... Representative will play a crucial role in supporting all PathGroup internal departments and external customers. This position involves assisting the EVP, VP of Sales, Directors, Manager of Health ...
New
6 Pathgroup Sales Representative Jobs Hiring Near You
... Representative will play a crucial role in supporting all PathGroup internal departments and external customers. This position involves assisting the EVP, VP of Sales, Directors, Manager of Health ...
New
... Representative will play a crucial role in supporting all PathGroup internal departments and external customers. This position involves assisting the EVP, VP of Sales, Directors, Manager of Health ...
New
... Representative will play a crucial role in supporting all PathGroup internal departments and external customers. This position involves assisting the EVP, VP of Sales, Directors, Manager of Health ...
New
Clinical Lab Assistant
Coppell, TX · On-site
Receive inbound calls from physicians, laboratories, nurses, clients, sales reps, clinics, and ... Work with other departments within PathGroup and subsidiaries. * Nothing in the restricts ...
Clinical Lab Assistant
Coppell, TX · On-site
Receive inbound calls from physicians, laboratories, nurses, clients, sales reps, clinics, and ... Work with other departments within PathGroup and subsidiaries. * Nothing in the restricts ...
Clinical Lab Assistant
Coppell, TX · On-site
Receive inbound calls from physicians, laboratories, nurses, clients, sales reps, clinics, and ... Work with other departments within PathGroup and subsidiaries. * Nothing in the restricts ...
Clinical Lab Assistant
Coppell, TX · On-site
Receive inbound calls from physicians, laboratories, nurses, clients, sales reps, clinics, and ... Work with other departments within PathGroup and subsidiaries. * Nothing in the restricts ...
Clinical Lab Assistant
Nashville, TN · On-site
Receive inbound calls from physicians, laboratories, nurses, clients, sales reps, clinics, and hospitals and directs those calls to appropriate personnel and communicate with clients, as necessary.
Clinical Lab Assistant
Nashville, TN · On-site
Receive inbound calls from physicians, laboratories, nurses, clients, sales reps, clinics, and hospitals and directs those calls to appropriate personnel and communicate with clients, as necessary.
Clinical Lab Assistant
Nashville, TN · On-site
Receive inbound calls from physicians, laboratories, nurses, clients, sales reps, clinics, and hospitals and directs those calls to appropriate personnel and communicate with clients, as necessary.
Clinical Lab Assistant
Nashville, TN · On-site
Receive inbound calls from physicians, laboratories, nurses, clients, sales reps, clinics, and hospitals and directs those calls to appropriate personnel and communicate with clients, as necessary.
PathGroup Jobs Information
Do workers at PathGroup get paid breaks?
No. Most people don’t get paid breaks.
71% of people say they don’t get paid breaks.
Based on data from 41 people who took the Breakroom Quiz between January 2025 and July 2026.
71% of people say they don’t get paid breaks.
Based on data from 41 people who took the Breakroom Quiz between January 2025 and July 2026.
Does PathGroup pay people when they’re sick?
Yes. Most people get paid when they’re sick.
73% of people say they would get paid if they were sick but scheduled to work.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and July 2026.
73% of people say they would get paid if they were sick but scheduled to work.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and July 2026.
At PathGroup, are sick days and vacation days separate paid time off?
Sick days and vacation days are separate paid time off.
74% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and July 2026.
74% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and July 2026.
Is the health insurance from PathGroup affordable enough for their workers?
Most people say the health insurance costs are okay.
78% of people say the health insurance costs are okay
Based on data from 41 people who took the Breakroom Quiz between March 2025 and July 2026.
78% of people say the health insurance costs are okay
Based on data from 41 people who took the Breakroom Quiz between March 2025 and July 2026.
Do people get paid time off at PathGroup?
Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 36 people who took the Breakroom Quiz between May 2025 and July 2026.
100% of people say they get paid time off.
Based on data from 36 people who took the Breakroom Quiz between May 2025 and July 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and May 2026.
- 44% of people with changing schedules find out their shifts one week or less ahead of time.
- 33% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 22% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and May 2026.
Do workers at PathGroup worry about hours?
Most people don’t worry about getting enough hours.
85% of people report they don’t worry about getting enough hours.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and July 2026.
85% of people report they don’t worry about getting enough hours.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and July 2026.
Do PathGroup workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
46% report that they don’t have enough control over which shifts they work.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and July 2026.
46% report that they don’t have enough control over which shifts they work.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and July 2026.
How easy is it for PathGroup workers to change shifts?
Most people find it hard to change shifts.
80% of people report that it’s hard to change shifts if they need to.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and August 2025.
80% of people report that it’s hard to change shifts if they need to.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and August 2025.
How easy is it to get time off at PathGroup?
Some people find it hard to get time off.
37% of people report it’s hard to get time off.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and July 2026.
37% of people report it’s hard to get time off.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and July 2026.
Do PathGroup managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
89% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and July 2026.
89% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and July 2026.
Do jobs at PathGroup spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
12% of people report that their job takes up time that they don’t get paid for.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and May 2026.
12% of people report that their job takes up time that they don’t get paid for.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and May 2026.
How easy is it to take sick days at PathGroup?
Some people find it hard to take sick days.
37% of people report that it’s hard to take time off if they are sick.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and July 2026.
37% of people report that it’s hard to take time off if they are sick.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and July 2026.
Is working at PathGroup good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
68% of people who care for a child or other relative report this is a good place to work.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and May 2026.
68% of people who care for a child or other relative report this is a good place to work.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people at PathGroup feel treated with respect by their managers?
Most people feel treated with respect by their managers.
73% of people say they’re treated with respect by their managers.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and July 2026.
73% of people say they’re treated with respect by their managers.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at PathGroup get to take their breaks without interruption?
Most people get breaks without interruption.
77% of people report that they get to take their breaks without interruption.
Based on data from 44 people who took the Breakroom Quiz between January 2025 and July 2026.
77% of people report that they get to take their breaks without interruption.
Based on data from 44 people who took the Breakroom Quiz between January 2025 and July 2026.
Is it stressful to work at PathGroup?
Some people feel stressed out here.
52% of people say they often feel stressed out at work.
Based on data from 54 people who took the Breakroom Quiz between December 2024 and July 2026.
52% of people say they often feel stressed out at work.
Based on data from 54 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at PathGroup enjoy their jobs?
Most people enjoy their job.
82% of people report they enjoy their job.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and July 2026.
82% of people report they enjoy their job.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at PathGroup recommend working with their team?
Only some people recommend working with their team.
55% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 56 people who took the Breakroom Quiz between December 2024 and July 2026.
55% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 56 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people get enough training when they start at PathGroup?
Most people got enough training when they started.
77% of people report they got enough training when they started working here.
Based on data from 52 people who took the Breakroom Quiz between December 2024 and July 2026.
77% of people report they got enough training when they started working here.
Based on data from 52 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people get support to advance at PathGroup?
Only some people are given support to advance their career here.
In the last year, 63% of people report not being given support to advance their career here.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and July 2026.
In the last year, 63% of people report not being given support to advance their career here.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people think PathGroup’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
87% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 52 people who took the Breakroom Quiz between December 2024 and July 2026.
87% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 52 people who took the Breakroom Quiz between December 2024 and July 2026.
Do workers feel well informed about how PathGroup is doing?
Only some people feel well informed about how the company is doing.
65% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and July 2026.
65% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and July 2026.
What other companies are hiring for Sales Representative jobs?
What are the most popular jobs at Pathgroup?
What are the most popular categories at Pathgroup?
PathGroup rating
7.0
Based on 56 frontline employees who took The Breakroom Quiz
70th of 105 rated laboratories
Job description
JOB SUMMARY:
The Health Systems & Oncology Support Representative will play a crucial role in supporting all PathGroup internal departments and external customers. This position involves assisting the EVP, VP of Sales, Directors, Manager of Health Systems & Oncology Support, Health Systems & Oncology Sales Team, Operations Team, Sales Specialists, and Medical Staff with routine functions to ensure client satisfaction and consistent management of records and materials. The individual in this role must collaborate effectively with supervisory personnel to foster a teamwork approach.
JOB RESPONSIBILITIES
ESSENTIAL FUNCTIONS:
NON-ESSENTIAL FUNCTIONS:
EDUCATION & LICENSURE:
REQUIREMENTS:
The Health Systems & Oncology Support Representative will play a crucial role in supporting all PathGroup internal departments and external customers. This position involves assisting the EVP, VP of Sales, Directors, Manager of Health Systems & Oncology Support, Health Systems & Oncology Sales Team, Operations Team, Sales Specialists, and Medical Staff with routine functions to ensure client satisfaction and consistent management of records and materials. The individual in this role must collaborate effectively with supervisory personnel to foster a teamwork approach.
JOB RESPONSIBILITIES
ESSENTIAL FUNCTIONS:
- Respond to a minimum of 80 inbound and outbound inquiries (phone, email, or fax) per day and order modifications received per the request of our medical staff.
- Navigate efficiently through various LIS systems and have proficiency in Microsoft Office products (Outlook, TEAMS, OneNote, Excel, Word, and PowerPoint).
- Learn and apply knowledge of testing, operations, sales strategies, customer support philosophies, and general PathGroup processes.
- Handle routine transactions independently, make decisions, and resolve routine problems by working directly with management, sales representatives, medical team, operations team, and customers.
- Listen attentively and interact professionally with internal and external customers.
- Monitor customer support emails from sales, operations, medical staff, and clients; acknowledge the request promptly upon receipt and document the request in the appropriate internal systems.
- Generate block procurement requests, follow up with outside facilities to achieve a 24--48-hour procurement when possible, and document details in all appropriate internal systems.
- Process all client inquiries with status updates on all accessions, and follow up with the appropriate department to ensure correct information is provided to the customer.
- Process New Account submissions and Re-activations including Doctor adds, report delivery setup, and Web Result Review; monitor accounts monthly to ensure all information is up to date.
- Obtain and research Medical Record requests and follow up with the appropriate department; assist with all denials and pre-authorization and obtain any information that is needed.
- Act as a liaison between patients and billing for all oncology patient bill concerns.
- Support all hospitals, affiliated or non-affiliated.
- Schedule all customer pickups via FedEx or Transportation, document pickups in all systems, and notify the lab of incoming samples; follow up to ensure that all samples are received.
- Order supplies for customers or internal staff when needed
- Set up Physician to Physician calls as needed.
- Support PathGroup's mission, vision, goals and management decisions.
- Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data.
- Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.
NON-ESSENTIAL FUNCTIONS:
- Work with other departments within PathGroup and subsidiaries.
- Nothing in the job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
- Other duties as assigned.
EDUCATION & LICENSURE:
- B.S. or B.A. or equivalent experience required.
REQUIREMENTS:
- Three years' experience functioning in a customer support position; experience in the clinical and anatomical laboratory market preferred.
- Must be a self-motivated team player who is comfortable working in a fast-paced environment, and comfortable taking the initiative to move processes forward and find solutions while remaining adaptable to changing priorities.
- Must be able to type a minimum of 50 WPM.
What PathGroup employees say
Pay
Benefits
Hours and flexibility
Workplace
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About PathGroup
Sourced by ZipRecruiter
Company size
501 - 1,000 Employees
Headquarters location
Brentwood, TN, US
Year founded
1996