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OneSource Virtual
OneSource Virtual

60 Onesource Virtual Customer Service Representative Jobs Hiring Near You

OneSource Virtual

Product Owner

OneSource Virtual (OSV) has worked exclusively with Workday customers since 2008 to deliver compliant, in-tenant technology and expert services to automate the administrative, transactional tasks of ...

OneSource Virtual

Tax Data Specialist

OneSource Virtual (OSV) has worked exclusively with Workday customers since 2008 to deliver compliant, in-tenant technology and expert services to automate the administrative, transactional tasks of ...

OneSource Virtual

Tax Data Specialist

Coppell, TX · On-site +1

OneSource Virtual (OSV) has worked exclusively with Workday customers since 2008 to deliver compliant, in-tenant technology and expert services to automate the administrative, transactional tasks of ...

OneSource Virtual

Garnishment Specialist

Coppell, TX · On-site +1

$21.75 - $29.75/hr

OneSource Virtual (OSV) has worked exclusively with Workday customers since 2008 to deliver compliant, in-tenant technology and expert services to automate the administrative, transactional tasks of ...

OneSource Virtual

Tax Data Specialist

OneSource Virtual (OSV) has worked exclusively with Workday customers since 2008 to deliver compliant, in-tenant technology and expert services to automate the administrative, transactional tasks of ...

OneSource Virtual

Garnishment Specialist

$24 - $32.75/hr

OneSource Virtual (OSV) has worked exclusively with Workday customers since 2008 to deliver compliant, in-tenant technology and expert services to automate the administrative, transactional tasks of ...

OneSource Virtual

Tax Data Specialist

OneSource Virtual (OSV) has worked exclusively with Workday customers since 2008 to deliver compliant, in-tenant technology and expert services to automate the administrative, transactional tasks of ...

OneSource Virtual

Associate Account Executive

OneSource Virtual (OSV) has worked exclusively with Workday customers since 2008 to deliver compliant, in-tenant technology and expert services to automate the administrative, transactional tasks of ...

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OneSource Virtual Jobs Information

Do workers at OneSource Virtual get paid breaks?

Yes. Most people get paid breaks.
100% of people say they get paid breaks.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and January 2026.

Does OneSource Virtual pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and January 2026.

Is the health insurance from OneSource Virtual affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 6 people who took the Breakroom Quiz between March 2025 and January 2026.

Do workers at OneSource Virtual worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and January 2026.

How easy is it to get time off at OneSource Virtual?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and January 2026.

Do OneSource Virtual managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and January 2026.

Do jobs at OneSource Virtual spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and January 2026.

How easy is it to take sick days at OneSource Virtual?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at OneSource Virtual feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at OneSource Virtual get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and January 2026.

Is it stressful to work at OneSource Virtual?

Some people feel stressed out here.
43% of people say they often feel stressed out at work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at OneSource Virtual recommend working with their team?

Not many people recommend working with their team.
86% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people get enough training when they start at OneSource Virtual?

Some people didn’t get enough training when they started.
57% of people report they didn’t get enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people think OneSource Virtual’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and January 2026.

Do workers feel well informed about how OneSource Virtual is doing?

Most people feel well informed about how the company is doing.
100% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and January 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Onesource Virtual?

What are the most popular categories at Onesource Virtual?

Infographic showing various Customer Service Representative job openings at Onesource Virtual in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 11% Physical, and 89% Remote job distribution.

Product Owner

OneSource Virtual

Remote

Full-time

Posted 18 days ago

OneSource Virtual rating

9.3

Company rating: 9.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

3rd of 492 rated business services

Job description

OneSource Virtual (OSV) has worked exclusively with Workday customers since 2008 to deliver compliant, in-tenant technology and expert services to automate the administrative, transactional tasks of payroll, taxes, earned wage access, accounts payable, and benefits. With over 1,500 customers, 92% retention, and $225+ billion in treasury movement annually, OSV helps organizationsmaximize their Workday investment andoperateit with confidence. Payroll, benefits, and finance solutions - all in one place.

Job Summary
OneSource Virtual is seeking a TaxEx Product Owner team member who will assist the development team, through the iterative Agile approach, in delivering frequent high quality software releases. The development team creates proprietary applications designed in cutting edge Cloud Computing technologies using C# on .Net framework, WCF/REST, JSON, XML, and Object-Oriented Design. The ideal candidate will need to be a fast learner, work well with an experienced team, and balance technology with business operations. This position will be embedded in the development team and collaborate with Business Transformation and Operations teams to gather requirements, create stories and support the full software development process to deliver meaningful product updates.

Responsibilities

  • Work with an experienced software development team, supporting them in all aspects of the software development life cycle, designing and developing software for new features, enhancements, bug fixes, and upgrades to new technologies.
  • Comfortable with Agile Scrum or Kanban and can serve as a Scrum Master, running daily standup, refinement, planning, or retrospective ceremonies when needed.
  • Manage a product backlog, including prioritizing and refining user stories and providing clarity for the development team.
  • Conduct deep dives into business processes and functions related to Payroll Tax imports, schedules, impounds, remittances, and filing.
  • Leverage Payroll Tax knowledge to evaluate, consult, and provide effective analysis in support of the development and implementation of OneSource Virtual's proprietary software solutions.
  • Act as key liaison with business owners, stakeholders, and development team to gather, analyze, and translate business and technical requirements into scalable solutions.
  • Design solutions and support efforts related to QA, End User Testing and Training, Change Management, and Process Redesign for enhancements and new solutions.
  • Document solutions, using appropriate tools, to accurately and clearly communicate requirements, roles, and responsibilities to business and technical users.

Competencies

  • Possess exceptional communication skills, talking and sharing technical information and non-technical information, using appropriate mediums for technical and non-technical consumers.
  • Must understand Payroll Tax and be familiar with data, forms (paper), and electronic file specifications.
  • Have a deep understanding of Payroll Tax and Tax workflows to support analysis, requirements gathering, design, and development of our enterprise Payroll Tax application following an agile iterative approach.
  • A forward thinker who understands the business implications of technical solutions as well as the effect on customers.
  • Excellent organizational skills and attention to detail.
  • Ability to multitask and prioritize effectively in a fast-paced environment.
Qualifications
Education/Certification Requirement
Required
  • 5+ years of progressive experience in a payroll tax or other highly regulated industry, performing analysis, requirements gathering, design and development duties in support of enterprise application systems.
  • 5+ years of experience with Payroll Tax filing and/or Payroll Tax filing software.
  • 3+ years of experience in process discovery and documentation including developing flow diagrams for business users and developers interfacing with web-based systems.
  • 3+ years of experience in defining business roles and documenting technical system specifications
  • Demonstrable verbal and written communication skills.
Preferred
  • Master's degree in accounting, finance, business or technology.
  • Prior experience with TaxEx software.
  • Prior experience working with cloud deployed web centric projects.
  • Prior experience with dynamic forms generation.
  • Prior experience in an Agile environment using industry leading tools such as Azure DevOps, Jira, or Rally.
#LI-REMOTE

You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.

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