64 Perkinelmer Customer Service Representative Jobs Hiring Near You

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

Job TitleOperational Readiness Manager - Project Farma
Location(s)Cambridge, MA, Cambridge, MA, Columbus, OH, Customer Site - CA, Customer Site - CO, Customer Site - DC, Customer Site - IL, Customer Site - IN, Customer Site - KS, Customer Site - MA, Customer Site - MD, Customer Site - MO, Customer Site - NJ, Customer Site - OH, Customer Site - PA, Customer Site - VA, Framingham, MA, Indianapolis, IN, Norwood, MA, Pasadena, CA, Princeton, NJ, Rahway, NJ, Raleigh, NC, Redwood City, CA, Richmond, VA {+ 8 more}

Job Description

This is a full-time salaried position with Project Farma, a PerkinElmer company. The successful candidate can reside in any of the Project Farma Regional Markets, but must be willing to travel domestically, in order to meet client project requests.

Project Farma's key markets include: Boston, Philadelphia, DMV, Northern New Jersey, Chicago, Indianapolis, Chicago, St Louis, Raleigh-Durham, Houston, Dallas, Boulder, San Francisco, San Diego, and Los Angeles.

Project Farma's purpose is to improve patient lives by accelerating the delivery of life-changing therapies. We accomplish this through the successful execution of high-quality life sciences projects across the full project lifecycle. Project Farma (PF) team members collaborate with cross-functional teams to build trusted client relationships, deliver an exceptional customer experience, and contribute to business growth by identifying opportunities and applying data-driven insights to support project planning, cost, schedule, and performance management.

This role contributes to organizational success by supporting financial performance, operational efficiency, and continuous improvement, while also investing in people through mentorship, knowledge sharing, and professional development. All team members are expected to embody Project Farma's values by being curious, personable, and unselfish, while maintaining a strong commitment to a Patient Focused and People First mindset.

This Managerial role is responsible for leading a team and overseeing the execution of work aligned to either a project, client, or business objective. This role balances people leadership with operational accountability, including coaching, performance management, resource planning, and ensuring high-quality delivery within a defined scope, timelines, and budget.

* Final Job Title may vary, based on candidate experience

Role and Responsibilities

• Serve as a trusted advisor to senior stakeholders, including Vice Presidents of Engineering and Operations, and Site and Quality Leaders.
• Provide strategic leadership in developing and executing Operational Readiness Plans and Assessments, either in-house or as a consultant.
• Lead large, complex capital facility projects with budgets exceeding $5M.
• Demonstrate deep understanding of Operational Readiness stage-gate processes and clearly articulate these to stakeholders and clients.
• Lead cross-functional Operational Readiness teams in both internal and consulting environments.
• Possess end-to-end knowledge of capital project execution, from design through start-up, including effective handoffs between Capital Project Execution and End User Operational Readiness teams.
• Lead cross-functional teams (Engineering, Operations, Quality, Supply Chain) from Operational Qualification (OQ) completion through initiation of PPQ batches.
• Maintain strong knowledge of biopharmaceutical manufacturing facilities, including Drug Substance and Drug Product/Packaging operations.
• Lead and manage all start-up readiness elements, including consumables and raw material planning, engineering asset induction, and CMMS configuration and implementation.

Leadership Skills

• Demonstrated Leadership skills running large (10-20 people) cross-functional teams in a start-up environment, either in-house or as a consultant.
• Ability to prioritize and set key milestone targets for the Operational Readiness Team, then drive to achieve those milestones.
• Ability to work in a fast paced team environment with rapidly changing scope and priorities.
• Excellent Planning and Organizational skills to manage large complex facility start-ups

Attributes for Success

• Technical Delivery: Applies advanced technical knowledge and professional expertise
• Innovation & Continuous Improvement: Seeks better ways, adapts to change and champions new ideas.
• Customer Focus & Professionalism: Represents PF with consistent professionalism, appropriate escalation and respect for internal stakeholders, even during high stress delivery situations
• Integrity & Humility: Demonstrates self-awareness and puts PF mission above ego
• Collaboration & Communication: Communicates clearly and proactively and drives transparent alignment with clients.
• Project Execution: Delivers reliably, manages priorities and drives for high quality outcomes
• Growth Mindset: Shows openness to new ideas, feedback and change

Experience Required

• Bachelor's Degree (and/or Masters) in Life Sciences, Engineering, Regulatory or related discipline OR a combination of equivalent experience in quality assurance, cGMP facility start-up, regulatory assurance, relevant military and/or professional services.
• 8-14+ years directly relevant experience required
• Minimum 7+ years' Bio-Pharmaceutical industry experience
• Capital Projects experience in a GMP pharmaceutical environment
• Operational experience moving from capital execution to true facility start-up
• Willingness to travel as required to support project and business needs.

Other Preferred

• Black Belt certification in Operational Excellence or Six Sigma preferred.

Project Farma is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

Applicants must be authorized to work in the United States on a full-time basis. We will not sponsor applicants for current or future work visas for this position. This position may require significant travel to support project and business needs. We cannot employ anyone with an invalid driver's license.

The annual compensation range for this full-time position is $110,000 - 155,000. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.

PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.