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PharmaCann
PharmaCann

60 Pharmacann Customer Support Associate Jobs Hiring Near You

PharmaCann

Back of House Supervisor

Buffalo, NY · On-site

$22.50/hr

Develop and maintain a training calendar and ensure associate onboarding and new hire training is ... Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and ...

PharmaCann

Front of House Manager

Buffalo, NY · On-site

$26/hr

Development of high customer experience standards, to include a customer-oriented culture and ... Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and ...

PharmaCann

Budtender PT

Cincinnati, OH · On-site

$16/hr

Projects a positive image of the organization to employees, customers, industry, and community. * Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key ...

PharmaCann

Assistant General Manager

Westminster, MD · On-site

... associates in the right places, at the right times in order to provide an exceptional customer ... Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and ...

PharmaCann

Back of House Supervisor

Chicago, IL · On-site

$21 - $22/hr

Develop and maintain a training calendar and ensure associate onboarding and new hire training is ... Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and ...

PharmaCann

Front of House Manager

Albany, NY · On-site

Development of high customer experience standards, to include a customer-oriented culture and ... Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and ...

PharmaCann

Assistant General Manager

Westminster, MD · On-site

... associates in the right places, at the right times in order to provide an exceptional customer ... Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and ...

PharmaCann

Budtender PT

New York, NY

$19/hr

Projects a positive image of the organization to employees, customers, industry, and community. * Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key ...

PharmaCann

Budtender FT

North Aurora, IL · On-site

$18/hr

Projects a positive image of the organization to employees, customers, industry, and community. * Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key ...

PharmaCann

Back of House Supervisor

Chicago, IL · On-site

$21 - $22/hr

Develop and maintain a training calendar and ensure associate onboarding and new hire training is ... Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and ...

PharmaCann

Budtender PT

Schaumburg, IL · On-site

$18/hr

Projects a positive image of the organization to employees, customers, industry, and community. * Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key ...

PharmaCann

Front of House Manager

Buffalo, NY

$26/hr

Development of high customer experience standards, to include a customer-oriented culture and ... Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and ...

PharmaCann

Budtender Part Time

Silver Spring, MD · On-site

$17/hr

Projects a positive image of the organization to employees, customers, industry, and community. * Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key ...

PharmaCann

Budtender PT

Chicago, IL · On-site

$18/hr

Projects a positive image of the organization to employees, customers, industry, and community. * Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key ...

PharmaCann

Budtender Part Time

New Market, MD · On-site

$17/hr

Projects a positive image of the organization to employees, customers, industry, and community. * Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key ...

PharmaCann

Budtender FT

Wapakoneta, OH · On-site

$16/hr

Projects a positive image of the organization to employees, customers, industry, and community. * Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key ...

PharmaCann

Part Time Budtender

Galena, IL · On-site

$18/hr

Projects a positive image of the organization to employees, customers, industry, and community. * Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key ...

PharmaCann

Front of House Manager

Westminster, MD · On-site

$25/hr

Development of high customer experience standards, to include a customer-oriented culture and ... Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and ...

PharmaCann

Budtender PT

East Syracuse, NY · On-site

$19/hr

Projects a positive image of the organization to employees, customers, industry, and community. * Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key ...

PharmaCann

Full Time Budtender

Shrewsbury, MA · On-site

$17.15/hr

Projects a positive image of the organization to employees, customers, industry, and community. * Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key ...

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All JobsPharmacann JobsPharmacann Customer Support Associate Jobs

PharmaCann Jobs Information

Do workers at PharmaCann get paid breaks?

Sometimes. Only some people get paid breaks.
47% of people say they don’t get paid breaks.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and May 2026.

Does PharmaCann pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
47% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and May 2026.

At PharmaCann, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
57% of people say they have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between June 2025 and May 2026.

Is the health insurance from PharmaCann affordable enough for their workers?

Only some people say the health insurance costs are okay.
60% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between April 2025 and February 2026.

Do people get paid time off at PharmaCann?

Most people get paid time off work.
89% of people say they get paid time off.
Based on data from 9 people who took the Breakroom Quiz between June 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 67% of people with changing schedules find out their shifts one week or less ahead of time.
  • 33% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 9 people who took the Breakroom Quiz between December 2024 and February 2026.

Do workers at PharmaCann worry about hours?

Most people don’t worry about getting enough hours.
88% of people report they don’t worry about getting enough hours.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and February 2026.

Do PharmaCann workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
47% report that they don’t have enough control over which shifts they work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it for PharmaCann workers to change shifts?

Some people find it hard to change shifts.
42% of people report that it’s hard to change shifts if they need to.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to get time off at PharmaCann?

Most people find it easy to get time off.
79% of people report it’s easy to get time off.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and May 2026.

Do PharmaCann managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and November 2025.

Do jobs at PharmaCann spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to take sick days at PharmaCann?

Most people find it easy to take sick days.
71% of people report that it’s easy to take time off if they are sick.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and May 2026.

Is working at PharmaCann good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
71% of people who care for a child or other relative report this is a good place to work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at PharmaCann feel treated with respect by their managers?

Most people feel treated with respect by their managers.
79% of people say they’re treated with respect by their managers.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at PharmaCann get to take their breaks without interruption?

Most people get breaks without interruption.
71% of people report that they get to take their breaks without interruption.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and May 2026.

Is it stressful to work at PharmaCann?

Some people feel stressed out here.
65% of people say they often feel stressed out at work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at PharmaCann enjoy their jobs?

Most people enjoy their job.
80% of people report they enjoy their job.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at PharmaCann recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get enough training when they start at PharmaCann?

Some people didn’t get enough training when they started.
53% of people report they didn’t get enough training when they started working here.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get support to advance at PharmaCann?

Only some people are given support to advance their career here.
In the last year, 64% of people report not being given support to advance their career here.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people think PharmaCann’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
94% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers feel well informed about how PharmaCann is doing?

Most people don’t feel well informed about how the company is doing.
73% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and May 2026.
What other companies are hiring for Customer Support Associate jobs?
What are the most popular jobs at Pharmacann?
What are the most popular categories at Pharmacann?
Infographic showing various Customer Support Associate job openings at Pharmacann in the United States as of August 2026, with employment types broken down into 7% As Needed, 59% Full Time, and 34% Part Time. Highlights an 100% Physical job distribution.

Back of House Supervisor

PharmaCann

Buffalo, NY • On-site

$22.50/hr

Full-time

Re-posted 11 days ago

PharmaCann rating

5.7

Company rating: 5.7 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

27th of 33 rated cannabis dispensaries

Job description

PharmaCann, Inc. owns and operates best-in-class production facilities and retail dispensaries for cannabis-based products. We currently operate in the States of Illinois, New York, Massachusetts, Ohio, Pennsylvania, Maryland, Colorado and Michigan as a medical and/or adult use cannabis provider to patients and customers. We are looking for energetic, results-driven individuals to join our rapidly growing team and industry.
Job Summary
The Back of the House Supervisor is responsible for managing policy and procedure, compliance, inventory, receiving orders, and all other operational objectives of PharmaCann store operations. This position is responsible for ensuring all employees of the dispensary are accountable to these same responsibilities. This position manages the inventory team to improve accuracy, training, and execution of operational initiatives. The Back of the House Supervisor is an expert in their field of inventory receiving, FIFO compliance, and order fulfillment.
Pay range for this position: $22.50/hour
Duties and responsibilities or (Essential Functions)
  • Oversee and execute all inventory specific initiatives as outlined on the master calendar.
  • Deliver results and strategic direction by ensuring day-to-day operations run smoothly through the store team.
  • Work with cross-divisional teams to build consensus on strategic objectives, goals, and operational plans.
  • Ensure the store is audit compliant and achieves acceptable scores.
  • Establish and implement operational policies, standards, and procedures for retail staff.
  • Ensure compliance with all safety and security policies and procedures within the retail store.
  • Communicate, work closely, and successfully collaborate with other Managers to achieve the organization's goals.
  • Partner with the PharmaCann Human Resources team in the following HR functions:
    • Interview, recruit, and hire to fill gaps in open positions in a timely manner based on store performance and volume.
    • Train managers and employees in expected operational standards using appropriate tools such as SOP's, compliance audits, company and state policy, and procedures.
    • Develop and maintain a training calendar and ensure associate onboarding and new hire training is complete. • Ensure continuous training and development with team members through training curriculums that result in consistency across all stores.
    • Write and deliver team members' performance reviews in partnership with GM to determine succession plans, build on member's strengths and develop areas of improvement.
    • Manage the performance, coach, and discipline team members on performance and violation of company and compliance policies in partnership with GM and HR.
    • Maintain a highly organized and professional documentation of employee issues.
  • Provide leadership, training, guidance, and support to team members that foster continuous learning and improvement in the performance of the store.
  • This role may be required to assist with other duties as assigned as well as in other functions of the operation including but not limited to: call center, sales consulting, outreach, security, delivery, and visual merchandising
  • Projects a positive image of the organization to employees, customers, industry, and community.
  • Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives.

Qualifications and Competencies
  • Minimum 21 years of age (or per state regulations)
  • Bachelor's Degree in business, operations management, or a related field is preferred
  • Store management experience preferred
  • Minimum 2 years' experience supervising training, quality, and customer service in retail
  • 1 year PharmaCann supervisory experience will be considered in lieu of 2 years supervisory experience
  • Minimum 4 years' retail experience, including a combination of front end and/or inventory responsibilities
  • Skilled in Google and/or Microsoft Office Suite
  • Experience with significant P&L responsibility
  • Strong knowledge of retail technology platforms and systems
  • Must possess strong analytical skills to assess data, facts, and figures used to develop strategies designed to improve the business
  • Conduct all interactions with a high ethical standard
  • Proven ability leading teams
  • Relationship Management
  • Performance Management
  • Personal Effectiveness/Credibility

Working conditions
This job operates in a professional retail store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position requires weekends, nights, overtime as needed, holidays, and flexible work availability. May require some travel.
Physical requirements
While performing the duties of this job, the employee is regularly required to speak and listen. This employee is frequently required to stand or sit for long periods, walk constantly, use hands or feet, reach with hands and arms, and may be required to lift up to 50 pounds. May be required to work outdoors and/or during inclement weather
Notice: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.
We are an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

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