PRISM
PRISM

61 Prism Customer Service Jobs Hiring Near You

Critical roles such as, Passport services' processing work functions (mail open, cashier, image capture, image review, data entry, quality control and PRISM), customer service, fraud, cashier ...

Critical roles such as, Passport services' processing work functions (mail open, cashier, image capture, image review, data entry, quality control and PRISM), customer service, fraud, cashier ...

Customer Service Agent

King Of Prussia, PA ยท On-site

$15.50 - $20.75/hr

Prism Biotech is looking for a customer service representative to join our team in our King of Prussia office. This person will drive customer satisfaction by fielding inquiries, addressing pain ...

Blue Prism Developers

Hayden, AL

$16.25 - $21.75/hr

\n \n \n \n \n Blue prism developers\n \n \n \n \n \n \n 2 yrs hands on experience with Blue prism and overall 4 to 5 yrs experience. Must be US citizen. Client is my company \- butterfly technology.

Customer Service Agent

King Of Prussia, PA ยท On-site

$15.50 - $20.75/hr

Prism Biotech is looking for a customer service representative to join our team in our King of Prussia office. This person will drive customer satisfaction by fielding inquiries, addressing pain ...

Customer Service Agent

King Of Prussia, PA ยท On-site

$15.25 - $20.25/hr

Customer Service Representative Prism Biotech is looking for a customer service representative to join our team in our King of Prussia office. This person will drive customer satisfaction by fielding ...

Section Leader

Philadelphia, PA ยท On-site

$15.50 - $20.25/hr

Under the direction of the Site PSM, Government Client Leadership or designate, lead a team involved in all phases of passport processing, customer service and PRISM functions. Includes planning ...

Under the direction of the Site PSM, Government Client Leadership or designate, lead a team involved in all phases of passport processing, customer service and PRISM functions. Includes planning ...

Supervisor

Honolulu, HI ยท On-site

Under the direction of the Site PSM, Government Client Leadership or designate, lead a team involved in all phases of passport processing, customer service and PRISM functions. Includes planning ...

Supervisor

Seattle, WA ยท On-site

Under the direction of the Site PSM, Government Client Leadership or designate, lead a team involved in all phases of passport processing, customer service and PRISM functions. Includes planning ...

Supervisor

Washington, DC ยท On-site

$36.75 - $48.25/hr

Under the direction of the Site PSM, Government Client Leadership or designate, lead a team involved in all phases of passport processing, customer service and PRISM functions. Includes planning ...

Supervisor

New York, NY ยท On-site

$35.50 - $46.50/hr

Under the direction of the Site PSM, Government Client Leadership or designate, lead a team involved in all phases of passport processing, customer service and PRISM functions. Includes planning ...

Supervisor

Chicago, IL ยท On-site

Under the direction of the Site PSM, Government Client Leadership or designate, lead a team involved in all phases of passport processing, customer service and PRISM functions. Includes planning ...

Supervisor- 2nd Shift

Portsmouth, NH ยท On-site

$15.25 - $19.25/hr

Under the direction of the Site PSM, Government Client Leadership or designate, lead a team involved in all phases of passport processing, customer service and PRISM functions. Includes planning ...

Supervisor

Seattle, WA ยท On-site

Under the direction of the Site PSM, Government Client Leadership or designate, lead a team involved in all phases of passport processing, customer service and PRISM functions. Includes planning ...

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PRISM Jobs Information

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    Infographic showing various Customer Service job openings at Prism in the United States as of September 2026, with employment types broken down into 100% Contract. Highlights an 100% Physical job distribution.
    XTREME SOLUTIONS INC
    IT Servicesย โ€ขย 51 - 200 employees

    Full-time

    Re-posted 26 days ago


    Job description

    Job Summary: The Team Leader leads and manages a team of Support Associates. Responsibilities include setting work priorities and ensuring a smooth transition of work between the various teams. If requested by Government management, ensure that a sufficient inventory of Passports and other supplies are on hand to meet current and anticipated demand.

    The Team Leader serves as a Subject Matter Expert (SME) in critical roles and frequently liaises with onsite Government Management. Critical roles such as, Passport services' processing work functions (mail open, cashier, image capture, image review, data entry, quality control and PRISM), customer service, fraud, cashier, passport product control, and supervise at any level within the Agency/Center. Roles and Responsibilities: Anticipated tasks include, but are not limited to, the following: Plan, direct, and coordinate the daily activities of mail open, cashier, image capture, image review, data entry, quality control and PRISM .

    Plan and follow established procedures and methods to meet changing processing requirements Provide regular operational feedback, management meetings, status updates, attendance reporting, training records, and other production activity reporting Perform workload management in all Passport task areas to include, Mail Open, LB/Scanning, Image Review, Quality Control, Mail Out, PRISM or Customer Service Notify the DPSM of any problems or issues with staff adherence to procedures, any internal controls violations Monitor workload and make recommendations to the Government on how to divide work among support staff Monitor contractor personnel performance and ensure that work is performed in accordance with performance standards, established procedures, and internal controls Assist with prioritizing will calls, expedites, and routine work Assist in training contract personnel in their duties and tasks, helping to constantly improve the training process/procedure Make recommendations to the Government to improve processes and assist with problem solving and continuous improvement Maintain flexibility to meet organizational production and service goals, as required by the workload, and per the direction of the Government In the event that the DPSM is absent for any reason, for a period no longer than two weeks, a Team Leader may serve as Acting DPSM.