60 People Customer Service Representative Jobs Hiring Near You

• Maintain and service an assigned block of group retirement clients through proactive consulting and relationship management

• Sales via marketings within an assigned block of GRS clients and other sales opportunities as assigned by the Senior Director, Sales like marketings for partner firms with GRS clients and new client opportunities.

• Support the Retirement practice in meeting and exceeding its annual growth targets by supporting cross-sales initiatives like ICPP and IFS.

• Support Group Solutions sales by opening doors to your assigned block of clients for other People Corporation services, solutions, and products.

• Respond to general and technical inquiries related to plan design, legislative requirements, governance, investments, taxation, and retirement industry best practices

• Develop strong client relationships to support high client retention and satisfaction levels

• Participate in finalist meetings and support the acquisition of new business opportunities

• Prepare client meeting materials, presentations, governance documentation, and follow-up meeting summaries including tracking and execution of action items

• Develop and maintain governance processes and service models for retirement plan clients

• Support special projects, webinars, member education sessions, and initiatives designed to enhance the client experience

• Maintain accurate client records and key information within internal systems and databases

• Ensure all client-facing materials comply with corporate branding standards and applicable regulatory or professional requirements

• Monitor market trends, pricing, products, services, and industry developments within the retirement and savings landscape

• Maintain and continuously develop technical expertise related to retirement legislation, taxation, investments, governance, compliance, and industry trends

• Participate in ongoing professional development through industry education, workshops, and continuing education opportunities

• Minimum 5 years of experience within the retirement, pension, or group savings industry, ideally in a client-facing or advisory role

• Proven ability to build and maintain strong business relationships and deliver exceptional client service

• Strong knowledge of group retirement programs, investments, governance, taxation, and regulatory requirements

• Ability to identify client needs and develop practical, solution-oriented recommendations

• Excellent interpersonal, verbal, written, and presentation skills

• Strong organizational and time management skills with the ability to manage multiple priorities effectively

• Professional and confident communicator in both internal and external interactions

• Undergraduate degree in Business, Finance, or a related field is preferred

• RPA, CEBS, or other industry designations are considered an asset

• LLQP license required or willingness to obtain within 90 days of hire

• Willingness to travel as required

• Learn by working alongside our experts

• Extended health care and dental benefits

• A retirement savings plan with company contributions

• A suite of Health & Wellness offerings

• Mental Health programs and support for you and your family

• Assistance for the completion of industry designations

• Competitive compensation

At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members and stakeholders.

Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employeehas the opportunity toreach their potential. If you require an accommodation or an alternative format of any posting please reach out tocareers@peoplecorporation.com.

The base salary for this position is between $80,000 - $120,000 annually.

This represents base salary only and does not represent other variable compensation components of our total compensation (i.e. annual bonus, commission etc). The actual base salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are selected to move forward in our recruitment process, the Talent Acquisition Specialist will be able to provide additional details of the total compensation for this role.