Store Staff
Bellingham, WA · On-site
$19.13/hr
Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay * Interested in building a career with Mud Bay Benefits: * Employee Assistance Plan (EAP ...
27 Mud Bay Customer Service Representative Jobs Hiring Near You
Store Staff
Bellingham, WA · On-site
$19.13/hr
Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay * Interested in building a career with Mud Bay Benefits: * Employee Assistance Plan (EAP ...
Store Staff
Burlington, WA · On-site
$19.13 - $22/hr
Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay * Interested in building a career with Mud Bay Benefits: * Employee Assistance Plan (EAP ...
Store Staff
Burlington, WA · On-site
$19.13 - $22/hr
Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay * Interested in building a career with Mud Bay Benefits: * Employee Assistance Plan (EAP ...
Store Staff
Seattle, WA · On-site
$21.30/hr
Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay * Interested in building a career with Mud Bay Benefits: * Employee Assistance Plan (EAP ...
Store Staff
Seattle, WA · On-site
$21.30/hr
Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay * Interested in building a career with Mud Bay Benefits: * Employee Assistance Plan (EAP ...
Store Staff
$19.13/hr
Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay * Interested in building a career with Mud Bay Benefits: * Employee Assistance Plan (EAP ...
New
Store Staff
$19.13/hr
Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay * Interested in building a career with Mud Bay Benefits: * Employee Assistance Plan (EAP ...
New
Store Staff
$18.63/hr
Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay * Interested in building a career with Mud Bay Benefits: * Employee Assistance Plan (EAP ...
New
Store Staff
$18.63/hr
Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay * Interested in building a career with Mud Bay Benefits: * Employee Assistance Plan (EAP ...
New
Store Lead
Seattle, WA · On-site
$23.43/hr
Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay * Interested in building a career with Mud Bay Benefits: * Health benefits, including ...
Store Lead
Seattle, WA · On-site
$23.43/hr
Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay * Interested in building a career with Mud Bay Benefits: * Health benefits, including ...
Store Staff
Portland, OR · On-site
$21.32/hr
Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay * Interested in building a career with Mud Bay Benefits: * Employee Assistance Plan (EAP ...
Store Staff
Portland, OR · On-site
$21.32/hr
Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay * Interested in building a career with Mud Bay Benefits: * Employee Assistance Plan (EAP ...
Warehouse Assistant I
Lacey, WA · On-site
$20/hr
The Warehouse Team helps Mud Bay put our mission into action by making sure the products stocked in ... service animal), military, uniform servicemember, or veteran status (including status as an ...
Warehouse Assistant I
Lacey, WA · On-site
$20/hr
The Warehouse Team helps Mud Bay put our mission into action by making sure the products stocked in ... service animal), military, uniform servicemember, or veteran status (including status as an ...
Store Staff
Bellingham, WA · On-site
$19.13/hr
Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay * Interested in building a career with Mud Bay Benefits: * Employee Assistance Plan (EAP ...
Store Staff
Bellingham, WA · On-site
$19.13/hr
Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay * Interested in building a career with Mud Bay Benefits: * Employee Assistance Plan (EAP ...
Store Staff
$18.63/hr
Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay * Interested in building a career with Mud Bay Benefits: * Employee Assistance Plan (EAP ...
Store Staff
$18.63/hr
Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay * Interested in building a career with Mud Bay Benefits: * Employee Assistance Plan (EAP ...
Store Staff
Tacoma, WA · On-site
$18.63/hr
Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay * Interested in building a career with Mud Bay Benefits: * Employee Assistance Plan (EAP ...
Store Staff
Tacoma, WA · On-site
$18.63/hr
Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay * Interested in building a career with Mud Bay Benefits: * Employee Assistance Plan (EAP ...
Store Staff
Bellingham, WA · On-site
$19.13 - $22/hr
Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay * Interested in building a career with Mud Bay Benefits: * Employee Assistance Plan (EAP ...
Store Staff
Bellingham, WA · On-site
$19.13 - $22/hr
Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay * Interested in building a career with Mud Bay Benefits: * Employee Assistance Plan (EAP ...
Store Staff
Portland, OR · On-site
$21.32/hr
Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay * Interested in building a career with Mud Bay Benefits: * Employee Assistance Plan (EAP ...
Store Staff
Portland, OR · On-site
$21.32/hr
Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay * Interested in building a career with Mud Bay Benefits: * Employee Assistance Plan (EAP ...
Store Staff
Seattle, WA · On-site
$21.30 - $24.50/hr
Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay * Interested in building a career with Mud Bay Benefits: * Employee Assistance Plan (EAP ...
Store Staff
Seattle, WA · On-site
$21.30 - $24.50/hr
Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay * Interested in building a career with Mud Bay Benefits: * Employee Assistance Plan (EAP ...
Store Staff
Bellingham, WA · On-site
$19.13 - $22/hr
Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay * Interested in building a career with Mud Bay Benefits: * Employee Assistance Plan (EAP ...
Store Staff
Bellingham, WA · On-site
$19.13 - $22/hr
Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay * Interested in building a career with Mud Bay Benefits: * Employee Assistance Plan (EAP ...
Store Staff
$21.30/hr
Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay * Interested in building a career with Mud Bay Benefits: * Employee Assistance Plan (EAP ...
Store Staff
$21.30/hr
Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay * Interested in building a career with Mud Bay Benefits: * Employee Assistance Plan (EAP ...
Store Staff
Olympia, WA · On-site
$17.66/hr
Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay * Interested in building a career with Mud Bay Benefits: * Employee Assistance Plan (EAP ...
Store Staff
Olympia, WA · On-site
$17.66/hr
Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay * Interested in building a career with Mud Bay Benefits: * Employee Assistance Plan (EAP ...
Store Staff
Puyallup, WA · On-site
$18.63/hr
Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay * Interested in building a career with Mud Bay Benefits: * Employee Assistance Plan (EAP ...
Store Staff
Puyallup, WA · On-site
$18.63/hr
Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay * Interested in building a career with Mud Bay Benefits: * Employee Assistance Plan (EAP ...
Store Staff
Gig Harbor, WA · On-site
$18.63/hr
Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay * Interested in building a career with Mud Bay Benefits: * Employee Assistance Plan (EAP ...
Store Staff
Gig Harbor, WA · On-site
$18.63/hr
Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay * Interested in building a career with Mud Bay Benefits: * Employee Assistance Plan (EAP ...
Store Staff
Gig Harbor, WA · On-site
$18.63/hr
Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay * Interested in building a career with Mud Bay Benefits: * Employee Assistance Plan (EAP ...
Store Staff
Gig Harbor, WA · On-site
$18.63/hr
Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay * Interested in building a career with Mud Bay Benefits: * Employee Assistance Plan (EAP ...
Mud Bay Jobs Information
Do workers at Mud Bay get paid breaks?
Yes. Most people get paid breaks.
86% of people say they get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and November 2025.
86% of people say they get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and November 2025.
Does Mud Bay pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
60% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and November 2025.
60% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and November 2025.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and November 2025.
- 0% of people with changing schedules find out their shifts one week or less ahead of time.
- 83% of people with changing schedules find out their shifts two weeks ahead of time.
- 17% of people with changing schedules find out their shifts three weeks ahead of time.
- 0% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and November 2025.
Do workers at Mud Bay worry about hours?
Some people worry about getting enough hours.
67% of people report they worry about getting enough hours.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and November 2025.
67% of people report they worry about getting enough hours.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and November 2025.
Do Mud Bay workers get to choose the shifts they work?
Most people get to choose which shifts they work.
100% report that they have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and November 2025.
100% report that they have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and November 2025.
How easy is it to get time off at Mud Bay?
Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and November 2025.
83% of people report it’s easy to get time off.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and November 2025.
Do Mud Bay managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and November 2025.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and November 2025.
Do jobs at Mud Bay spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and November 2025.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and November 2025.
How easy is it to take sick days at Mud Bay?
Some people find it hard to take sick days.
57% of people report that it’s hard to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and November 2025.
57% of people report that it’s hard to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and November 2025.
Do people at Mud Bay feel treated with respect by their managers?
Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and November 2025.
100% of people say they’re treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and November 2025.
Do people at Mud Bay get to take their breaks without interruption?
Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and November 2025.
100% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and November 2025.
Is it stressful to work at Mud Bay?
Most people don’t feel stressed out here.
71% of people say they don’t feel stressed out at work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and November 2025.
71% of people say they don’t feel stressed out at work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and November 2025.
Do people at Mud Bay enjoy their jobs?
Most people enjoy their job.
100% of people report they enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and November 2025.
100% of people report they enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and November 2025.
Do people at Mud Bay recommend working with their team?
Only some people recommend working with their team.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and November 2025.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and November 2025.
Do people get enough training when they start at Mud Bay?
Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and November 2025.
67% of people report they got enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and November 2025.
Do people get support to advance at Mud Bay?
Most people are given support to advance their career here.
In the last year, 71% of people report being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and November 2025.
In the last year, 71% of people report being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and November 2025.
Do people think Mud Bay’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and November 2025.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and November 2025.
Do workers feel well informed about how Mud Bay is doing?
Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and November 2025.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and November 2025.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Mud Bay?
What are the most popular categories at Mud Bay?
Mud Bay rating
7.4
Based on 7 frontline employees who took The Breakroom Quiz
Job description
Mud Bay’s Store Staff Members are the heart of Mud Bay. They are flexible, friendly, and focused on providing everyone who walks through our doors an outstanding experience.
Competitive base pay: The target starting pay for this position will be at the entry point of the range, at $19.13.
The pay range of $19.13 to $22.00 per hour per hour allows our employees room for growth through annual increases and promotion potential.
When you'd work: This is a part-time position, with a Good Faith Estimate (GFE) of 18 hours per week. Flexible availability is needed Friday/Saturday/Sunday/Monday with availability Thursdays once a month for District meeting coverage. Typical shifts may be: Friday 4:15pm-8:15pm, Saturday 9am-1pm, Sunday 2pm-7:45pm, Monday 9:15am-2pm. Store meetings once a month on a Thursday morning.
Job Description:
- Provides a happy, educational, and fun experience for all who visit our stores
- Thrives in a retail environment and will engage dog and cat owners in conversation, connect with them on a personal level, and help them find solutions to fulfill the needs of their animals
- Contributes to sales growth by providing complete, holistic solutions that promote long-term health for dogs and cats
- Performs transactions at the point of sale accurately and efficiently, including opening and closing registers
- Makes decisions based on good judgment and Mud Bay's Mission and Values
- Enjoys learning and wants to learn continuously about dogs, cats, and small animals
- Contributes to a team that celebrates differences and works together in a fun environment
- Maintains cleanliness, organization and attractiveness of store's sales and support area
- Maintains inventory, including receiving, rotating, restocking, and facing
- Helps their team learn and grow by providing feedback and open communication
- Is comfortable with retail scheduling, including a variety of shifts
- Is able to work in multiple locations in addition to their home store, preferably three
Required Skills:
- Must be 18 years or older
- Ability to lift up to 45 pounds
- Has a high school diploma, GED, or equivalent
- Competent with basic math, comfortable using computers, calculators, and 10-keys
- Has a passion to continuously learn about dogs, cats and small animals
- Instinctively gracious: genuinely enjoys making others feel welcome
- Highly accountable: follows through on commitments
- Has integrity: says and does what she or he believes to be right
- Uses good judgment: makes rational, ethical decisions aimed toward long-term goals and outcomes
- A self-starter, but happy to take direction and learn from others
- A team player: contributes to the happiness and effectiveness of colleagues
- Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay
- Interested in building a career with Mud Bay
Benefits:
- Employee Assistance Plan (EAP)
- 401(k)
- Employee Stock Ownership Plan (ESOP)
- Employee discount
- Access to earned wages (UKG Wallet)
- Paid Time Off (70 hours of PTO accrual based on 2080 hours worked)
- Vetster Telehealth for pets
About Mud Bay
Sourced by ZipRecruiter
Industry
Retail
Company size
501 - 1,000 Employees
Headquarters location
Olympia, WA, US
Year founded
1988