Neighborly
Neighborly

16 Neighborly Operations Manager Jobs Hiring Near You

Welcome to Neighborly-the hub of service brands that connects customers to top-notch local experts ... As a Franchise Success Manager on the Strategic Operations team, a typical day for you will include:

Sr. Staff Accountant

Irving, TX · On-site

$66K - $82K/yr

Communicate with operations management to ensure transactions are recorded appropriately. Prepare ... Neighborly - USA Shared Services

Welcome to Neighborly-the hub of service brands that connects customers to top-notch local experts ... Manage the company's US and Canada cash and liquidity needs based on business operations, with some ...

Treasury Manager

Irving, TX · On-site

$110 - $170/hr

Welcome to Neighborly--the hub of service brands that connects customers to top-notch local experts ... Manage the company's US and Canada cash and liquidity needs based on business operations, with some ...

New

Welcome to Neighborly-the hub of service brands that connects customers to top-notch local experts ... The Director, Business Operations at Real Property Management plays a pivotal role in driving the ...

Software Engineer II

Irving, TX · On-site

$93K - $128K/yr

Welcome to Neighborly-the hub of service brands that connects customers to top-notch local experts ... Strong query development through SQL, including CRUD operations, Stored Procedures, and Functions ...

Vendor Account Specialist

Waco, TX · On-site

$16.75 - $23/hr

Welcome to Neighborly-the hub of service brands that connects customers to top-notch local experts ... Responsible for data entry and data management. Accuracy and attention to detail of the information ...

Welcome to Neighborly-the hub of service brands that connects customers to top-notch local experts ... Provide administrative and operational support to the franchise audit team, including communication ...

Oversee daily restaurant operations to ensure smooth and efficient service * Lead, motivate, and ... Neighborly is the elevated neighborhood spot you've been looking for. Slide into a rich, tufted ...

Proven operational experience building experimentation infrastructure. * Experience managing and ... Neighborly Benefits * Financial Benefits: Equity and bonus opportunities Neighborly ® is fully ...

Proven operational experience building experimentation infrastructure. * Experience managing and ... Neighborly Benefits * Financial Benefits: Equity and bonus opportunities Neighborly is fully ...

Data & Reporting Manager

New Gloucester, ME · On-site

$120K/yr

Partner with leaders across sales, operations, customer experience, field services, and other ... Neighborly is fully committed to Equal Employment Opportunity and to attracting, retaining ...

Neighborly Jobs Information

What is it like to work at Neighborly?

Neighborly is a company that values a culture of community and collaboration, prioritizing the well-being and growth of its employees and customers alike.

As a home services company, Neighborly operates through a network of franchisees and employees working together to provide a range of services, including home repairs, maintenance, and improvements, with a focus on customer satisfaction and quality workmanship. The company's mission is to help people take care of their homes and communities, and its employees work in a fast-paced, dynamic environment with opportunities for professional development and advancement.

Working at Neighborly may appeal to individuals who value a sense of community and are passionate about providing excellent customer service, as the company offers a supportive team environment and opportunities for growth and development in a rapidly evolving industry.

What makes Neighborly an attractive place to work?

Neighborly is a leading home services company that operates a network of local, trusted brands, providing a wide range of home maintenance and repair services to homeowners across the United States and Canada. The company's workplace culture values innovation, collaboration, and a commitment to customer satisfaction, with a focus on creating a supportive and inclusive environment for its employees. By joining Neighborly, individuals can contribute to the company's mission of helping homeowners achieve peace of mind and enjoy a better quality of life, while also having opportunities for professional growth and development within a dynamic and rapidly expanding organization.
What are the most popular categories at Neighborly?
Infographic showing various Operations Manager job openings at Neighborly in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Franchise Success Manager

Neighborly

Irving, TX • On-site

Full-time

Posted 14 days ago


Job description

Are you looking for a place where you can bring your experience and make an impact?
Welcome to Neighborly-the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your ambition to the table as we unlock new doors together, taking your career to the next level.
Bring your experience and be empowered to innovate.
As a Franchise Success Manager on the Strategic Operations team, a typical day for you will include:
  • Serve as the enterprise owner of the new owner onboarding system, creating and evolving a standardized approach that drives consistency, efficiency, and franchise owner success across all Neighborly brands.
  • Design, implement, and continuously enhance Neighborly's new owner onboarding system, establishing a scalable, enterprise-wide framework that can be leveraged across all brands.
  • Evaluate brand-specific onboarding processes that identify opportunities to standardize best practices while preserving necessary operational nuances.
  • Establish and document onboarding standards, communication cadences, milestones, and success measures that drive consistency across the franchise network.
  • Ensure a seamless and coordinate onboarding experience through cross-functional collaboration and stakeholder engagement.
  • Serve as a trusted advisor and strategic thought partner to Brand Presidents and franchise leadership teams.
  • Partner with brand stakeholders to develop, refine, and implement a standardized onboarding framework that balances enterprise consistency with brand-specific requirements.
  • Lead cross-functional initiatives that improve franchise owner effectiveness while creating greater consistency and efficiency in communications, processes, and onboarding experiences across brands.
  • Build alignment among Operations, Marketing, Technology, Training, and Support teams to ensure a cohesive and scalable onboarding model.
  • Facilitate executive-level discussions regarding onboarding strategy, performance, risks and opportunities for continuous improvement.
  • Define, track and report on key onboarding and franchise performance metrics.
  • Develop dashboards and executive reporting that provide visilbity into onboarding effectiveness, franchisee ramp-up progress, and business outcomes.

Bring your skills and be inspired to achieve success.
(Required qualifications)
  • Experience: 5+ years of experience in program management, franchise operations, business operations, onboarding, consulting, or related field.
  • Skills:
    • Demonstrated success leading cross functional initiatives and influencing stakeholders across multiple business functions.
    • Experience developing and monitoring KPIs, scorecards, dashboards, and executive level reporting.
    • Proven ability to analyze business performance data and translate insights into operational improvements.
    • Experience supporting franchise sytems, multi-unti operations, or customer onboarding programs preferred.
    • Experience partnering directly with senior leaders and executives to drive strategic initiatives.
    • Project management certification or demonstrated program management expertise preferred.
  • Education: Bachelor's degree in Business, Training & Development, Organizational Development, or related field preferred
  • Schedule / in-office requirements:
    • Hybrid working model; Monday-Wednesday in office, Thursday/Friday teleworking.
    • Our office locations is: 500 E John Carpenter Fwy, Irving, TX

Bring your goals and be enabled to reach them.
  • Competitive Pay: Commensurate with experience
  • Schedule: Full-time, Monday - Friday, 8 AM - 5 PM local time zone
  • Benefits: Check out our benefits offerings here: Neighborly Benefits
  • Financial Benefits: Equity and bonus opportunities

Neighborly® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic self.
Not the right opportunity for you?
Share this job with a friend and follow us on LinkedIn for future opportunity updates.
Brand:
Neighborly - USA Shared Services