60 Onesource Virtual Customer Service Representative Jobs Hiring Near You

OneSource Virtual (OSV) has worked exclusively with Workday customers since 2008 to deliver compliant, in-tenant technology and expert services to automate the administrative, transactional tasks of payroll, taxes, earned wage access, accounts payable, and benefits. With over 1,500 customers, 92% retention, and $225+ billion in treasury movement annually, OSV helps organizations maximize their Workday investment and operate it with confidence. Payroll, benefits, and finance solutions - all in one place.
About the Role
OSV's Global Strategic Alliances & Partnerships team manages an ecosystem of 120+ partners that influence a significant share of sales opportunities. We're looking for a Partner Manager to act as the primary point of contact for an assigned portfolio of partners - building fluency in their platforms and go-to-market motions, evangelizing OSV's capabilities internally and externally, and driving the operational rigor that keeps the co-sell pipeline moving.
This is a hands-on, relationship-driven role. You'll be the person partners and internal stakeholders call first - running the cadence, tracking the metrics, and making sure nothing falls through the cracks. This role reports to the VP, Global Strategic Alliances & Partnerships and involves approximately 20% travel.
What You'll Do
• Act as the primary point of contact for an assigned portfolio of strategic and referral partners, building relationships across partner sales, and leadership teams
• Develop deep fluency in partner products, services, and go-to-market motions; evangelize OSV's capabilities with partner sales teams and internal GTM stakeholders
• Co-facilitate partner meetings and lead partner calls, including agenda development, materials preparation, and report-outs to partnership leadership teams
• Own the partner opportunity management process - maintaining PRM entries, tracking and reporting on co-sell pipeline and partner-influenced revenue
• Use partner relationships to uncover new sales opportunities; partner with OSV sales leadership to develop pipeline across the ecosystem
• Connect partner sales teams with the right OSV stakeholders for specific client opportunities
• Collect and centrally maintain partner-facing materials (qualifications, proposals, enablement content)
• Build internal relationships across OSV sales, marketing, and legal to support partner-driven sales cycles
• Provide recommendations to leadership on partner program improvements
• Represent OSV at partner events, summits, and site visits (~20% travel)
What You Bring
• 5+ years' experience in partner management, channel management, or alliance operations, with an emphasis on relationship-building and business development
• Required: hands-on experience across multiple HCM/ERP ecosystems - Workday, UKG, and SAP SuccessFactors (or similar platforms)
• Required: experience with partner management platforms such as Salesforce PRM and Crossbeam
• Exceptional relationship-building skills - able to establish rapport, trust, and confidence with partner teams
• Balance a project management and sales mindset - process-oriented, organized, and comfortable managing multiple priorities in a fast-paced environment all in the efforts to support opportunity closing
• Demonstrated success operating in a growing orgqnization
• Excellent written and verbal communication skills; able to represent OSV's voice externally
• Strong problem-solving and analytical skills
• Self-starter who takes initiative and interacts confidently with all levels of management
• Proficient in Microsoft Office, with strong PowerPoint and Excel skills
• Willingness to travel approximately 20% for partner events and meetings
Preferred
• Bachelor's degree
• Experience supporting partner marketing or content initiatives
• Familiarity with co-sell motions and creative incentive structures
#LI-REMOTE
You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.