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Princess Cruises

60 Princess Cruises Guest Services Associate Jobs Hiring Near You

Princess Cruises

Lead Navigator

New York, NY · On-site

By applying to this position, your application will be submitted to Princess Cruises' internal ... Supports the Guest Services Director by driving a personalized guest and teammate centric ...

Princess Cruises

Sr Asst Purser

New York, NY

... Princess Cruises' commitment to safety, inclusivity, and innovation. Please note: Assignment to either the Guest Services or Crew Office function will be determined based on operational needs and may ...

Princess Cruises

Finance Manager

New York, NY

... service like only Princess can. As a member of the Princess Family, you'll enjoy a truly ... Princess Cruises' policies and procedures, with a strong focus on accuracy, compliance, and guest ...

Princess Cruises

Rooms Division Manager

New York, NY · On-site

Guest Services Director Description By applying to this position, your application will be ... Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry ...

Princess Cruises

Sr Asst Purser

New York, NY · On-site

... Princess Cruises' commitment to safety, inclusivity, and innovation. Please note: Assignment to either the Guest Services or Crew Office function will be determined based on operational needs and may ...

Princess Cruises

PCL - Production Asst

New York, NY

$17.50 - $22.75/hr

Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry ... Understanding of the foundation of guest service; ability and willingness to deliver outstanding ...

Princess Cruises

You will supervise and support Guest Services Officers or coordinate administrative processes related to guest movement, compliance, and reporting, while upholding Princess Cruises' standards of ...

Princess Cruises

Suite Experience Concierge

New York, NY · On-site

$17 - $22/hr

... Guest Services. * Cruise ship experience is strongly preferred. * Extensive experience and ... As part of the Princess Cruises team, you'll enjoy: * A competitive salary package. * Your own ...

Princess Cruises

Suite Experience Concierge

New York, NY · On-site

$17 - $22/hr

... Guest Services. * Cruise ship experience is strongly preferred. * Extensive experience and ... As part of the Princess Cruises team, you'll enjoy: * A competitive salary package. * Your own ...

Princess Cruises

PCL - Activity Staff

New York, NY · On-site

Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry ... They must also exhibit a commitment to providing exemplary guest service and a willingness to ...

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Princess Cruises Jobs Information

Do workers at Princess Cruises get paid breaks?

Yes. Most people get paid breaks.
83% of people say they get paid breaks.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and July 2026.

Does Princess Cruises pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
50% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and July 2026.

At Princess Cruises, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
71% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between May 2025 and February 2026.

Is the health insurance from Princess Cruises affordable enough for their workers?

Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 9 people who took the Breakroom Quiz between May 2025 and February 2026.

Do people get paid time off at Princess Cruises?

Most people get paid time off work.
78% of people say they get paid time off.
Based on data from 9 people who took the Breakroom Quiz between May 2025 and February 2026.

Do workers at Princess Cruises worry about hours?

Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and July 2025.

Do Princess Cruises workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
40% report that they don’t have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and July 2025.

How easy is it to get time off at Princess Cruises?

Some people find it hard to get time off.
50% of people report it’s hard to get time off.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and July 2026.

Do Princess Cruises managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
33% of people say their manager changes their shift schedule at the last minute.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and July 2025.

Do jobs at Princess Cruises spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
40% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and July 2025.

How easy is it to take sick days at Princess Cruises?

Most people find it easy to take sick days.
82% of people report that it’s easy to take time off if they are sick.
Based on data from 11 people who took the Breakroom Quiz between February 2025 and July 2026.

Is a Princess Cruises job good for students?

Only some students say this is a good place to work if you’re studying.
60% of students report this isn’t a good place to work if you’re studying.
Based on data from 5 people who took the Breakroom Quiz between June 2025 and July 2026.

Is working at Princess Cruises good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
50% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and February 2026.

Do people at Princess Cruises feel treated with respect by their managers?

Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 11 people who took the Breakroom Quiz between February 2025 and July 2026.

Do people at Princess Cruises get to take their breaks without interruption?

Most people get breaks without interruption.
85% of people report that they get to take their breaks without interruption.
Based on data from 13 people who took the Breakroom Quiz between February 2025 and July 2026.

Is it stressful to work at Princess Cruises?

Some people feel stressed out here.
62% of people say they often feel stressed out at work.
Based on data from 13 people who took the Breakroom Quiz between February 2025 and July 2026.

Do people at Princess Cruises enjoy their jobs?

Most people enjoy their job.
71% of people report they enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and February 2026.

Do people at Princess Cruises recommend working with their team?

Not many people recommend working with their team.
69% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 13 people who took the Breakroom Quiz between February 2025 and July 2026.

Do people get enough training when they start at Princess Cruises?

Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 13 people who took the Breakroom Quiz between February 2025 and July 2026.

Do people get support to advance at Princess Cruises?

Only some people are given support to advance their career here.
In the last year, 45% of people report not being given support to advance their career here.
Based on data from 11 people who took the Breakroom Quiz between February 2025 and July 2026.

Do people think Princess Cruises’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and July 2026.

Do workers feel well informed about how Princess Cruises is doing?

Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and July 2026.

What other companies are hiring for Guest Services Associate jobs?

What are the most popular jobs at Princess Cruises?

What are the most popular categories at Princess Cruises?

Infographic showing various Guest Services Associate job openings at Princess Cruises in the United States as of August 2026, with employment types broken down into 2% Full Time, 9% Temporary, and 89% Contract. Highlights an 100% Physical job distribution.

Lead Navigator

Princess Cruises

New York, NY • On-site

Contractor

Re-posted yesterday

Princess Cruises rating

4.8

Company rating: 4.8 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

9th of 9 rated cruise lines

Job description

By applying to this position, your application will be submitted to Princess Cruises' internal Talent Acquisition team.
A professional recruiter will contact you shortly if your qualifications align with our hiring requirements.
As the world's leading cruise line, we understand that our guests have high expectations of us, and we have high expectations of our team members.
We appreciate your patience as we carefully review each candidate.
Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe. 
 
An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only Princess can. 
 
As a member of the Princess Family, you'll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless.
  • Supports the Guest Services Director by driving a personalized guest and teammate centric & experience culture, reducing friction points and mitigating negative surprises.
  • Ensures utilization of Princess MedallionClass products, services and applications to drive engagement in delivering a guest and teammates centric experience.
  • Listens to guest concerns with empathy and always demonstrates genuine interest.
  • Promptly responds to guest requests and concerns and takes appropriate follow-up action
  • Maintains a high level of knowledge of OceanMedallion and the MedallionClass Vacation experience.
  • Fully embraces the Service Excellence platform and philosophy.
  • Stays updated on changes and improvements to the MedallionClass Vacation experience.
  • Identifies opportunities to improve processes; learns and applies new skills to improve the quality and efficiency of day-to-day activities.
  • Reports directly to the Guest Services Director.
  • Applies knowledge of guest service, company products, and policies and procedures to resolve Guest concerns.
  • All duties must be completed following the company Core Values and all aspects of the Service Essentials program.
  • Demonstrated ability to speak effectively before large groups of people 
  • Strong microphone skills
  • Command of the English language, both verbal and written 
  • Two years of experience in a hotel or resort guest-facing role preferred
  • Proven leadership skills required
  • Demonstration of OCEAN knowledge
  • Proficiency in the use of computer-based programs 
Embark on a career adventure like no other! As part of the Princess Cruises team, you'll enjoy:
  • A competitive salary package.
  • Your own comfortable double cabin - your private space to relax and recharge.
  • Company-paid travel to and from the ship, so you can focus on the journey ahead.
  • Access to exclusive areas and benefits onboard (depending on the rank and occupational group).
  • A vibrant recreation and welfare program designed to support your well-being and work-life balance.
  • Access to exceptional learning and development opportunities to grow your skills and advance your career.
  • The chance to travel the world, exploring exciting destinations while doing what you love.
  • A welcoming, inclusive, and dynamic work environment where your contributions are valued.
Join us and become part of a global team that's passionate about delivering unforgettable experiences-both for our guests and for one another.

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