61 Netjets Customer Service Representative Jobs Hiring Near You

Job Summary:
NetJets is the global private aviation leader providing exceptional travel experiences. They are seeking a Network Engineer to oversee the installation, maintenance, and support of network communications, ensuring reliability, performance, and security objectives are met.
Responsibilities:
• Coordinate change planning and formal change control processes to systems in order to eliminate customer impact, ensure availability SLAs are met, and effectively communicate solutions to coworkers and end users.
• Configure, implement, and troubleshoot a variety of hardware and software products, including firewalls, routers, switches, wireless LAN controllers/access points, and load balancers, as well as associated cloud networking constructs.
• Proactively manage the service availability and security posture of network systems to support an average of 99.999% uptime.
• Perform ongoing review and maintenance of enterprise router and switch infrastructure, including hybrid connectivity paths involving AWS Transit Gateway, SD‑WAN, and Cloud WAN.
• Participate in project planning, implementation, and technical documentation, ensuring network diagrams, standards, and operational runbooks are accurate and up to date.
• Assist in the management of related data, server, and security systems as dictated by the environment, including coordination with cloud and security teams on firewall policy and segmentation.
• Provide second and third‑level operational support, including participation in 24x7x365 on‑call rotation and after‑hours troubleshooting as required.
• Perform advanced monitoring, analysis, and reporting related to network performance, availability, and security.
• Develop and contribute to tactical and strategic network standards, guidelines, and policies based on growth trends, metrics, and business requirements.
• Coordinate data network services, technical activities, and maintenance windows with internal teams and external service providers.
• Support secure network operations, including segmentation, access control, and traffic inspection across on‑premises and cloud environments.
• Assist with automation and Infrastructure‑as‑Code efforts under guidance, contributing to repeatable and auditable network operations.
• Adhere to time tracking, metrics tracking, and operational reporting requirements.
Qualifications:
Required:
• Bachelor's in Computer Engineering or Information Technology
• CCNA
• 2-4 years of experience
• 2+ years of solid experience with enterprise networking platforms, including Cisco routers and switches, firewalls, WLAN, and load balancers.
• Strong hands-on routing knowledge across enterprise and WAN technologies, including: BGP, OSPF, EIGRP, MPLS, DNS, DHCP, NAT, VLANs and ACLs, IPsec and GRE concepts
• Hands-on experience supporting WAN and SD-WAN operations, including secure transport, branch-to-hub connectivity, and enterprise edge routing.
• Familiarity with hybrid networking architectures integrating on-premises environments with AWS, including Transit Gateway based hub-and-spoke designs and Cloud WAN concepts such as centralized routing, segmentation, and firewall insertion.
• Familiarity with AWS cloud networking fundamentals, including traffic flow, routing intent, and network segmentation.
• Exposure to cloud firewall services, traffic inspection, and security policy enforcement across hybrid and cloud-native networks.
• Good familiarity with Zero Trust / SSE connectivity concepts and secure access principles.
• Knowledge of electronic data transmission principles, LAN/WAN design, routing fundamentals, business applications, and troubleshooting techniques.
• Knowledge of standard cabling technologies and practices, including UTP (Category 5e/6) and fiber optics (single-mode and multi-mode).
• Comfortable implementing automation or scripting, with practical experience applying Infrastructure as Code, maintaining version-controlled configurations, and building repeatable operational workflows.
• Experience with network monitoring and observability tools used for performance analysis, alerting, and troubleshooting (e.g., SolarWinds, packet analysis tools).
• Experience with change, incident, and problem management workflows, including use of ServiceNow or similar platforms.
• Experience with network documentation tools such as Visio or Lucid.
• Proficiency with Microsoft Windows Server platforms (2003/2008 or higher).
Preferred:
• Experience with IP telephony is a plus, but not required.
Company:
NetJets is the worldwide leader in private aviation and provides the safest and most secure private aviation solutions. It is a sub-organization of Berkshire Hathaway. Founded in 1964, the company is headquartered in Columbus, USA, with a team of 5001-10000 employees. The company is currently Late Stage.