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What is it like to work at Middlesex?

Middlesex University is a global community that values diversity, inclusivity, and collaboration, fostering a supportive and dynamic work environment.

The university's structure is organized into various departments and faculties, with a flat management hierarchy that encourages open communication and teamwork. Its London campus offers a vibrant and multicultural atmosphere, with access to state-of-the-art facilities and resources.

Working at Middlesex University may appeal to individuals who are passionate about education, innovation, and social responsibility, as the institution is committed to delivering high-quality teaching and research that makes a positive impact on society.

What makes Middlesex an attractive place to work?

Middlesex is a well-established and reputable institution in the education sector, known for its academic excellence and commitment to innovation. The workplace at Middlesex is characterized by a collaborative environment, with opportunities for staff to engage in research, teaching, and professional development, as well as a strong focus on student success and employability. Joining Middlesex offers a chance to contribute to the institution's mission and make a meaningful impact in the lives of students, while also developing skills and expertise in a supportive and dynamic work environment.

Does The Middlesex Corporation pay people when they’re sick?

Yes. Most people get paid when they’re sick.
80% of people say they would get paid if they were sick but scheduled to work.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and June 2025.

How easy is it to get time off at The Middlesex Corporation?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and June 2025.

How easy is it to take sick days at The Middlesex Corporation?

Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and June 2025.

Do people at The Middlesex Corporation enjoy their jobs?

Most people enjoy their job.
100% of people report they enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and June 2025.

Do people at The Middlesex Corporation recommend working with their team?

Only some people recommend working with their team.
60% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and June 2025.

Do people get enough training when they start at The Middlesex Corporation?

Most people got enough training when they started.
80% of people report they got enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and June 2025.

Do people get support to advance at The Middlesex Corporation?

Most people are given support to advance their career here.
In the last year, 80% of people report being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and June 2025.

Do people think The Middlesex Corporation’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and June 2025.
What other companies are hiring for Residence Hall Manager jobs?
What are the most popular jobs at Middlesex?
What are the most popular categories at Middlesex?
Infographic showing various Residence Hall Manager job openings at Middlesex in the United States as of August 2026, with employment types broken down into 14% Full Time, and 86% Part Time. Highlights an 100% Physical job distribution.

Residence Hall Director

University of the Cumberlands

Williamsburg, KY • On-site

Full-time

Re-posted 25 days ago

University Of The Cumberlands rating

9.2

Company rating: 9.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

15th of 618 rated colleges and universities

Job description

Get Set for Cumberlands!
Join our team of student-focused individuals working together in order to encourage intellectual and spiritual growth, leadership and service.
CURRENT STUDENT or EMPLOYEE? Please log into Workday and use the Career Tile to find and apply to jobs from our internal career sites.
Under the supervision of the Director of Residence Life and Housing, the Residence Hall Director assists in executing the mission of the Residence Life program, which is to create an environment of authentic Christian community that is conducive to healthy living and academic pursuits. The Residence Hall Director is a live-in staff member who provides oversight, programming, accountability, and support to a residence hall of up to 265 students. Additionally, the Residence Hall Director serves the larger campus community by providing regular on-call coverage, providing administrative support for the Housing Office, and serving on committees and projects to help develop the Residence Life Program.
Lead by example in prioritizing a STUDENT FIRST customer service model that standardizes the following five categories:
1. FOCUS
2. CARE
3. SKILL
4. ACTION
5. SERVICE
Residence Hall Management
  • Ensuring the health and safety of residents
  • Reporting and following up on maintenance issues
  • Maintaining a schedule of student staff coverage for the residence hall
  • Managing the opening and closing operations of the residence hall
  • Facilitating room assignments and re-assignments as needed
  • Providing regular programming opportunities, ad adequately maintaining the programming budget for the residence hall

Student Support
  • Maintaining regular contact with students living in assigned residence hall
  • Providing direct intervention as needed for behavioral, social, academic, or other issues that may arise
  • Mediating conflict between residents and advising administrative staff about appropriate resolution
  • Serving as a liaison between residents and the Dean of Student Life
  • Communicating with residents regarding university events, hall programming, and administrative needs
  • Referring students to appropriate campus resources as needed
  • Ensuring student records are appropriately maintained and follow all relevant privacy laws

Student Staff Development
  • Participating in recruitment and training of Residence Life student staff
  • Supervising a student staff of up to twelve Resident Assistants and Residence Hall Leaders
  • Conducting weekly meetings with student staff to coordinate administrative efforts and develop staff
  • Conducting regular meetings with individual staff members for ongoing training and support

Campus Support
  • Serving in regular on-duty rotations as scheduled throughout the semester
  • Serving in an on-duty capacity 1-2 weekends per month as scheduled throughout the calendar year
  • Maintaining adequate communication with student staff across campus while on duty
  • Representing University of the Cumberlands and Residence Life to other departments and/or external constituents as needed
  • Assisting in crisis response and emergency management according to provided training
  • Faithfully enforcing university policies and standards of conduct with all students
  • Reporting and following up on conduct violations in a timely and professional manner

Administrative Support
  • Attending regular Residence Life staff meetings
  • Participating in training and orientation sessions
  • Attending regular meetings with Director of Residence Life and Housing and Area Coordinator for ongoing training and support
  • Maintaining appropriate communication with other Residence Life staff members
  • Serving on assigned department committees and project groups
  • Representing Residence Life in the Housing Office during the day by assisting students and/or families as needed
  • Representing Residence Life at Admissions events, Commencement, and other campus events as needed
  • Performing other duties as assigned

Minimum Qualifications
  • Bachelor's degree from an accredited university
  • Experience in residence hall/student personnel management
  • Working knowledge of Microsoft Office Suite
  • Effective oral and written communication skills
  • Demonstrated personal commitment to the principles and values of the University of the Cumberlands

Preferred Qualifications
  • In-process or completed Master's degree in Student Affairs, Education, Counseling, or another related field
  • Experience in crisis management and intervention
  • Ability to be flexible and solve complex problems in an appropriate and timely manner
  • Familiarity with The Housing Director and/or Guardian software

Cumberlands is different by design. Our employees exemplify our motto in the pursuit of a
"life-more-abundant."

What University Of The Cumberlands employees say

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