Job Summary:
NETSCOUT is an innovative company focused on protecting the connected world from cyberattacks. The Security Sales Engineer will support the Enterprise Sales team by providing pre-sales technical support, developing strategies to win business, and ensuring the best technical solutions for clients.
Responsibilities:
• The Security Sales Engineer must be able to work closely with the Account Manager(s) and Regional Director to develop business and technical strategies that can help ensure the best chance to win business.
• Investigate the prospect’s needs and assist in developing a strategy to win business
• Assist the Sales Teams in making tactical decisions regarding the sale.
• Identify compelling events or specific business problems and offer attractive solutions to the client.
• Provide specialized technical support to the prospect/customer using NETSCOUT’s ‘best practices’ techniques along with other available resources provided to the Sales Engineering group.
• Account responsibility for all lead technical activities. This includes building relationships across customer's IT silos to document their infrastructure and understand their challenges and seek out potential projects.
• The Sales Engineer will directly assist Sales teams in achieving financial targets via the sales process and assisting sales in accurately assessing and forecasting opportunities.
• Must be able to create and deliver PoCs, manage competitive Bakeoffs, prepare for and run initial and subsequent onsite presentations or host remote presentations using WebEx or Meeting Place, ability to perform canned or live product demonstrations of system capabilities and benefits for customer meeting, show ability to lead whiteboard discussions, etc., to best present NETSCOUT solutions in the best possible light for customers, resellers, integrators, etc.
• Work with users on a regular basis, explore scenarios in which the system is being used and discover new upsell opportunities by understanding the user’s needs.
• Adapt to new situations and opportunities that may include multiple Integrators on a common customer network.
• Travel required within the assigned territory and within the Region estimated at 40 - 50% within the territory.
Qualifications:
Required:
• Bachelor’s Degree or equivalent work experience
• Minimum 10 years’ experience in IT and/or 7 plus years as a Pre-Sales Engineer, Network Security Engineer, or in a pre-sales technical support role
• Minimum 5 year’s experience selling DDOS, NDR or Network Security products to Enterprise Customers
• This person must have experience and demonstrated working with customers to understand their technical challenges and requirements and to have effectively proposed desired solutions
• Proven pre-sales record of success and achievement for themselves and their team
• Strong Networking and Application background desired along with a working knowledge of Linux/Windows operating systems
• The individual must also possess technical skills that relate to these areas: Cisco routing, switching, gateways and applications(must), TCP/IP, SNMP, Netflow, VoIP, Various topologies, LAN, WAN (MPLS, Frame, ATM), Trend analysis concepts, Security concepts, Network infrastructure concepts, Network General (Sniffer) knowledge, Network performance management, Fault/Alert management concepts, Operating systems (Linux, NT)
• Must have attended formal sales training that teaches pre sales techniques. Examples of training courses include but are not limited to Sandler, Siebel or Afterburner
• Exceptional verbal and written communication skills
• Organization, time management skills and multi-tasking skills
• Self-motivated and constantly looking for ways to improve both product and process
• Travel required within the assigned territory and within the Region estimated at 40 - 50% within the territory
Preferred:
• MBA preferred
• Formal presentation training
• HP/OV, IBM Tivoli, EMC SMARTS, ArcSight a plus
• nGenius product experience is an advantage
• Certification CCNA, CCNP, CCIE a plus
• Experience in having conducted or participated in security audits a plus
Company:
We provide the data that drives observability, fortifies cybersecurity, and keeps the world's most essential organizations resilient against disruptions of any kind. Founded in 1984, the company is headquartered in Westford, MA, US, , with a team of 1001-5000 employees. The company is currently Late Stage.
