Direct oversight and development of all VIP Managers within all operating states and provinces in ... Directs the casino marketing function for PENN Interactive, focused on iCasino states * Drives ...
43 Penn Interactive Technical Product Manager Jobs Hiring Near You
Direct oversight and development of all VIP Managers within all operating states and provinces in ... Directs the casino marketing function for PENN Interactive, focused on iCasino states * Drives ...
Direct oversight and development of all VIP Managers within all operating states and provinces in ... About the Work * Directs the casino marketing function for PENN Interactive * Drives revenue ...
Direct oversight and development of all VIP Managers within all operating states and provinces in ... About the Work * Directs the casino marketing function for PENN Interactive * Drives revenue ...
Senior Engineering Manager, Promotions
OR · On-site +1
Collaborate closely with the Product Manager on the team to build the roadmap, flesh out ... Ability to communicate complex technical information to various stakeholders, including non ...
Senior Engineering Manager, Promotions
OR · On-site +1
Collaborate closely with the Product Manager on the team to build the roadmap, flesh out ... Ability to communicate complex technical information to various stakeholders, including non ...
CX Manager, AI Optimization
$137K/yr
Working cross-functionally with Product, Operations, and other business partners, you'll drive ... Strong analytical, technical, and problem-solving skills, with experience leveraging customer ...
CX Manager, AI Optimization
$137K/yr
Working cross-functionally with Product, Operations, and other business partners, you'll drive ... Strong analytical, technical, and problem-solving skills, with experience leveraging customer ...
... Product Managers and Designers determined to deliver some of the best apps the market has to offer ... technical escalation, diagnosis and recovery and root cause analysis. Additionally driving ...
... Product Managers and Designers determined to deliver some of the best apps the market has to offer ... technical escalation, diagnosis and recovery and root cause analysis. Additionally driving ...
... Product Managers and Designers determined to deliver some of the best apps the market has to offer ... technical escalation, diagnosis and recovery and root cause analysis. Additionally driving ...
... Product Managers and Designers determined to deliver some of the best apps the market has to offer ... technical escalation, diagnosis and recovery and root cause analysis. Additionally driving ...
Our engineers lead cross-team technical efforts for our customer-facing applications, driving ... We take pride in creating scalable, reliable capabilities that accelerate product delivery and ...
Our engineers lead cross-team technical efforts for our customer-facing applications, driving ... We take pride in creating scalable, reliable capabilities that accelerate product delivery and ...
... engine Own technical problems of the highest scope and complexity, drafting proposals and ... in production, and drive the changes that make the platform more scalable Set up and refine ...
... engine Own technical problems of the highest scope and complexity, drafting proposals and ... in production, and drive the changes that make the platform more scalable Set up and refine ...
Own technical problems of the highest scope and complexity, drafting proposals and presenting them ... Identify bottlenecks and areas of risk in production, and drive the changes that make the platform ...
Own technical problems of the highest scope and complexity, drafting proposals and presenting them ... Identify bottlenecks and areas of risk in production, and drive the changes that make the platform ...
Senior Software Engineer, Promotions
$125K - $165K/yr
... engine Own technical problems of the highest scope and complexity, drafting proposals and ... in production, and drive the changes that make the platform more scalable Set up and refine ...
Senior Software Engineer, Promotions
$125K - $165K/yr
... engine Own technical problems of the highest scope and complexity, drafting proposals and ... in production, and drive the changes that make the platform more scalable Set up and refine ...
Senior Software Engineer, iCasino
$125K - $165K/yr
Own technical problems of the highest scope and complexity, drafting proposals and presenting them ... Identify bottlenecks and areas of risk in production, and drive the changes that make the platform ...
Senior Software Engineer, iCasino
$125K - $165K/yr
Own technical problems of the highest scope and complexity, drafting proposals and presenting them ... Identify bottlenecks and areas of risk in production, and drive the changes that make the platform ...
Software Engineer, Sportsbook Platform
OR · On-site +1
Own technical problems of the highest scope and complexity, drafting proposals and presenting them ... Identify bottlenecks and areas of risk in production, and drive the changes that make the platform ...
Software Engineer, Sportsbook Platform
OR · On-site +1
Own technical problems of the highest scope and complexity, drafting proposals and presenting them ... Identify bottlenecks and areas of risk in production, and drive the changes that make the platform ...
Our engineers lead cross-team technical efforts for our customer-facing applications, driving ... We take pride in creating scalable, reliable capabilities that accelerate product delivery and ...
Our engineers lead cross-team technical efforts for our customer-facing applications, driving ... We take pride in creating scalable, reliable capabilities that accelerate product delivery and ...
Senior Database Engineer
$108K - $147K/yr
Manage and maintain replication between databases, ensuring resilience and the ability to recover from faults (observability platform in place already) * Product choice decisions, design methods, and ...
Senior Database Engineer
$108K - $147K/yr
Manage and maintain replication between databases, ensuring resilience and the ability to recover from faults (observability platform in place already) * Product choice decisions, design methods, and ...
Director, CRM
Philadelphia, PA · Remote
Owner of Promo, CRM & Retention Strategy: Lead the development and management of automated, segmented, and personalized CRM initiatives to drive retention, loyalty, cross-sell (including retail), and ...
Director, CRM
Philadelphia, PA · Remote
Owner of Promo, CRM & Retention Strategy: Lead the development and management of automated, segmented, and personalized CRM initiatives to drive retention, loyalty, cross-sell (including retail), and ...
Director, CRM
Toronto, ON · Remote
Owner of Promo, CRM & Retention Strategy: Lead the development and management of automated, segmented, and personalized CRM initiatives to drive retention, loyalty, cross-sell (including retail), and ...
Director, CRM
Toronto, ON · Remote
Owner of Promo, CRM & Retention Strategy: Lead the development and management of automated, segmented, and personalized CRM initiatives to drive retention, loyalty, cross-sell (including retail), and ...
Improve code quality by finding technical debt, proposing fixes, and holding the standard for the whole team. * Find bottlenecks and areas of risk in production, and drive the changes that make the ...
Improve code quality by finding technical debt, proposing fixes, and holding the standard for the whole team. * Find bottlenecks and areas of risk in production, and drive the changes that make the ...
VIP Host
Philadelphia, PA · Remote
Manage all aspects of the relationship with players, including but not limited to hospitality ... Thorough understanding of existing products, services and initiatives while proactively pushing new ...
VIP Host
Philadelphia, PA · Remote
Manage all aspects of the relationship with players, including but not limited to hospitality ... Thorough understanding of existing products, services and initiatives while proactively pushing new ...
Manage and maintain replication between databases, ensuring resilience and the ability to recover from faults (observability platform in place already) * Product choice decisions, design methods, and ...
Manage and maintain replication between databases, ensuring resilience and the ability to recover from faults (observability platform in place already) * Product choice decisions, design methods, and ...
Penn Interactive Jobs Information
What makes Penn Interactive an attractive place to work?
Penn Interactive is a leading developer of online gaming and entertainment products, leveraging its expertise in the gaming industry to create engaging experiences for players worldwide. The company fosters a dynamic work environment that encourages collaboration, innovation, and creativity, with a focus on delivering high-quality products and services. By joining Penn Interactive, professionals can contribute to the development of exciting new products, gain valuable experience in the gaming industry, and enjoy opportunities for growth and professional development in a rapidly evolving field.
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Job description
About the Role
Ownership and oversight of Player Development performance across all offered online sportsbook and iCasino products for all operating states and provinces within an assigned region (including, but not limited to - VIP acquisition, VIP retention, VIP P&L, VIP reinvestment, VIP market share expansion).
Direct oversight and development of all VIP Managers within all operating states and provinces in an assigned region.
About the Work
- Directs the casino marketing function for PENN Interactive, focused on iCasino states
- Drives revenue, increases VIP database, and growth in key markets
- Leads strategic direction for the regional VIP team to reach key VIP sales metrics, customer engagement, market share, and net revenue
- Assists with development and enforcement of department processes and compliance initiatives that improve operations, efficiency, and service
- Provides the Vice President of VIP with high level KPI data reporting and reviews of individual manager, host, and associate performances within an assigned region
- Consistently keeps a high level of awareness of the VIP market offerings from competitors across the industry and leverages all relevant intel to acquire and maintain VIP wallet share within an assigned region
- Maintains an updated and high level of knowledge of all relevant details of front-end product and technology (including, but not limited to, new product offerings and releases, cashier options for financial transactions, rules of casino games offered and different bet types on the sportsbook, etc...) and keeps regional staff informed and educated on all relevant information in this aspect
- Assists with the creation of a steady top of funnel stream for new VIP business by generating opportunities that target relationships with potential high value players and social spaces
- Oversee all new member welcomes, investigation, loyalty, sales, surveys, and the reactivation of lapsed members within assigned region
- Utilizes daily reporting and analysis to make sound business decisions for an assigned region
- Assists the Vice President of VIP with the creation, implementation and adoption of all new department initiatives and policies, including, but not limited to - sales performance incentive programs for the entire regional team as well as individual employees within an assigned region
- Maintains constant and open communication with the Risk and Trading team, Responsible Gaming, Payment, and AML teams to make informed decisions as needed based on business
About You
- At least 5+ years of gaming experience either online or with a brick-and-mortar casino
- At least 3+ years of management experience, with a proven track record of successfully managing a sales team and driving revenue
- At least 2+ years of experience with an online gaming operation
- Proven experience in online gaming, customer service, concierge, luxury telemarketing or other account management
- Excellent computer skills with an emphasis on Excel, excellent communication skills and telephone etiquette
- Proficient in data management tools
- Positively affects interactions with customers and employees, and has the resiliency to deal with difficult customers in all business conditions
- Ability to develop, review, and comprehend player tracking screens, reports, and all other necessary information and documentation
- Ability to communicate effectively with external contacts and all levels of
- The ability to travel and attend both on and off property events throughout the United States and Canada
- Oversee and supervise high level events designed for our top customers and oversee team members at said events
- Must be able to qualify for licenses and permits required by federal, state and local regulations
- MUST HAVE: Passion for sports, casino and/or sports & casino betting
#LI-REMOTE
About Penn Interactive
Sourced by ZipRecruiter
Industry
Gambling activities
Company size
51 - 200 Employees
Headquarters location
Philadelphia, PA, US
Year founded
2015