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61 Principal Financial Group Client Services Manager Jobs Hiring Near You

2020 Companies

$85 - $90/hr

Senior Client Services Manager** to serve as a key strategic partner and executive liaison for our Android client program. In this expanded role, you won't just support account growth; you will shape ...

Kargo

Manager, Client Services

New York, NY · On-site

$75K - $90K/yr

The Opportunity Kargo is hiring a Client Services Manager to own the day-to-day execution and client experience across a shared book of direct and programmatic accounts. This role is the connective ...

Luminary

Client Service Manager (Remote)

New York, NY · Remote

Client Services Manager Employment: Full-time We are hiring a dedicated Client Services Manager to help spearhead and manage the relationships with our high-touch clients. This is a role that is 50 ...

BAYADA Home Health Care

IDD Case Manager

Gastonia, NC · On-site

BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Shelby, NC Habilitation Office . If you are looking for an exciting career opportunity in a growing industry, a ...

Roku

Sr. Manager, Client Services

New York, NY · On-site

$171K - $209K/yr

The Client Services team is responsible for managing and growing Roku's partnerships with Advertisers and ultimately enabling our clients to reach their business objectives. What is the role? The ...

Modern Life

Private Client Manager

$85K - $100K/yr

In this role, you'll build relationships with advisory firm principals, counsel their clients on ... private client services, wholesale distribution, advisory firm partnerships, or a related ...

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Principal One Jobs Information

What is it like to work at Principal Financial Group?

The Principal Financial Group is a company that values a culture of innovation, collaboration, and customer-centricity, with a focus on helping people and businesses achieve their financial goals.

The company has a diverse and global workforce, with various teams and departments working together to provide a range of financial services, including retirement, insurance, and investment solutions. The work environment is dynamic and fast-paced, with opportunities for professional growth and development.

Working at Principal Financial Group may appeal to candidates who are passionate about making a positive impact on people's lives, are looking for a company with a strong sense of social responsibility, and value a collaborative and inclusive work environment.

What makes Principal Financial Group an attractive place to work?

Principal Financial Group is a well-established and reputable financial services company that has been serving clients for over 140 years, with a strong presence in the industry and a commitment to helping people achieve their financial goals.

The company offers a dynamic and supportive work environment that values innovation, collaboration, and employee well-being, with opportunities for professional growth and development through training programs, mentorship, and a culture of continuous learning.

As a Principal Financial Group employee, you can contribute to making a meaningful impact in the lives of individuals, families, and businesses, while also advancing your career and achieving your personal and professional goals in a stable and secure work setting.

What other companies are hiring for Client Services Manager jobs?

What are the most popular jobs at Principal Financial Group?

What are the most popular categories at Principal Financial Group?

Infographic showing various Client Services Manager job openings at Principal Financial Group in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

10684 - Client Services Manager (Microsoft Intune, Windows Autopilot)

Hyundai Autoever America

Irvine, CA • On-site

Full-time

Re-posted 27 days ago

Job description

10684 - Client Services Manager
Location: Irvine, CA 92614 (5 days on-site)
Company Overview
Hyundai AutoEver America (HAEA) is the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global leader in the automotive industry. As a key affiliate, we provide cutting-edge IT services and support to top brands including Kia, Genesis, Hyundai Translead, Hyundai Mobis, Hyundai Capital, and Glovis.
HAEA offers a truly global and collaborative environment. Here, you'll drive innovation, boost operational efficiency, and help shape the future of mobility for the Hyundai Motor Group.
At HAEA, we understand that IT is the cornerstone of today's fast-evolving digital world. By uniting all IT resources under one roof, we deliver consistent, top-quality solutions while serving as the crucial information link between Hyundai's Global Headquarters and North American operations.
If you're passionate about technology and eager to make a real impact at a world-class company, Hyundai AutoEver America is the place to grow your career. Join us and be part of the transformation that's driving the future of automotive innovation.
Website: http://www.haeaus.com
What you will be doing:
Client Services Manager - Endpoint Management & Service Desk Operations
The selected Client Services Manager will provide strategic and operational leadership for end-user technology services, with primary accountability for Client Device and Endpoint Management (75%) and secondary oversight of Service Desk Operations (25%). This role is responsible for delivering a secure, modern, and high-performing digital workplace experience across laptops, desktops, mobile devices, peripherals, AWS VDI, AV, and collaboration technologies, while also ensuring efficient and customer-focused support operations.
This leader will drive endpoint strategy, lifecycle management, engineering standards, automation, and user experience improvements, while ensuring that Service Desk processes, AI-enabled support channels, and chat automation capabilities are aligned to service quality, business outcomes, and contractual commitments. The role serves as the primary point of accountability for service performance, operational stability, customer satisfaction, and continuous improvement across client services.
Additional Key Roles & Responsibilities
  • Lead the strategy, engineering, and operational delivery of Client Device and Endpoint Management services, including laptops, desktops, peripherals, mobile devices, and endpoint policies across a distributed enterprise environment.
  • Own the modern endpoint management roadmap with emphasis on Microsoft Intune, Windows Autopilot, and Digital Employee Experience (DEX) capabilities to improve provisioning, compliance, performance, and end-user productivity.
  • Drive endpoint lifecycle management including device standards, refresh strategy, zero-touch provisioning, application deployment, patching, security baselines, and retirement processes.
  • Oversee workstation engineering and platform standardization, including image modernization, policy management, endpoint security configuration, and collaboration with infrastructure and cybersecurity teams.
  • Leverage endpoint analytics and DEX insights to proactively identify friction points, improve device health, reduce support demand, and enhance the overall employee technology experience.
  • Provide leadership over Service Desk Operations with a focus on service quality, incident and request management, escalation handling, and continuous improvement of the user support experience.
  • Advance Service Desk modernization through AI-enabled support, chat automation, virtual agent capabilities, self-service, and knowledge management to improve responsiveness, containment, and user satisfaction.
  • Ensure ITIL-aligned processes for Incident, Request, Problem, and Change Management while driving root cause reduction, operational stability, and service performance across end-user support functions.
  • Establish staffing models, operating rhythms, and vendor oversight that support 24x7 service continuity, demand variability, and consistent execution against SLAs, KPIs, and contractual commitments.
  • Manage operational budgets, staffing costs, service efficiency targets, and third-party partnerships supporting endpoint, workspace, and support services.
  • Serve as a key client and business-facing leader for end-user technology services, providing performance visibility, service reviews, and executive-level communication on priorities, risks, and improvement opportunities.
Basic Qualifications
  • Bachelor's degree in Information Technology, Business, or related field (or equivalent experience).
  • 8+ years of experience in IT service delivery, end-user computing, or digital workplace services, with at least 3 years in a management role.
  • Proven experience leading endpoint management, end-user support, or workplace technology functions in a complex enterprise environment.
  • Experience with Microsoft Intune, Windows Autopilot, endpoint analytics, and Digital Employee Experience (DEX) platforms.
  • Familiarity with modern endpoint ecosystems spanning Windows, macOS, iOS, and Android device management.
  • Hands-on understanding of modern endpoint management capabilities, including device enrollment, compliance, configuration management, patching, application deployment, and endpoint lifecycle governance.
  • Experience managing service delivery against SLAs, KPIs, and client or business commitments in a 24x7 support environment.
  • Strong working knowledge of ITIL service management practices and continuous improvement principles.
  • Demonstrated ability to engage effectively with senior leaders, clients, vendors, and cross-functional technology teams.
Preferred Qualifications
  • ITIL certification (Foundation or higher).
  • Experience with AI-enabled Service Desk capabilities, including chat automation, virtual agents, self-service platforms, or workflow automation.
  • Knowledge of endpoint security, compliance, and policy enforcement in enterprise or regulated environments.
  • Experience supporting collaboration technologies, conference room systems, AV services, and mobile device programs.
  • Background working in enterprise, outsourced, or highly matrixed service delivery environments.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Salary Range: $150,000 - $170,000
Team Culture
  • Passion for Technology: We are enthusiastic about emerging technologies and their potential to transform the employee experience and the automotive industry.
  • Agility: We work in an agile environment, adapting quickly to change and continuously improving our services and processes.
  • Teamwork: We believe in the power of collaboration, supporting one another to solve problems and achieve common goals.
  • Growth: We prioritize personal and professional development and encourage continuous learning.
  • Inclusivity: We foster an inclusive culture where diverse perspectives are valued and every team member feels welcome.

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