Director, Risk Management
Diamond Bar, CA · On-site
Represent Newegg in discussions with insurance carriers, brokers, auditors, legal counsel, and ... Professional certification in risk/insurance (e.g., ARM, CRM, CPCU) is a plus.
4 Newegg Customer Service Representative Jobs Hiring Near You
Director, Risk Management
Diamond Bar, CA · On-site
Represent Newegg in discussions with insurance carriers, brokers, auditors, legal counsel, and ... Professional certification in risk/insurance (e.g., ARM, CRM, CPCU) is a plus.
Senior Account Executive
Diamond Bar, CA · On-site
... Newegg Business solutions to meet defined customer requirements and procurement processes ... Articulate business value - clearly communicate the product, service, and pricing narrative ...
Senior Account Executive
Diamond Bar, CA · On-site
... Newegg Business solutions to meet defined customer requirements and procurement processes ... Articulate business value - clearly communicate the product, service, and pricing narrative ...
Support the Customer Service department by managing and responding to incoming emails, routing inquiries to the appropriate teams, and ensuring timely follow-up. * Assist with general office tasks ...
Support the Customer Service department by managing and responding to incoming emails, routing inquiries to the appropriate teams, and ensuring timely follow-up. * Assist with general office tasks ...
Senior Manager, Logistics
Ontario, CA · On-site
Collaborate cross-functionally: work across operations, business, tech, transportation, and customer service to keep fulfillment aligned with the broader supply chain and customer commitments.
Senior Manager, Logistics
Ontario, CA · On-site
Collaborate cross-functionally: work across operations, business, tech, transportation, and customer service to keep fulfillment aligned with the broader supply chain and customer commitments.
Newegg Jobs Information
Does Newegg pay people when they’re sick?
Yes. Most people get paid when they’re sick.
67% of people say they would get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and April 2026.
67% of people say they would get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and April 2026.
At Newegg, are sick days and vacation days separate paid time off?
Sick days and vacation days are separate paid time off.
83% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and April 2026.
83% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and April 2026.
Do people get paid time off at Newegg?
Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and April 2026.
100% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and April 2026.
How easy is it to get time off at Newegg?
Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 5 people who took the Breakroom Quiz between June 2025 and April 2026.
80% of people report it’s easy to get time off.
Based on data from 5 people who took the Breakroom Quiz between June 2025 and April 2026.
How easy is it to take sick days at Newegg?
Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and April 2026.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and April 2026.
Do people at Newegg feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
50% of people say they’re not treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and April 2026.
50% of people say they’re not treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and April 2026.
Do people at Newegg get to take their breaks without interruption?
Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and April 2026.
83% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and April 2026.
Is it stressful to work at Newegg?
Most people feel stressed out here.
83% of people say they often feel stressed out at work.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and April 2026.
83% of people say they often feel stressed out at work.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and April 2026.
Do people at Newegg enjoy their jobs?
Most people don’t enjoy their job.
83% of people report they don’t enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and April 2026.
83% of people report they don’t enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and April 2026.
Do people at Newegg recommend working with their team?
Not many people recommend working with their team.
83% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and April 2026.
83% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and April 2026.
Do people get enough training when they start at Newegg?
Some people didn’t get enough training when they started.
67% of people report they didn’t get enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and April 2026.
67% of people report they didn’t get enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and April 2026.
Do people get support to advance at Newegg?
Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and April 2026.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and April 2026.
Do people think Newegg’s headquarters understands what’s happening where they work?
Some people think headquarters doesn’t understand what’s happening where they work.
67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and April 2026.
67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and April 2026.
Do workers feel well informed about how Newegg is doing?
Only some people feel well informed about how the company is doing.
67% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and April 2026.
67% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and April 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Newegg?
Newegg rating
7.8
Based on 6 frontline employees who took The Breakroom Quiz
Job description
Enterprise Risk Strategy & Governance
Insurance Program Leadership
Risk Operations, Controls & Compliance
Business Continuity & Safety Oversight
Leadership & Cross-Functional Collaboration
Qualifications:
Preferred Experience:
- Develop, lead, and continually improve Newegg's Enterprise Risk Management (ERM) framework.
- Establish and communicate the company's risk standards, policies, appetite, and tolerance.
- Conduct organization-wide risk assessments; ensure mitigation strategies are embedded within business processes.
- Design and deliver executive-level risk reporting, dashboards, and presentations to support informed decision-making.
- Partner closely with Legal, HR, IT, Finance, and Operations leadership to guide risk-related decision-making.
Insurance Program Leadership
- Oversee Newegg's full corporate insurance portfolio, including but not limited to D&O, E&O, property, liability, etc
- Lead renewal strategies, negotiations, and claims management with brokers and carriers.
- Analyze company exposures to optimize insurance structure, costs, and coverage levels.
- Maintain all insurance records, policies, COIs, and risk transfer requirements.
Risk Operations, Controls & Compliance
- Ensure internal controls are operating effectively and that the organization is compliant with regulatory requirements.
- Conduct and oversee risk reviews for contracts, vendor agreements, and new business initiatives.
- Implement corporate audit and compliance protocols, including risk-based policy reviews.
- Develop and enforce corporate risk policies and procedures aligned with evolving business needs.
Business Continuity & Safety Oversight
- Direct the creation and maintenance of Business Continuity Plans (BCP) and Emergency Response Plans.
- Oversee coordination of risk management efforts related to physical security, safety, and operational continuity.
- Partner with HR and Operations to ensure compliance with safety regulations and incident reporting.
Leadership & Cross-Functional Collaboration
- Serve as the primary advisor to senior leadership on all risk and insurance matters.
- Lead, mentor, and develop a high-performing risk management team.
- Provide company-wide training and awareness programs on risk, safety, and compliance topics.
- Represent Newegg in discussions with insurance carriers, brokers, auditors, legal counsel, and regulatory bodies.
Qualifications:
- Bachelor's degree in Risk Management, Business, Finance, Insurance, or a related field (Master's preferred).
- 7-10+ years of progressive risk management or insurance experience, with at least 3+ years in a leadership role.
- Strong expertise in corporate insurance programs, claims management, and broker/carrier relations.
- Proven experience developing and implementing ERM frameworks in a complex organization.
- Excellent analytical, financial modeling, and risk assessment skills.
- Outstanding communication, executive presentation, and cross-functional influencing skills.
- Ability to lead through ambiguity, prioritize competing demands, and make sound risk-based decisions.
Preferred Experience:
- Prior experience in e-commerce, logistics, retail, or technology industries.
- Experience with D&O, E&O, Cyber, and international insurance programs.
- Background in internal audit, compliance, or business continuity planning.
- Professional certification in risk/insurance (e.g., ARM, CRM, CPCU) is a plus.
About Newegg
Sourced by ZipRecruiter
Industry
Retail
Company size
501 - 1,000 Employees
Headquarters location
Hacienda Heights, CA, US
Year founded
2001