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Midland Credit Management
Midland Credit Management

60 Midland Credit Management Collection Agent Jobs Hiring Near You

Midland Credit Management, Inc.

Receptionist

Troy, MI · On-site

$15 - $19.75/hr

Through our businesses - such as Midland Credit Management and Cabot Credit Management - we help consumers to restore their financial health as we further our Mission of creating pathways to economic ...

Midland Credit Management Inc

Receptionist

Troy, MI · On-site

$14.75 - $19.50/hr

Through our businesses - such as Midland Credit Management and Cabot Credit Management - we help consumers to restore their financial health as we further our Mission of creating pathways to economic ...

Midland Credit Management, Inc.

IT Auditor

San Diego, CA · On-site

$70K - $80K/yr

Through our businesses - such as Midland Credit Management and Cabot Credit Management - we help consumers to restore their financial health as we further our Mission of creating pathways to economic ...

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Midland Credit Management Jobs Information

Do workers at Midland Credit Management get paid breaks?

Yes. Most people get paid breaks.
80% of people say they get paid breaks.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and September 2025.

Does Midland Credit Management pay people when they’re sick?

Yes. Most people get paid when they’re sick.
88% of people say they would get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and September 2025.

Is the health insurance from Midland Credit Management affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 6 people who took the Breakroom Quiz between March 2025 and September 2025.

Do workers at Midland Credit Management worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and July 2025.

Do Midland Credit Management workers get to choose the shifts they work?

Most people get to choose which shifts they work.
67% report that they have enough control over which shifts they work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and July 2025.

How easy is it for Midland Credit Management workers to change shifts?

Most people find it easy to change shifts.
100% of people report that it’s easy to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and July 2025.

How easy is it to get time off at Midland Credit Management?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and September 2025.

Do Midland Credit Management managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and July 2025.

Do jobs at Midland Credit Management spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and July 2025.

How easy is it to take sick days at Midland Credit Management?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and September 2025.

Do people at Midland Credit Management feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and September 2025.

Do people at Midland Credit Management get to take their breaks without interruption?

Most people get breaks without interruption.
90% of people report that they get to take their breaks without interruption.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and September 2025.

Is it stressful to work at Midland Credit Management?

Most people feel stressed out here.
70% of people say they often feel stressed out at work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and September 2025.

Do people at Midland Credit Management enjoy their jobs?

Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and September 2025.

Do people at Midland Credit Management recommend working with their team?

Not many people recommend working with their team.
70% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and September 2025.

Do people get enough training when they start at Midland Credit Management?

Most people got enough training when they started.
90% of people report they got enough training when they started working here.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and September 2025.

Do people get support to advance at Midland Credit Management?

Most people are given support to advance their career here.
In the last year, 71% of people report being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and September 2025.

Do people think Midland Credit Management’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
63% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 8 people who took the Breakroom Quiz between February 2025 and September 2025.

Do workers feel well informed about how Midland Credit Management is doing?

Most people feel well informed about how the company is doing.
78% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and September 2025.
What other companies are hiring for Collection Agent jobs?
What are the most popular jobs at Midland Credit Management?
Infographic showing various Collection Agent job openings at Midland Credit Management in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Operations Training Specialist I

Midland Credit Management, Inc.

Troy, MI • On-site

Full-time

Medical, PTO

Posted 19 days ago

Midland Credit Management rating

8.9

Company rating: 8.9 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Applicants must have current authorization to work in the United States on a full-time basis.
The IL Operations Training Specialist I supports the overall development of various positions by ensuring appropriate metrics are being met and by using observations/data to determine areas of improvement. This role coordinates with Internal Legal departments to address task-specific training requirements while ensuring strict alignment with Corporate Legal Leadership Standards. The Operations Training Specialist I facilitates learning and development initiatives utilizing a variety of training methods and tools, delivers guidance and feedback on performance expectations, and ensures assigned work groups are providing the correct information and following the proper procedure.
Responsibilities
  • Provide targeted coaching, feedback, and operational direction to assigned legal support teams.
  • Plan and construct coaching and interactions with assigned work groups daily using internal legal leadership model to review casework accuracy, compliance metrics, and productivity trends.
  • Participate in new hire training and onboarding for legal assistants, paralegals, and operations staff.
  • Training assignments as directed by Manager.
  • Partner with Internal Legal Managers to create developmental plans.
  • Perform other duties, as assigned.

MINIMUM REQUIREMENTS
EDUCATION: High School Diploma
EXPERIENCE: 1+ years of experience in a Training related role
KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES:
  • Skilled in Outlook and Excel
  • Knowledge of organizational infrastructure and adult behavioral patterns
  • Ability to work independently with some direction from colleagues and management
  • Strong interpersonal and communication skills
  • Ability to train and facilitate trainings to groups

PREFERRED QUALIFICATIONS
EDUCATION: Associate's FIELD OF STUDY: Communications, Public Speaking, Organizational Development
EXPERIENCE: 2+ years of experience in a Training related role
#LI-MCM
If you are wondering why you should work for us, here is something to help you decide:
  • Pay and Bonuses: Earn a competitive salary. All employees are eligible for monthly incentives or annual bonus.
  • Career Progression: Grow at MCM with paid training and development programs - including our very own MCM Academy - as well as a promote-from-within philosophy.
  • Reward and Recognition: We are committed to honoring great results - ranging from informal accolades to formal company-wide awards and prizes like all-inclusive vacations.
  • Tuition Assistance: Pursue a degree or coursework related to your current role, or the role you are striving for.
  • Healthcare Insurance: Take advantage of comprehensive healthcare plans and options to ensure your continued health, plus fitness membership reimbursements, weight watchers, our wellness rewards Program and more.
  • Volunteering Opportunities: Enjoy up to eight hours of paid time off each year to volunteer. We also offer volunteer grants and matching financial donations, up to US$ 2,500 per employee annually.
  • Retirement Savings: Build a strong financial foundation and reach your goals for the future. With all the effort you invest in us, we're proud to invest in you.
  • New Family Support: Celebrate your new arrival with company paid leave, new parent flex time, and child back-up care options.
  • Team-building: Enjoy experiences that inspire bonds with your colleagues through a wide range of company-sponsored team-building events, such as holiday celebrations and department outings.
  • Work-Life Balance: Enjoy paid and floating holidays, as well as generous paid-time-off.

Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.
About Us
Headquartered in the United States, Encore Capital Group (Encore) is a publicly traded international specialty finance company operating in various countries around the globe. Through our businesses - such as Midland Credit Management and Cabot Credit Management - we help consumers to restore their financial health as we further our Mission of creating pathways to economic freedom. Our commitment to building a positive workplace culture and a best-in-class employee experience have earned us accolades including Great Place to Work® certifications in many geographies where we operate. If you have a passion for helping others and thrive at a company that values innovation, inclusion and excellence, then Encore Capital Group is the right place for you.
Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and are committed to fostering an inclusive and welcoming environment where everyone feels they belong. We encourage candidates from all backgrounds to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other status protected under applicable law. If you wish to discuss potential accommodations related to applying for employment, please contact Talent@mcmcg.com.

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