Neighborly
Neighborly

23 Neighborly Operations Manager Jobs Hiring Near You

Marketing Operations Manager Are you looking for a place where you can bring your passion for ... Welcome to Neighborly-the hub of service brands that connects customers to top-notch local experts ...

Welcome to Neighborly-the hub of service brands that connects customers to top-notch local experts ... As a Franchise Success Manager on the Strategic Operations team, a typical day for you will include:

Welcome to Neighborly-the hub of service brands that connects customers to top-notch local experts ... Monitor support requests, service trends, and operational performance to identify opportunities for ...

Sr. Staff Accountant

Irving, TX · On-site

$66K - $82K/yr

Communicate with operations management to ensure transactions are recorded appropriately. Prepare ... Neighborly - USA Shared Services

Welcome to Neighborly-the hub of service brands that connects customers to top-notch local experts ... Manage the company's US and Canada cash and liquidity needs based on business operations, with some ...

Neighborly Treasury Manager Opportunity Are you looking for a place where you can bring your goals ... Manage the company's US and Canada cash and liquidity needs based on business operations, with some ...

Welcome to Neighborly-the hub of service brands that connects customers to top-notch local experts ... The Director, Business Operations at Real Property Management plays a pivotal role in driving the ...

Software Engineer II

Irving, TX · On-site

$93K - $128K/yr

Welcome to Neighborly-the hub of service brands that connects customers to top-notch local experts ... Strong query development through SQL, including CRUD operations, Stored Procedures, and Functions ...

Proven operational experience building experimentation infrastructure. * Experience managing and ... Neighborly Benefits * Financial Benefits: Equity and bonus opportunities Neighborly ® is fully ...

Neighborly is the world's largest home services company, connecting millions of customers to top ... operations, material specs, assembly, and custom fabrication capabilities. * Partner directly with ...

Neighborly is the world's largest home services company, connecting millions of customers to top ... operations, material specs, assembly, and custom fabrication capabilities. * Partner directly with ...

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Neighborly Jobs Information

What is it like to work at Neighborly?

Neighborly is a company that values a culture of community and collaboration, prioritizing the well-being and growth of its employees and customers alike.

As a home services company, Neighborly operates through a network of franchisees and employees working together to provide a range of services, including home repairs, maintenance, and improvements, with a focus on customer satisfaction and quality workmanship. The company's mission is to help people take care of their homes and communities, and its employees work in a fast-paced, dynamic environment with opportunities for professional development and advancement.

Working at Neighborly may appeal to individuals who value a sense of community and are passionate about providing excellent customer service, as the company offers a supportive team environment and opportunities for growth and development in a rapidly evolving industry.

What makes Neighborly an attractive place to work?

Neighborly is a leading home services company that operates a network of local, trusted brands, providing a wide range of home maintenance and repair services to homeowners across the United States and Canada. The company's workplace culture values innovation, collaboration, and a commitment to customer satisfaction, with a focus on creating a supportive and inclusive environment for its employees. By joining Neighborly, individuals can contribute to the company's mission of helping homeowners achieve peace of mind and enjoy a better quality of life, while also having opportunities for professional growth and development within a dynamic and rapidly expanding organization.
Infographic showing various Operations Manager job openings at Neighborly in the United States as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 100% Physical job distribution.

Marketing Operations Manager

Neighborly

Irving, TX • On-site

Full-time

Posted 5 days ago


Job description

Marketing Operations Manager
Are you looking for a place where you can bring your passion for helping shape and execute the marketing automation vision across Neighborly brands, driving customer engagement, lifecycle marketing performance, and business growth through data-driven strategy and continuous optimization?
Welcome to Neighborly-the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your ambition to the table as we unlock new doors together, taking your career to the next level.
Bring your experience and be empowered to innovate.
As a Marketing Operations Manager on the Marketing team, a typical day for you will include:
  • Manage, coach, and support a technical marketing operations team, overseeing workload prioritization, capacity planning, performance management, skill development, and day-to-day issue resolution.
  • Ensure accurate and timely delivery of email and SMS campaigns, including intake, audience segmentation, personalization, testing, QA, deployment, monitoring, and launch readiness.
  • Establish and improve campaign build standards, QA processes, documentation, automation, reusable templates, scalable frameworks, and operational best practices to enhance efficiency and quality.
  • Collaborate with Data, Product, Analytics, Engineering, MarTech, Creative, Legal, and external vendors to align business requirements, validate data and technical dependencies, and mitigate launch risks.
  • Maintain adherence to email and SMS regulations, consent management requirements, deliverability best practices, data governance standards, and internal review processes while minimizing defects and rework.
  • Serve as the primary escalation point for technical and operational issues, driving root-cause resolution, performance optimization, testing initiatives, and ongoing improvements in team capabilities and campaign execution.

Bring your skills and be inspired to achieve success.
(Required qualifications)
  • Experience:
    • 5+ years of experience in marketing automation, CRM, lifecycle marketing, email/SMS operations, campaign production, technical marketing operations, or a related digital marketing role.
    • Hands-on experience building, QA'ing, deploying, or troubleshooting campaigns in marketing automation platforms such as Braze, Salesforce Marketing Cloud, Iterable, Responsys, Eloqua, HubSpot, Broadly, or similar systems.
    • Strong working knowledge of email and SMS campaign execution, including campaign setup, segmentation, personalization, dynamic content, triggered journeys, audience logic, suppression rules, subscription groups, link tracking, rendering QA, and deployment readiness.
    • Technical fluency with HTML, CSS, Liquid or similar scripting logic, dynamic content, personalization rules, reusable templates, QA tools, and email rendering best practices.
    • Working knowledge of customer data structures, CRM/CDP environments, APIs, webhooks, event triggers, data feeds, consent fields, suppression logic, preference management, and marketing data workflows.
    • Proven ability to troubleshoot technical campaign issues, evaluate root causes, partner with data and technology teams, document decisions, and communicate risks clearly to technical and non-technical stakeholders.
    • Experience managing campaign throughput, SLAs, production calendars, QA cycles, launch readiness, capacity planning, and competing priorities in a fast-paced environment.
    • Strong understanding of email and SMS compliance and deliverability considerations, including CAN-SPAM, TCPA, CCPA, unsubscribe requirements, consent management, opt-out processing, list hygiene, and sender reputation.
    • Ability to translate business requirements into technical campaign requirements, identify missing inputs, clarify logic, document dependencies, and help the team move toward scalable execution.
  • Skills:.
    • Ability to communicate effectively, both verbally and in writing, across cross-functional teams.
    • Ability to manage multiple priorities and meet deadlines in a fast-paced environment
    • Detail-oriented with a high level of accuracy
    • Ability to demonstrate problem-solving and critical thinking skills
    • Ability to work independently and as part of a team
  • Education:
    • Bachelor's degree in Marketing, Business, Information Systems, Computer Science, Communications, or a related field preferred; equivalent hands-on experience will be considered.
  • Schedule / in-office requirements:
    • Hybrid working model; Monday-Wednesday in office, Thursday/Friday from home.
    • Our office locations are:
      • 500 E John Carpenter Fwy, Irving, TX
      • 1010 N University Parks Drive, Waco, TX

Bring your goals and be enabled to reach them.
  • Competitive Pay: Commensurate with experience
  • Schedule: Full-time, Monday - Friday, 8 AM - 5 PM local time zone
  • Benefits: Check out our benefits offerings here: Neighborly Benefits
  • Financial Benefits: Equity and bonus opportunities

Neighborly® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic self.
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Brand:
Neighborly - USA Shared Services