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Pitney Bowes

60 Pitney Bowes Customer Service Representative Jobs Hiring Near You

Pitney Bowes

Client Billing Representative

Arlington, TX · On-site

$23/hr

... Pitney Bowes success. You will: * Input/Import machine count information into the job process and compare with customer counts obtained from the customer count sheets * Notify Customer Service Rep of ...

Pitney Bowes

Client Billing Representative

Arlington, TX

$23 - $28.75/hr

... Pitney Bowes success. You will: * Input/Import machine count information into the job process and compare with customer counts obtained from the customer count sheets * Notify Customer Service Rep of ...

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Pitney Bowes Jobs Information

What is it like to work at Pitney Bowes?

Pitney Bowes is a company that values innovation, customer satisfaction, and employee growth, fostering a collaborative and dynamic work environment. The company's structure is divided into various teams, including software development, sales, and customer support, with a focus on delivering cutting-edge solutions for mail and parcel management. Working at Pitney Bowes may appeal to candidates who are interested in a career in technology, customer service, or logistics, with opportunities for professional development and a global presence.

What makes Pitney Bowes an attractive place to work?

Pitney Bowes is a leading global technology company that provides innovative solutions for the connected and commerce-enabled world, with a long history of delivering reliable and efficient services to its customers.

The company offers a dynamic work environment that values collaboration, innovation, and employee growth, with opportunities for employees to work on cutting-edge projects and develop their skills in a stable and supportive setting.

Joining Pitney Bowes can provide individuals with a chance to make a meaningful impact in the rapidly evolving commerce and technology landscape, while also pursuing career advancement opportunities and professional development in a forward-thinking organization.

Do workers at Pitney Bowes get paid breaks?

Sometimes. Only some people get paid breaks.
41% of people say they don’t get paid breaks.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and June 2026.

Does Pitney Bowes pay people when they’re sick?

Yes. Most people get paid when they’re sick.
93% of people say they would get paid if they were sick but scheduled to work.
Based on data from 41 people who took the Breakroom Quiz between November 2024 and June 2026.

At Pitney Bowes, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
61% of people say they have to use vacation days when they’re out sick.
Based on data from 18 people who took the Breakroom Quiz between May 2025 and June 2026.

Is the health insurance from Pitney Bowes affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 25 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Pitney Bowes?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 19 people who took the Breakroom Quiz between May 2025 and June 2026.

Do workers at Pitney Bowes worry about hours?

Most people don’t worry about getting enough hours.
83% of people report they don’t worry about getting enough hours.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and September 2025.

Do Pitney Bowes workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
46% report that they don’t have enough control over which shifts they work.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and September 2025.

How easy is it for Pitney Bowes workers to change shifts?

Some people find it hard to change shifts.
42% of people report that it’s hard to change shifts if they need to.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it to get time off at Pitney Bowes?

Most people find it easy to get time off.
93% of people report it’s easy to get time off.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and June 2026.

Do Pitney Bowes managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and September 2025.

Do jobs at Pitney Bowes spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it to take sick days at Pitney Bowes?

Most people find it easy to take sick days.
88% of people report that it’s easy to take time off if they are sick.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and June 2026.

Is working at Pitney Bowes good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
84% of people who care for a child or other relative report this is a good place to work.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Pitney Bowes feel treated with respect by their managers?

Most people feel treated with respect by their managers.
92% of people say they’re treated with respect by their managers.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Pitney Bowes get to take their breaks without interruption?

Most people get breaks without interruption.
75% of people report that they get to take their breaks without interruption.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and May 2026.

Is it stressful to work at Pitney Bowes?

Most people feel stressed here.
83% of people say they often feel stressed at work.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Pitney Bowes enjoy their jobs?

Most people enjoy their job.
69% of people report they enjoy their job.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Pitney Bowes recommend working with their team?

Only some people recommend working with their team.
57% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get enough training when they start at Pitney Bowes?

Most people got enough training when they started.
75% of people report they got enough training when they started working here.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get support to advance at Pitney Bowes?

Only some people are given support to advance their career here.
In the last year, 46% of people report not being given support to advance their career here.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people think Pitney Bowes’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
84% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers feel well informed about how Pitney Bowes is doing?

Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and May 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Pitney Bowes?

What are the most popular categories at Pitney Bowes?

Infographic showing various Customer Service Representative job openings at Pitney Bowes in the United States as of August 2026, with employment types broken down into 92% Full Time, and 8% Nights. Highlights an 63% Physical, 4% Hybrid, and 33% Remote job distribution.

Client Billing Representative

Pitney Bowes

Arlington, TX • On-site

$23/hr

Full-time

Posted 23 days ago

Pitney Bowes rating

8.1

Company rating: 8.1 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

153rd of 495 rated machine equipment manufacturers

Job description

We're hiring at Pitney Bowes, where top talent builds meaningful careers and lasting impact. We Move fast, Deliver excellence, and Win together...that's The Pitney Bowes way. Here, how we work matters just as much as what we achieve.
We're looking for people who:
  • Act with urgency, accountability, and purpose
  • Deliver high quality work with consistency and pride
  • Collaborate effectively and elevate those around them
  • Focus on outcomes that drive impact and growth

Job Description:
Join our team and earn $23.00/hr!
Pitney Bowes is now hiring for a Direct Hire Full Time Client Billing Representative in our Arlington, TX facility.
Work Schedule:
Monday - Friday, 8:30 am - 5:30 pm
You are:
Performance driven individual who is committed to provide innovative service to our clients. You are approachable and relationship oriented as you contribute to Pitney Bowes success.
You will:
  • Input/Import machine count information into the job process and compare with customer counts obtained from the customer count sheets
  • Notify Customer Service Rep of missing count sheets
  • Review machine rejected mail amounts by comparing them to the Job Order percentages specified for the job
  • Run daily customer qualified reports to verify piece counts and percentage of readable mail
  • Verify meter postage on a daily basis. Process the check for USPS when postage is needed. Review daily 3600's for USPS stamp, enter/import information into the POInTS system and maintain a file. Capture permit postage and distribute to the appropriate job
  • Review Job Orders for accuracy and completeness regarding postage class, postage rates, and all other billable activities
  • Verify meter head balances and postage distribution to a Job Order on a daily basis
  • Verify all activities on the Job Order have been identified and captured and are ready for invoice each week
  • Enter all new customer information into the POInTS system for proper billing and communicate all information to corporate
  • Call customers regarding collection of accounts receivable which are over 30 days and under 60 days behind in payment
  • Communicate with Operations personnel daily to determine issues or problems that may have arisen or are anticipated
  • Communicate with Operations personnel daily to determine issues or problems that may have arisen or are anticipated
  • Enter and retrieve information using computer systems and applications to update records, obtain information for others and respond to most questions and problems
  • Administer all databases to include, but not limited to:
  • Input and update of customer address, client meter information, USPS paperwork requirements, mail quality issues, client blast e-mail communications, and TQM compliance
  • Assist in managing and building client relationship with small to medium customers by being proactive in preventing issues
  • Assist in analysis and presentation to operations team as needed
  • Notify management of issues or changes required to enhance and maintain client retention
  • Complete special reports for clients as necessary (e.g.. client billing reports).
  • Conduct customer survey phone calls to address the quality of service the client is receiving
  • Handle incoming client calls and coordinate as necessary with PB staff as necessary
  • Assist investigations and resolutions of customer mailing concerns arising from services provided
  • Check with QC and QA for any customer mail issues and take appropriate steps to resolve
  • Coordinate with staff on client start-ups, special mailings, or specific customer requests
  • Assist with invoicing process for customers to ensure timeliness and accuracy through monthly review
  • Call customers regarding collection of accounts receivables
  • Assist with checking in visitors at the front desk
  • Manage visitor access badges
  • Assist with procuring office supplies
  • Purchase production materials
  • Manage vendor invoice payments
  • Manage procurement credit card for the site
  • All other duties as assigned. Provide back-up support in absence of others

Your background:
As a Client Billing Representative, you have:
  • Demonstrated minimum 2 years customer service experience
  • Demonstrated minimum 3 - 5 years accounting experience
  • Ability to organize, prioritize and handle multiple work assignments
  • Excellent verbal, written, presentation and interpersonal communications skills
  • Ability to maintain high work quality with limited supervision, effectively work individually or in a team environment
  • Able to handle difficult customer situations with professional and courteous attitude
  • Based on operational need; must have a flexible schedule to work overtime, which may include weekends, holiday, and/or a different shift with limited or no advance notice
  • Associate degree (A.A.) in Accounting or Business or two to three years related experience maintaining a computer based record and billing system
  • Strong analytical and organizational skills and the ability to pay close attention to detail
  • Must be able to work in a fast-paced environment with frequent interruptions and work effectively under the pressure of deadline
  • Have a basic enough understanding of English to be able to understand and follow safety and other operational directions communicated in English, irrespective of their native language

Preferred:
  • Experience maintaining a computer-based record and billing system

Our Team:
Pitney Bowes Presort Services performs mail sorting; performing some of the work that would typically be performed by the USPS®. For completing this work, Presort Services receives discounted postage rates. By performing this sorting work on behalf of our clients, we are able to share a portion of that discount with them. Our national network of operating centers processes over 17 billion pieces of mail annually. We provide mailers with end-to-end solutions from pick-up at their location into delivery into the postal system network, providing optimal postage savings.
We will:
• Provide the opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offer comprehensive benefits globally(PB Benefits and Wellbeing Programs)
Pitney Bowes is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard for race, color, sex, religion, national origin, age, disability (mental or physical), veteran status, sexual orientation, gender identity, or any other consideration made unlawful by applicable federal, state, or local laws.
All qualified applicants, including Veterans and Individuals with Disabilities, are encouraged to apply.
All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.

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