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60 One Source Help Desk Associate Jobs Hiring Near You

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

System One is seeking a Helpdesk Agent for a long-term contract opportunity offering a hybrid work ... Provides Help Desk support to customers for all areas related to Information Systems. * Enter and ...

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

System One is seeking a Helpdesk Agent for a long-term contract opportunity offering a hybrid work ... Provides Help Desk support to customers for all areas related to Information Systems. * Enter and ...

... Support, Help Desk, Logistics, and Secure Communications in both cleared and non-cleared ... Belvoir Mark Center * Military One Source * Department of Energy Essential Duties and ...

Help Desk Lead Base-2 Solutions is seeking a Help Desk Lead to support USSOUTHCOM J26 ENHANCED ... Modern Desktop Administrator Associate. * CompTIA A+. Required Education and Experience Equivalency

... tier 1 response to customer service requests received via phone, email, chat, and tickets. • ... Associate's degree. • In lieu of experience, a Bachelor's Degree may be substituted. • ...

Help Desk Technician

Coral Gables, FL

$19.25 - $25.75/hr

Level 1 Help Desk & User Support: * Serve as the first point of contact for Level 1 helpdesk ... Verify pricing changes against approved source documentation prior to entry. * Follow the defined ...

Help Desk Technician

San Antonio, TX

$20.75 - $28/hr

Level 1 Help Desk & User Support: * Serve as the first point of contact for Level 1 helpdesk ... Verify pricing changes against approved source documentation prior to entry. * Follow the defined ...

Level One Help Desk

Mandeville, LA

$18 - $24.25/hr

Level I - Help Desk Tech Support- Melbourne to Vero Beach Position Summary The Level I Help Desk Technician is the first point of contact for client support requests, providing prompt, courteous ...

Education: Associate's degree * Experience: 7+ years of related experience * Technical skills ... Knowledge of DoW-specific systems and processes, with at least 1 year of DoW experience preferred.

Help Desk Technician

San Antonio, TX · On-site

$20.75 - $28/hr

Level 1 Help Desk & User Support: * Serve as the first point of contact for Level 1 helpdesk ... Verify pricing changes against approved source documentation prior to entry. * Follow the defined ...

Help Desk

San Diego, CA · On-site

$21.25 - $28.75/hr

Our Level 1 through Level 3 networking experts (CCNA through CCIE) are available around-the-clock ... source. Our professional services approach track with Cisco's PPDIOO model which is to prepare ...

Help Desk Technician

San Antonio, TX · On-site

$20.75 - $28/hr

Level 1 Help Desk & User Support: * Serve as the first point of contact for Level 1 helpdesk ... Verify pricing changes against approved source documentation prior to entry. * Follow the defined ...

Tier 1 Help Desk Analyst

Harrisburg, PA · On-site

$20.25 - $27.75/hr

Tier 1 Help Desk Analyst Location: Harrisburg, PA (Onsite) Duration : 10+ Months Contract Type : Contract ***Do not resubmit candidates from previously released Help Desk req #s 800962 & 805699.

Showing results 41-60

Help Desk Agent

System One

Lynchburg, VA • On-site

$16.50 - $21.25/hr

Contractor

Re-posted 7 days ago


Job description

System One is seeking a Helpdesk Agent for a long-term contract opportunity offering a hybrid work model, in support of our client in Lynchburg, VA. This is full-time opportunity, with M-F work days. Candidates must be local to Lynchburg and surrounding to be considered. As Helpdesk Agent, you will be responsible for providing support to end users on a variety of issues. This role is responsible for identifying, researching, and resolving technical problems; as well as, responding to telephone calls, email, and personnel requests for technical support. You will document, track and monitor problems to ensure timely resolution. Responsibilities:
  • Provides Help Desk support to customers for all areas related to Information Systems.
  • Enter and monitor all Help Desk calls in database, determine and assign category and priority levels, escalate problems.
  • Troubleshoot users’ routine problems in order to identify solutions and/or type of support needed.
  • Monitors call status through to resolution and follow-up with end user to ensure satisfactory resolution.
  • To play an active role in creating a safe and healthy workplace and comply with all applicable safety and health rules.
Ideal Background
  • General working knowledge of corporate used computer systems, enterprise software/applications, and networks.
  • Ability to use Help Desk software.
  • Working knowledge of current corporate PC-based desktop environments.
  • Ability to gain knowledge of total IS responsibilities and contacts.
  • Be familiar with the company’s safety and health policy and program.
Ref: #161-Managed Staffing Charlotte


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About System One

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System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US