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ERP Systems Analyst

Optical Cable Corporation (OCC) | Roanoke, VA

Join Our Team

Optical Cable Corporation (OCC) is seeking an ERP Systems Analyst to support and enhance our SYSPRO ERP system and related business applications. In this role, you will partner with teams across manufacturing, purchasing, inventory, finance, and customer service to resolve system issues, improve business processes, and deliver technology solutions that increase operational efficiency.

If you enjoy solving complex problems, working with cross-functional teams, and leveraging technology to improve business performance, we encourage you to apply.

What You Will Do

• Provide day-to-day support for the SYSPRO ERP system and related business applications.
• Troubleshoot system, data, and process issues while identifying root causes and implementing long-term solutions.
• Analyze business processes and recommend system improvements that enhance efficiency and productivity.
• Collaborate with end users to understand business requirements and configure ERP functionality.
• Assist with software upgrades, enhancements, testing, and deployment activities.
• Develop reports, dashboards, and data analyses to support informed business decisions.
• Create and maintain business process documentation, user guides, and standard operating procedures.
• Develop training materials and provide end-user training.
• Support user security, system roles, and permissions.
• Assist with data validation, data imports, and data integrity initiatives.
• Coordinate with software vendors and internal IT teams to resolve technical issues.
• Identify opportunities to automate manual processes and improve system performance.
• Support integrations between the ERP system and other business applications.
• Participate in ERP implementation and continuous improvement projects.

What We Are Looking For Required Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, Business Analytics, Industrial Engineering, or a related field (or an equivalent combination of education and directly related experience).
• Two to four years of experience supporting ERP systems, enterprise business applications, manufacturing systems, or other complex business software.
• Experience troubleshooting software, data, and business process issues.
• Experience working directly with business users to gather requirements and resolve system challenges.
• Experience creating reports, analyzing data, and documenting business processes.

Preferred Qualifications

• Experience supporting ERP platforms such as SYSPRO, SAP, Oracle, Microsoft Dynamics, Epicor, or Infor.
• Experience in a manufacturing or supply chain environment.
• Basic SQL query experience.
• Experience with Power BI or similar business intelligence tools.
• Familiarity with inventory, purchasing, production, or finance operations.

Skills That Will Help You Succeed

• Strong analytical and problem-solving abilities.
• Advanced Microsoft Excel skills, including PivotTables, formulas, lookups, and data analysis.
• Working knowledge of relational databases.
• Ability to interpret business requirements and translate them into practical system solutions.
• Excellent written and verbal communication skills.
• Ability to explain technical concepts to non-technical users.
• Strong organizational skills with the ability to manage multiple priorities.
• High attention to detail and commitment to continuous improvement.
• Ability to work both independently and collaboratively in a team environment.

Work Environment

This is an on-site position based at OCC’s Roanoke, Virginia facility. Regular on-site presence is required to effectively support users and business operations. Occasional remote work may be approved based on business needs.

The position includes both office work and time spent throughout the manufacturing facility supporting end users and business processes.

Why OCC?

Optical Cable Corporation designs and manufactures high-performance fiber optic and copper communications solutions that support military, industrial, enterprise, and specialty markets around the world. At OCC, you will have the opportunity to work alongside knowledgeable professionals, contribute to meaningful technology initiatives, and help drive continuous improvement across our operations.

Compensation: $54,000 – $90,000

Benefits: OCC offers a positive work environment driven by 15 Essential Points of Success, which is how OCC aspires to operate and is an integral part of our corporate philosophy and culture. OCC offers a competitive benefits package to promote health and financial security for you and your family that includes company-sponsored health, dental, and vision plans, Health Savings Accounts (HSA’s), Flexible Spending Accounts (FSA’s), life insurance, short and long term disability coverage, optional supplemental insurance plans; including, critical illness and accident, a 401(k) plan, an Employee Assistance Program (EAP), education assistance, and wireless discounts. Employees are also provided with security options including Healthy Rewards®, Secure Travel®, Will Preparation, and Identity Theft protection as well as generous paid time off and holiday schedules.

Additional Compensation Information: The posted pay range reflects the established base salary or hourly wage range for this position. Individual compensation is determined based on qualifications, experience, skills, internal equity, and business needs. New hires are typically hired below the midpoint of the range. Eligible positions may receive applicable shift differentials, skill premiums, or other forms of additional compensation.

Optical Cable Corporation is an EEO/AA/Veterans/Disability Employer.