PenFed Credit Union
PenFed Credit Union

60 Penfed Credit Union Data Analyst Jobs Hiring Near You

Training Specialist I

Alexandria, VA · On-site +1

$45K - $100K/yr

... of PenFed Credit Union (PenFed), is hiring a (Remote) Training Specialist I. The Training ... Collect feedback and assist in analyzing it to improve training effectiveness. * S ubject Matter ...

PR

$16.25/hr

Utilize sales techniques to uncover member needs and match to the credit union products and services. * Assist and educate members on the use of PenFed Online (PFOL), mobile banking and other remote ...

Teller

Harker Heights, TX · On-site

$16.74 - $18.38/hr

Utilize sales techniques to uncover member needs and match to the credit union products and services. * Assist and educate members on the use of PenFed Online (PFOL), mobile banking and other remote ...

Card Dispute Specialist

Omaha, NE · Hybrid

$16.82 - $28.92/hr

Overview PenFed is hiring a (Hybrid) Card Disputes Specialist at our Omaha, Nebraska Service Center ... Skill in comprehending and analyzing data and identifying trends and drawing conclusions. * Ability ...

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PenFed Credit Union Jobs Information

Do workers at PenFed Credit Union get paid breaks?

Yes. Most people get paid breaks.
83% of people say they get paid breaks.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and May 2026.

Does PenFed Credit Union pay people when they’re sick?

Yes. Most people get paid when they’re sick.
85% of people say they would get paid if they were sick but scheduled to work.
Based on data from 13 people who took the Breakroom Quiz between February 2025 and May 2026.

At PenFed Credit Union, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
80% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and May 2026.

Is the health insurance from PenFed Credit Union affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 10 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get paid time off at PenFed Credit Union?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 17% of people with changing schedules find out their shifts one week or less ahead of time.
  • 33% of people with changing schedules find out their shifts two weeks ahead of time.
  • 17% of people with changing schedules find out their shifts three weeks ahead of time.
  • 33% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 6 people who took the Breakroom Quiz between January 2025 and September 2025.

Do workers at PenFed Credit Union worry about hours?

Some people worry about getting enough hours.
50% of people report they worry about getting enough hours.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2025.

Do PenFed Credit Union workers get to choose the shifts they work?

Most people don’t get to choose which shifts they work.
83% report that they don’t have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2025.

How easy is it for PenFed Credit Union workers to change shifts?

Some people find it hard to change shifts.
57% of people report that it’s hard to change shifts if they need to.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and September 2025.

How easy is it to get time off at PenFed Credit Union?

Some people find it hard to get time off.
50% of people report it’s hard to get time off.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and May 2026.

Do PenFed Credit Union managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and September 2025.

Do jobs at PenFed Credit Union spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and September 2025.

How easy is it to take sick days at PenFed Credit Union?

Some people find it hard to take sick days.
43% of people report that it’s hard to take time off if they are sick.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and May 2026.

Is working at PenFed Credit Union good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
83% of people who care for a child or other relative report this is a good place to work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and May 2026.

Do people at PenFed Credit Union feel treated with respect by their managers?

Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at PenFed Credit Union get to take their breaks without interruption?

Most people get breaks without interruption.
85% of people report that they get to take their breaks without interruption.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and May 2026.

Is it stressful to work at PenFed Credit Union?

Most people feel stressed here.
71% of people say they often feel stressed at work.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at PenFed Credit Union enjoy their jobs?

Only some people enjoy their job.
55% of people report they don’t enjoy their job.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at PenFed Credit Union recommend working with their team?

Only some people recommend working with their team.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get enough training when they start at PenFed Credit Union?

Some people didn’t get enough training when they started.
36% of people report they didn’t get enough training when they started working here.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get support to advance at PenFed Credit Union?

Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people think PenFed Credit Union’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
73% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and April 2026.

Do workers feel well informed about how PenFed Credit Union is doing?

Only some people feel well informed about how the company is doing.
36% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and May 2026.

What are the most popular categories at Penfed Credit Union?

Infographic showing various Data Analyst job openings at Penfed Credit Union in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 37% Physical, 61% Hybrid, and 2% Remote job distribution.

Manager, Credit Risk and Policy Analytics

PenFed Credit Union

Irving, TX • Hybrid

$84K - $162K/yr

Full-time

Re-posted 8 days ago


PenFed Credit Union rating

7.6

Company rating: 7.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz


Job description

Overview

PenFed is hiring a (Hybrid) Manager, Credit Risk and Policy Analytics at our Tysons, Virginia or Irving, Texas location.  The primary focus of this job is to manage credit analysis to drive sustainable growth in consumer credit policy and conduct credit risk monitoring to ensure policy performance. You will explore utilizing AI in your analysis and collaborate in building advanced valuation and risk detection models. You will conduct hands-on analysis and have people management opportunities. You have a direct influence on strategic goal setting for the broader Consumer Lending Policy and Analytics team and positively impact on PenFed’s credit product experience for millions of PenFed members.


Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

  • Develop and manage automated and judgmental decisions within credit policies for both new account acquisition and accounts on book, from approve/decline, line assignment and/or portfolio risk management.
  • Individual contributor or manage one analyst to achieve team’s strategic goals, training and assisting development of skills and cultivating credit culture.
  • Drive monitoring and analyses of credit risk for both organic and acquired portfolio, prepare related management reporting package and provide insights on root causes, emerging credit trends and implications on Allowance for Loan Losses.
  • Define risk segmentation, lead analysis for credit policy optimization and risk mitigation strategies, focusing on new account acquisition or existing account management policies.
  • Collaborate with modeling teams to build and validate risk and/or NPV valuation models using both internal and external data sources, implement models in policy optimization, and/or monitor model performance on an ongoing basis.
  • Provide ongoing or ad-hoc risk analytics to support credit or new product expansion.
  • Independently lead the effort for any ad hoc analysis and deep dive to understand the business drivers of credit trends, derive actionable insights and make sound business recommendations
  • Collaborate with business line product managers in optimizing marketing campaigns used in acquisitions and/or customer management that align with the credit policies and scoring models.
  • Participate in external and internal audits, and regulatory examinations as needed.
  • Identify required data and work with data stewards to understand data source, ensure data quality and retrieve data on a timely basis. Contribute to credit data mart and corporate database designs.
  • Explore creative ways to incorporate AI into credit analysis and BAU process.

Qualifications

Equivalent combination of education and experience is considered.

  • Bachelor’s degree in business, finance, economics, computer science, engineering, math, statistics, or other quantitative discipline required, MBA or master’s degree preferred.
  • Minimum of eight (8) years’ experience in credit risk policy & analysis, credit risk management or modeling in the financial services industry.
  • Minimum of three (3) years of supervisory / assistant manager experience required.
  • Experience in Consumer Lending products including Credit Card, Auto Loan and Unsecured Personal Loan is required.
  • Expert level skills in various data analysis and visualization tools including SQL, Excel, and PowerPoint are required.
  • Proficiency with statistical tools, R & Python and Tableau experience, is strongly preferred.
  • Excellent written, verbal communication and presentation skills.
  • Curiosity, attention to details, strong critical thinking and problem-solving skills.
  • Ability to work effectively in ambiguous situations, ability to prioritize among multiple projects.
  • Self-motivated and strong interpersonal skills to actively lead and implement ideas in a cross-functional team environment.
  • Experience using A.I. tools preferred.

Supervisory Responsibility

This position will supervise employees.

Licenses and Certifications

There are no additional licenses and/or certifications required.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*

Travel

Ability to travel to various worksites and be on-call is required.

Pay Transparency 
The anticipated starting salary range for this role is $84,700.00 - $162,310.00
This position is eligible for an organizational performance based annual bonus, subject to board discretion and approval.
This position is eligible for an individual performance based annual bonus.

#LI-Hybrid

Qualifications:

Equivalent combination of education and experience is considered.

  • Bachelor’s degree in business, finance, economics, computer science, engineering, math, statistics, or other quantitative discipline required, MBA or master’s degree preferred.
  • Minimum of eight (8) years’ experience in credit risk policy & analysis, credit risk management or modeling in the financial services industry.
  • Minimum of three (3) years of supervisory / assistant manager experience required.
  • Experience in Consumer Lending products including Credit Card, Auto Loan and Unsecured Personal Loan is required.
  • Expert level skills in various data analysis and visualization tools including SQL, Excel, and PowerPoint are required.
  • Proficiency with statistical tools, R & Python and Tableau experience, is strongly preferred.
  • Excellent written, verbal communication and presentation skills.
  • Curiosity, attention to details, strong critical thinking and problem-solving skills.
  • Ability to work effectively in ambiguous situations, ability to prioritize among multiple projects.
  • Self-motivated and strong interpersonal skills to actively lead and implement ideas in a cross-functional team environment.
  • Experience using A.I. tools preferred.

Supervisory Responsibility

This position will supervise employees.

Licenses and Certifications

There are no additional licenses and/or certifications required.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*

Travel

Ability to travel to various worksites and be on-call is required.

Pay Transparency 
The anticipated starting salary range for this role is $84,700.00 - $162,310.00
This position is eligible for an organizational performance based annual bonus, subject to board discretion and approval.
This position is eligible for an individual performance based annual bonus.

#LI-Hybrid

Education:UNAVAILABLEEmployment Type: FULL_TIME

What PenFed Credit Union employees say

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