NetJets
NetJets

61 Netjets Customer Service Representative Jobs Hiring Near You

Service Representative I (NJUS)

Englewood, CO · On-site

$15.75 - $21.50/hr

Join the NetJets Team NetJets, the global private aviation leader for more than 60 years, provides ... The Service Representative I ensure seamless customer service by proactively collaborating with the ...

Customer Service Representative (CSR)

Plymouth, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Middlebury, VT · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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NetJets Jobs Information

Do workers at NetJets get paid breaks?

Yes. Most people get paid breaks.
90% of people say they get paid breaks.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and February 2026.

Does NetJets pay people when they’re sick?

Yes. Most people get paid when they’re sick.
89% of people say they would get paid if they were sick but scheduled to work.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and February 2026.

Is the health insurance from NetJets affordable enough for their workers?

Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 13 people who took the Breakroom Quiz between March 2025 and February 2026.

Do NetJets workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
36% report that they don’t have enough control over which shifts they work.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and July 2025.

How easy is it to get time off at NetJets?

Most people find it easy to get time off.
67% of people report it’s easy to get time off.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and February 2026.

Do NetJets managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and July 2025.

Do jobs at NetJets spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
8% of people report that their job takes up time that they don’t get paid for.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and July 2025.

How easy is it to take sick days at NetJets?

Most people find it easy to take sick days.
90% of people report that it’s easy to take time off if they are sick.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and February 2026.

Do people at NetJets feel treated with respect by their managers?

Most people feel treated with respect by their managers.
74% of people say they’re treated with respect by their managers.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people at NetJets get to take their breaks without interruption?

Most people get breaks without interruption.
75% of people report that they get to take their breaks without interruption.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and February 2026.

Is it stressful to work at NetJets?

Most people feel stressed out here.
81% of people say they often feel stressed out at work.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and February 2026.

Do people at NetJets enjoy their jobs?

Most people enjoy their job.
89% of people report they enjoy their job.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and February 2026.

Do people at NetJets recommend working with their team?

Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and February 2026.

Do people get enough training when they start at NetJets?

Most people got enough training when they started.
73% of people report they got enough training when they started working here.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and February 2026.

Do people get support to advance at NetJets?

Only some people are given support to advance their career here.
In the last year, 42% of people report not being given support to advance their career here.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people think NetJets’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and February 2026.

Do workers feel well informed about how NetJets is doing?

Most people feel well informed about how the company is doing.
84% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and February 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular categories at Netjets?
Infographic showing various Customer Service Representative job openings at Netjets in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Service Executive (NJUS)

Service Executive (NJUS)

NetJets

Columbus, OH

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago


NetJets rating

7.8

Company rating: 7.8 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

12th of 52 rated aviation services


Job description

Service Executive (NJUS)

Company: NetJets Aviation, Inc. Area of Interest: Customer Experience Location: Columbus, OH, US

Purpose of Position: At NetJets, we are dedicated to enhancing the lives of each Owner - our clients - one exceptional travel experience at a time. The Service Executive is a self-driven team member who adds value to the client experience by developing and maintaining relationships with existing high net worth clients, proactively monitoring the overall service health of a specific set of accounts and driving proactive service solutions. This role is responsible for delivering on incremental improvement for the overall travel experience by conducting service-related business reviews, fielding escalated situations successfully and managing high impact service follow-up. Through the use of industry-leading resources and working cross functionally with our world-class Operations and Sales teams, Service Executives are instrumental in delivering the exceptional service experience for our clients.

Tasks and Responsibilities:

  • Develop client relationships and partner with Owner Services team to deliver improved travel experiences for clients.
  • While Account Managers handle day-to-day travel needs, the Service Executive will manage high priority flights with Operations partners to proactively mitigate potential issues.
  • Utilize industry-leading tools and operational influence to track and improve overall travel experience to ensure experience KPI's are met.
  • Facilitate Owner Services team's ability to know our clients by maintaining accurate client information and establishing information sharing cadence with Account Managers.
  • Enable each department to effectively communicate and service flights in line with client preferences and expectations.
  • Connect flight patterns and known details to Marketing events and partnerships to proactively provide opportunities for clients.
  • Oversee special event coordination for clients via experience management and on-site support.
  • Collaborate with cross-functional teams and act as the service champion in internal and external conversations to drive positive outcomes for both NetJets and the client.
  • Establish an internal network to support company results while remaining current in ongoing training and development, business updates, industry news, and technology enhancements.

Education: Bachelor's in Aviation or Hospitality

Certifications and Licenses: Years of Experience 4-6 years of experience

Core Competencies:

  • Service-Oriented Curiosity
  • Collaboration
  • Adaptability
  • Strives For Positive Results

Knowledge, Skills, Abilities and Other (KSAOs):

  • Builds Rapport
  • In-Depth Questioning
  • Questions Strategically
  • Verbal Communication
  • Account/Client Management
  • Maintains the Relationship
  • Diagnoses Needs with Questions
  • Navigates Client Challenges
  • Strengthens Client Connections

How NetJets Supports You: NetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost. Employees have access to no cost options including Medical, Dental, and Vision benefits, with access to robust networks of nationwide providers. NetJets offers benefits so you can LIVE WELL —a comprehensive package to support your Mind, Body, and Life. Our comprehensive suite of benefits include: Medical, Dental, and Vision Healthcare Advocacy Employee Assistance Program Flexible Spending Accounts Health Savings Account with annual employer contribution Wellness Programs & Discounts Paid Time Off Parental Leave of Absence Life and Accident Insurance Voluntary benefits (financial protection plans) 401(k) plan, with 67% of every dollar you contribute matched by NetJets Short and Long-Term Disability Legal Plan Identity Theft Protection Plans Pet Insurance Family & Caregiving Support


What NetJets employees say

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