New Balance
New Balance

60 New Balance Operations Manager Jobs Hiring Near You

Credit Operations Associate

Boston, MA · On-site

$70K - $90K/yr

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive ... Prioritizing tasks and managing time effectively to meet deadlines. * Multitasking: Handling ...

Administrative And Operational Support Specialist Since 1906, New Balance has empowered people ... Prioritizing tasks and managing time effectively to meet deadlines. * Multitasking: Handling ...

Credit Operations Associate

Boston, MA · On-site

$70K - $90K/yr

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive ... Prioritizing tasks and managing time effectively to meet deadlines. * Multitasking: Handling ...

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive ... Prioritizing tasks and managing time effectively to meet deadlines. * Multitasking: Handling ...

Retail Assistant Store Manager

Vacaville, CA · On-site

$24.95 - $31.20/hr

... operational duties of the Store Manager. They also help hire, train, and develop staff while cultivating a culture that reflects the core values of New Balance (integrity, teamwork, and total ...

Retail Assistant Store Manager

Kissimmee, FL · On-site

$20.30 - $25.35/hr

... operational duties of the Store Manager. They also help hire, train, and develop staff while cultivating a culture that reflects the core values of New Balance (integrity, teamwork, and total ...

... operational duties of the Store Manager. They also help hire, train, and develop staff while cultivating a culture that reflects the core values of New Balance (integrity, teamwork, and total ...

Retail Assistant Store Manager

Vacaville, CA · On-site

$24.95 - $31.20/hr

... operational duties of the Store Manager. They also help hire, train, and develop staff while cultivating a culture that reflects the core values of New Balance (integrity, teamwork, and total ...

Retail Assistant Store Manager

Ontario, CA · On-site

$24.95 - $31.20/hr

... operational duties of the Store Manager. They also help hire, train, and develop staff while cultivating a culture that reflects the core values of New Balance (integrity, teamwork, and total ...

Retail Assistant Store Manager

Ontario, CA · On-site

$24.95 - $31.20/hr

... operational duties of the Store Manager. They also help hire, train, and develop staff while cultivating a culture that reflects the core values of New Balance (integrity, teamwork, and total ...

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive ... operational maturity. MAJOR ACCOUNTABILITIES: * Lead the endtoend delivery of multiple ...

Senior Project Manager

Boston, MA · On-site

$100K - $129K/yr

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive ... operational maturity. MAJOR ACCOUNTABILITIES: * Lead the end-to-end delivery of multiple cross ...

Retail Store Manager

Round Rock, TX · On-site

$56K - $70K/yr

JOB MISSION Retail Store Managers are in charge of the staff, operation, and presentation of their New Balance store. They inspire their team and set the tone, consistently demonstrating our core ...

General Manager, Running

Boston, MA · On-site

$199K - $258K/yr

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive ... It's about defining what running means at scale for New Balance, not just managing a segment of the ...

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New Balance Jobs Information

What is it like to work at New Balance?

New Balance is known for its collaborative and innovative work environment, prioritizing employee engagement and community involvement. The company's flat organizational structure allows for open communication and cross-functional teamwork, with a focus on product development, manufacturing, and customer satisfaction. Working at New Balance may appeal to candidates who value a dynamic and entrepreneurial spirit, with opportunities to contribute to the company's mission of delivering high-quality athletic footwear and apparel to athletes worldwide.

Do workers at New Balance get paid breaks?

Sometimes. Only some people get paid breaks.
47% of people say they don’t get paid breaks.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.

Does New Balance pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
56% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 39 people who took the Breakroom Quiz between May 2025 and May 2026.

At New Balance, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
71% of people say they have to use vacation days when they’re out sick.
Based on data from 24 people who took the Breakroom Quiz between May 2025 and April 2026.

Do part-time workers get paid time off at New Balance?

Only some people who work part-time get paid time off.
50% of people who work part-time say they don’t get paid time off
Based on data from 10 people who took the Breakroom Quiz between May 2025 and April 2026.

Is the health insurance from New Balance affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 19 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get paid time off at New Balance?

Most people get paid time off work.
71% of people say they get paid time off.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and April 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 50% of people with changing schedules find out their shifts one week or less ahead of time.
  • 20% of people with changing schedules find out their shifts two weeks ahead of time.
  • 13% of people with changing schedules find out their shifts three weeks ahead of time.
  • 17% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 30 people who took the Breakroom Quiz between March 2025 and March 2026.

Do workers at New Balance worry about hours?

Most people don’t worry about getting enough hours.
68% of people report they don’t worry about getting enough hours.
Based on data from 37 people who took the Breakroom Quiz between March 2025 and March 2026.

Do New Balance workers get to choose the shifts they work?

Most people get to choose which shifts they work.
80% report that they have enough control over which shifts they work.
Based on data from 35 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it for New Balance workers to change shifts?

Some people find it hard to change shifts.
34% of people report that it’s hard to change shifts if they need to.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to get time off at New Balance?

Some people find it hard to get time off.
37% of people report it’s hard to get time off.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and May 2026.

Do New Balance managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
94% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 34 people who took the Breakroom Quiz between March 2025 and March 2026.

Do jobs at New Balance spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 37 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to take sick days at New Balance?

Some people find it hard to take sick days.
36% of people report that it’s hard to take time off if they are sick.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and April 2026.

Is a New Balance job good for students?

Most students say this is a good place to work if you’re studying.
88% of students report this is a good place to work if you’re studying.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and May 2026.

Is working at New Balance good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
40% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at New Balance feel treated with respect by their managers?

Most people feel treated with respect by their managers.
86% of people say they’re treated with respect by their managers.
Based on data from 37 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at New Balance get to take their breaks without interruption?

Most people get breaks without interruption.
87% of people report that they get to take their breaks without interruption.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and May 2026.

Is it stressful to work at New Balance?

Some people feel stressed out here.
50% of people say they often feel stressed out at work.
Based on data from 40 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at New Balance enjoy their jobs?

Most people enjoy their job.
76% of people report they enjoy their job.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at New Balance recommend working with their team?

Only some people recommend working with their team.
41% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 41 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at New Balance?

Most people got enough training when they started.
83% of people report they got enough training when they started working here.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at New Balance?

Only some people are given support to advance their career here.
In the last year, 40% of people report not being given support to advance their career here.
Based on data from 40 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think New Balance’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
65% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 37 people who took the Breakroom Quiz between May 2025 and April 2026.

Do workers feel well informed about how New Balance is doing?

Most people feel well informed about how the company is doing.
73% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 41 people who took the Breakroom Quiz between April 2025 and April 2026.
Infographic showing various Operations Manager job openings at New Balance in the United States as of June 2026, with employment types broken down into 30% Full Time, and 70% Part Time. Highlights an 100% Physical job distribution.
Credit Operations Associate

Credit Operations Associate

New Balance

Boston, MA • On-site

$70K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago


New Balance rating

6.8

Company rating: 6.8 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

20th of 102 rated fashion retailers


Job description

Who We Are:
Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.
JOB MISSION:
This role will deliver dependable administrative and operational support to credit and finance teams, manage customer accounts and credit documentation with integrity and accuracy. Through collaboration, efficiency, and a commitment to compliance, to ensure seamless credit operations in a dynamic wholesale environment-always prioritizing customer satisfaction and trust.
MAJOR ACCOUNTABILITIES:
Sundry Invoice Processing
  • Coop Advertising, monthly allowances
  • Process post invoice adjustments

Payment Processing
  • Post payments accurately to customer accounts.
  • Monitor incoming payments and ensure proper application.

Account Reconciliation
  • Post Audit customer accounts requiring invoice and payment offsets
  • Compile daily, weekly and monthly payment reports for various business units

Reporting
  • Assist with month-end closing and financial reporting.
  • Support audits and provide documentation as needed.

Other ad hoc finance duties as required where the business has requested further analysis.
REQUIREMENTS FOR SUCCESS:
  • 3-5 years of experience in accounts receivable or a related field.
  • Associate's or Bachelor's degree in Business Administration or related field.
  • Problem-Solving: Ability to analyze and reconcile transactions.
  • Attention to Detail: Ensuring accuracy in financial records and compliance with regulations.
  • Time Management: Prioritizing tasks and managing time effectively to meet deadlines.
  • Multitasking: Handling multiple responsibilities simultaneously without compromising quality.
  • Documentation: Keeping detailed records of collections activities and preparing reports.
  • Microsoft D365 F & O or Basic working knowledge of ERP platform
  • Excel: Basic functions along with working knowledge of standard formula, functions a plus.
  • Power BI, Salesforce, Billtrust
  • Ability to work efficiently in a hybrid office environment

Boston, MA 80 Guest Street Only Pay Range: $70,600.00 - $90,500.00 - $110,400.00 Annual (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.)
Regular Associate Benefits
Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword - it's part of our culture.
Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.
Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.
Flexible Work Schedule
For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our North American hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while maintaining flexibility for associates. New Balance Associates currently work in office three days per week (Tuesday, Wednesday, and Thursday). Our offices are fully open, and amenities are available across our North American office locations. To continue our focus on hybrid work we have introduced "Work from Anywhere" (WFA) for four weeks per calendar year. This model will help us enhance our culture while continuing to maintain elements of flexibility.
Equal Opportunity Employer
New Balance provides equal opportunities for all current and prospective associates to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran, or any other protected status.

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