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Multi-Color
Multi-Color

60 Multi-Color Customer Service Manager Jobs Hiring Near You

Multi-Color Corporation

Account Manager

Asheville, NC · On-site

This position defines long-term organizational strategic goals, builds key customer relationships ... Multi-Color is committed to providing equal employment opportunities and prohibits discrimination ...

Multi-Color Corporation

Finishing Part-Time

Algoma, WI · On-site

$15.50 - $20/hr

Part time seasonal summer help in Finishing For over a century, Multi-Color Corporation (MCC) has ... MCC combines global reach with the personalized touch of local service through our network of ...

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Multi-Color Jobs Information

What is it like to work at Multi-Color?

Multi-Color is a global leader in the design, production, and packaging of labels and related products, with a culture that emphasizes innovation, collaboration, and customer satisfaction.

The company operates with a decentralized structure, allowing its regional teams to make decisions and drive growth in their respective markets, while maintaining a strong focus on quality and sustainability. Its facilities are equipped with state-of-the-art technology and adhere to strict safety and environmental standards.

Working at Multi-Color may appeal to candidates who value a dynamic and entrepreneurial work environment, with opportunities to contribute to the company's growth and development, and to work on projects that have a direct impact on the packaging industry.
What other companies are hiring for Customer Service Manager jobs?
Customer Service Representative

Customer Service Representative

Multi-Color Corporation

Algoma, WI • On-site

$17 - $23.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 11 days ago

Job description

Join MCC: A Career with an Industry Leader

As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a century of printing experience, MCC is focused on the future by developing consumer-driven innovations and sustainable packaging solutions. Working for our team, you can truly make a difference.

Help deliver the world ? class service MCC is known for.

Our Customer Service team plays a critical role in supporting our customers, coordinating their orders, and ensuring they receive the information they need quickly, accurately, and professionally. You'll work closely with multiple departments, develop deep product and customer knowledge, and help keep our operations running smoothly.

If you enjoy solving problems, staying organized, and creating positive experiences for others, this is an opportunity to build a strong career in a growing, high ? tech manufacturing environment.

Why You'll Love Working at MCC

Competitive pay

Full benefits package: medical, dental, vision, disability, life insurance, and 401(k)

Paid holidays including New Year's, Memorial Day, July 4th, Labor Day, Thanksgiving, the day after Thanksgiving, Christmas Eve, Christmas Day, and two floating holidays

Growth opportunities within Customer Service, Quality, Operations, or Account Management

A team culture built on collaboration, support, and continuous improvement

What You'll Do

Deliver Outstanding Customer Service

Serve as the primary point of contact for assigned customers, ensuring they receive accurate, timely information about their purchase orders and shipments.

Manage each order from entry through shipment, partnering closely with internal teams to ensure everything moves through the process smoothly.

Investigate customer needs and look beyond the immediate question to understand the bigger picture and provide the best possible solution.

Communicate proactivelyproviding updates, resolving issues quickly, and helping customers anticipate next steps.

Develop a strong understanding of MCC's products, manufacturing processes, systems, and service model.

Support Collaboration Across the Plant

Work closely with Operations, Planning, Quality, Sales, and other teams to keep orders on track and customers informed.

Contribute to a positive team environment and assist teammates as needed to meet plant goals.

Recognize differing perspectives and adapt your communication and approach to support productive teamwork.

Key Performance Expectations

Accuracy: Correct and complete entry of orders and releases.

Volume: Efficient processing of order volumes within expected timelines.

Timeliness: Prompt execution of all order and release activities to ensure customer expectations are met.

Multi-Color Corporation (MCC) has crafted premium labels for the world's most iconic and recognizable brands. Our labels elevate emotional connections with consumers and help brands stand out in competitive markets. Honoring our rich history as a market leader, we focus on the future by developing sustainable packaging solutions and consumer-driven innovations.

MCC combines global reach with the personalized touch of local service through our network of facilities across 25+ countries. More than 12,000 teammates come together to make our industry-leading work possible and bring our True Colors to life. Join us at MCC, where every product is Labeled with Care.

Multi-Color is committed to providing equal employment opportunities and prohibits discrimination based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

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