Customer Success Manager
Denver, CO · On-site +1
The Customer Success Manager will serve as the primary strategic partner for a portfolio of oncology customers following implementation. This individual will be responsible for driving customer ...
87 Medline Customer Success Manager Jobs Hiring Near You
Customer Success Manager
Denver, CO · On-site +1
The Customer Success Manager will serve as the primary strategic partner for a portfolio of oncology customers following implementation. This individual will be responsible for driving customer ...
Kastle is hiring a Customer Success Manager! This position serves as the primary business contact for the client and is responsible for client satisfaction of the portfolio. The Customer Success ...
Kastle is hiring a Customer Success Manager! This position serves as the primary business contact for the client and is responsible for client satisfaction of the portfolio. The Customer Success ...
The Customer Success Manager will use data generated from normal business operations, customer support/service engagements, and other data sets to create a picture of customer needs and what ...
The Customer Success Manager will use data generated from normal business operations, customer support/service engagements, and other data sets to create a picture of customer needs and what ...
Customer Success Manager
Washington, DC · On-site
Customer Success Manager Platform9 is the leader in simplifying enterprise Private Clouds. Founded by a team of VMware cloud pioneers, we are dedicated to transforming IT operations. Our flagship ...
Customer Success Manager
Washington, DC · On-site
Customer Success Manager Platform9 is the leader in simplifying enterprise Private Clouds. Founded by a team of VMware cloud pioneers, we are dedicated to transforming IT operations. Our flagship ...
Customer Success Manager
Raleigh, NC · On-site
$80 - $100/hr
MaxIQ is seeking a dedicated Customer Success Manager to join our team in Raleigh. In this role, you will serve as a strategic partner to our customers, ensuring they maximize the value of MaxIQ's AI ...
Customer Success Manager
Raleigh, NC · On-site
$80 - $100/hr
MaxIQ is seeking a dedicated Customer Success Manager to join our team in Raleigh. In this role, you will serve as a strategic partner to our customers, ensuring they maximize the value of MaxIQ's AI ...
The Customer Success Manager (CSM) serves as the strategic owner of the post-sale customer journey for Kleio, ensuring customers achieve measurable business outcomes through successful onboarding ...
The Customer Success Manager (CSM) serves as the strategic owner of the post-sale customer journey for Kleio, ensuring customers achieve measurable business outcomes through successful onboarding ...
Customer Success Manager
Brooklyn, NY · On-site
Customer Success Manager Brooklyn, NY $60,000-$70,000 base + $10,000-$20,000 performance bonus A rapidly growing security technology company is seeking a Customer Success Manager to deliver a white ...
Customer Success Manager
Brooklyn, NY · On-site
Customer Success Manager Brooklyn, NY $60,000-$70,000 base + $10,000-$20,000 performance bonus A rapidly growing security technology company is seeking a Customer Success Manager to deliver a white ...
Medline Jobs Information
What is it like to work at Medline?
Medline is a company that prioritizes a culture of innovation, collaboration, and customer-centricity, fostering a work environment that encourages creativity and teamwork. As a leading global healthcare company, Medline operates with a mission to improve the overall quality of life for healthcare professionals and patients, with a diverse team of professionals working together to develop and deliver medical products and services. Working at Medline may appeal to candidates who are passionate about the healthcare industry and seeking a dynamic work environment with opportunities for growth and professional development.
What makes Medline an attractive place to work?
Medline is a leading global healthcare company that provides medical products and solutions to healthcare professionals and institutions, positioning itself as a trusted partner in the industry. The company offers a dynamic work environment that values innovation, collaboration, and employee growth, with opportunities for professional development and advancement in a stable and supportive workplace culture. By joining Medline, individuals can contribute to the company's mission of improving healthcare outcomes and make a meaningful impact in the lives of patients and healthcare professionals worldwide.
Do workers at Medline Industries get paid breaks?
Yes. Most people get paid breaks.
71% of people say they get paid breaks.
Based on data from 95 people who took the Breakroom Quiz between September 2025 and August 2026.
71% of people say they get paid breaks.
Based on data from 95 people who took the Breakroom Quiz between September 2025 and August 2026.
Does Medline Industries pay people when they’re sick?
Yes. Most people get paid when they’re sick.
74% of people say they would get paid if they were sick but scheduled to work.
Based on data from 97 people who took the Breakroom Quiz between September 2025 and August 2026.
74% of people say they would get paid if they were sick but scheduled to work.
Based on data from 97 people who took the Breakroom Quiz between September 2025 and August 2026.
At Medline Industries, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
51% of people say they have to use vacation days when they’re out sick.
Based on data from 104 people who took the Breakroom Quiz between September 2025 and August 2026.
51% of people say they have to use vacation days when they’re out sick.
Based on data from 104 people who took the Breakroom Quiz between September 2025 and August 2026.
Is the health insurance from Medline Industries affordable enough for their workers?
Most people say the health insurance costs are okay.
94% of people say the health insurance costs are okay
Based on data from 94 people who took the Breakroom Quiz between September 2025 and August 2026.
94% of people say the health insurance costs are okay
Based on data from 94 people who took the Breakroom Quiz between September 2025 and August 2026.
Do people get paid time off at Medline Industries?
Most people get paid time off work.
99% of people say they get paid time off.
Based on data from 108 people who took the Breakroom Quiz between September 2025 and August 2026.
99% of people say they get paid time off.
Based on data from 108 people who took the Breakroom Quiz between September 2025 and August 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and August 2026.
- 77% of people with changing schedules find out their shifts one week or less ahead of time.
- 11% of people with changing schedules find out their shifts two weeks ahead of time.
- 2% of people with changing schedules find out their shifts three weeks ahead of time.
- 11% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and August 2026.
Do workers at Medline Industries worry about hours?
Most people don’t worry about getting enough hours.
85% of people report they don’t worry about getting enough hours.
Based on data from 33 people who took the Breakroom Quiz between August 2025 and August 2026.
85% of people report they don’t worry about getting enough hours.
Based on data from 33 people who took the Breakroom Quiz between August 2025 and August 2026.
Do Medline Industries workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
54% report that they don’t have enough control over which shifts they work.
Based on data from 144 people who took the Breakroom Quiz between November 2024 and August 2026.
54% report that they don’t have enough control over which shifts they work.
Based on data from 144 people who took the Breakroom Quiz between November 2024 and August 2026.
How easy is it for Medline Industries workers to change shifts?
Some people find it hard to change shifts.
61% of people report that it’s hard to change shifts if they need to.
Based on data from 75 people who took the Breakroom Quiz between November 2024 and August 2026.
61% of people report that it’s hard to change shifts if they need to.
Based on data from 75 people who took the Breakroom Quiz between November 2024 and August 2026.
How easy is it to get time off at Medline Industries?
Most people find it easy to get time off.
70% of people report it’s easy to get time off.
Based on data from 89 people who took the Breakroom Quiz between September 2025 and August 2026.
70% of people report it’s easy to get time off.
Based on data from 89 people who took the Breakroom Quiz between September 2025 and August 2026.
Do Medline Industries managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
70% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.
70% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.
Do jobs at Medline Industries spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 33 people who took the Breakroom Quiz between August 2025 and August 2026.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 33 people who took the Breakroom Quiz between August 2025 and August 2026.
How easy is it to take sick days at Medline Industries?
Most people find it easy to take sick days.
81% of people report that it’s easy to take time off if they are sick.
Based on data from 99 people who took the Breakroom Quiz between September 2025 and August 2026.
81% of people report that it’s easy to take time off if they are sick.
Based on data from 99 people who took the Breakroom Quiz between September 2025 and August 2026.
Is a Medline Industries job good for students?
Most students say this is a good place to work if you’re studying.
70% of students report this is a good place to work if you’re studying.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and August 2026.
70% of students report this is a good place to work if you’re studying.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and August 2026.
Is working at Medline Industries good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
37% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 38 people who took the Breakroom Quiz between September 2025 and August 2026.
37% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 38 people who took the Breakroom Quiz between September 2025 and August 2026.
Do people at Medline Industries feel treated with respect by their managers?
Most people feel treated with respect by their managers.
72% of people say they’re treated with respect by their managers.
Based on data from 92 people who took the Breakroom Quiz between September 2025 and August 2026.
72% of people say they’re treated with respect by their managers.
Based on data from 92 people who took the Breakroom Quiz between September 2025 and August 2026.
Do people at Medline Industries get to take their breaks without interruption?
Most people get breaks without interruption.
87% of people report that they get to take their breaks without interruption.
Based on data from 103 people who took the Breakroom Quiz between September 2025 and August 2026.
87% of people report that they get to take their breaks without interruption.
Based on data from 103 people who took the Breakroom Quiz between September 2025 and August 2026.
Is it stressful to work at Medline Industries?
Most people feel stressed here.
67% of people say they often feel stressed at work.
Based on data from 101 people who took the Breakroom Quiz between September 2025 and August 2026.
67% of people say they often feel stressed at work.
Based on data from 101 people who took the Breakroom Quiz between September 2025 and August 2026.
Do people at Medline Industries enjoy their jobs?
Only some people enjoy their job.
36% of people report they don’t enjoy their job.
Based on data from 84 people who took the Breakroom Quiz between September 2025 and August 2026.
36% of people report they don’t enjoy their job.
Based on data from 84 people who took the Breakroom Quiz between September 2025 and August 2026.
Do people at Medline Industries recommend working with their team?
Only some people recommend working with their team.
52% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 108 people who took the Breakroom Quiz between September 2025 and August 2026.
52% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 108 people who took the Breakroom Quiz between September 2025 and August 2026.
Do people get enough training when they start at Medline Industries?
Most people got enough training when they started.
70% of people report they got enough training when they started working here.
Based on data from 105 people who took the Breakroom Quiz between September 2025 and August 2026.
70% of people report they got enough training when they started working here.
Based on data from 105 people who took the Breakroom Quiz between September 2025 and August 2026.
Do people get support to advance at Medline Industries?
Only some people are given support to advance their career here.
In the last year, 49% of people report not being given support to advance their career here.
Based on data from 84 people who took the Breakroom Quiz between September 2025 and August 2026.
In the last year, 49% of people report not being given support to advance their career here.
Based on data from 84 people who took the Breakroom Quiz between September 2025 and August 2026.
Do people think Medline Industries’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 90 people who took the Breakroom Quiz between September 2025 and August 2026.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 90 people who took the Breakroom Quiz between September 2025 and August 2026.
Do workers feel well informed about how Medline Industries is doing?
Only some people feel well informed about how the company is doing.
41% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 100 people who took the Breakroom Quiz between September 2025 and August 2026.
41% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 100 people who took the Breakroom Quiz between September 2025 and August 2026.
What other companies are hiring for Customer Success Manager jobs?
What are the most popular jobs at Medline?
What are the most popular categories at Medline?
Full-time
Posted 26 days ago
Job description
Symmetrio is recruiting on behalf of an innovative healthcare technology company that is transforming oncology care through an AI-powered clinical software platform. Our client partners with leading cancer centers and health systems to improve clinical decision-making, streamline oncology workflows, and enhance patient outcomes.
As the organization continues its rapid growth, they are seeking an experienced Customer Success Manager to build strategic relationships with healthcare clients and ensure they realize maximum value from the platform.
The Customer Success Manager will serve as the primary strategic partner for a portfolio of oncology customers following implementation. This individual will be responsible for driving customer adoption, satisfaction, retention, and long-term success by developing trusted relationships with executive, clinical, operational, and IT stakeholders.
The ideal candidate combines healthcare technology experience with exceptional relationship management skills and understands the complexities of clinical workflows. This is a highly visible position that works cross-functionally with Sales, Clinical, Product Management, Engineering, and Support to ensure customers achieve measurable clinical and operational outcomes.
This company is based in Denver and requires approximately 40% travel throughout the United States. Preference towards candidates within the Denver metropolitan area.
Responsibilities
Requirements
Preferred Experience
As the organization continues its rapid growth, they are seeking an experienced Customer Success Manager to build strategic relationships with healthcare clients and ensure they realize maximum value from the platform.
The Customer Success Manager will serve as the primary strategic partner for a portfolio of oncology customers following implementation. This individual will be responsible for driving customer adoption, satisfaction, retention, and long-term success by developing trusted relationships with executive, clinical, operational, and IT stakeholders.
The ideal candidate combines healthcare technology experience with exceptional relationship management skills and understands the complexities of clinical workflows. This is a highly visible position that works cross-functionally with Sales, Clinical, Product Management, Engineering, and Support to ensure customers achieve measurable clinical and operational outcomes.
This company is based in Denver and requires approximately 40% travel throughout the United States. Preference towards candidates within the Denver metropolitan area.
Responsibilities
- Serve as the primary relationship owner for assigned health system and oncology practice customers.
- Develop trusted partnerships with executive, clinical, operational, and technical stakeholders.
- Drive customer adoption through proactive engagement, workflow optimization, and best practice recommendations.
- Monitor customer health metrics, utilization, and success milestones to maximize long-term retention.
- Lead executive business reviews and communicate measurable value, ROI, and strategic recommendations.
- Identify customer risks early and coordinate internal resources to ensure successful resolution.
- Partner closely with Product, Clinical, Engineering, Sales, and Support teams to advocate for customer needs.
- Gather customer feedback and translate insights into product enhancement opportunities.
- Identify expansion opportunities within existing accounts while supporting renewals and long-term growth.
- Develop strategic success plans with measurable objectives for each customer.
- Represent the organization at customer meetings, conferences, and industry events.
Requirements
- Bachelor's degree required; clinical degree preferred (RN, Radiation Therapist, Medical Dosimetrist, Medical Physicist, or related healthcare discipline).
- 7+ years of experience in Customer Success, Strategic Account Management, Clinical Consulting, Healthcare IT, or Client Services.
- Experience supporting enterprise healthcare software, SaaS platforms, clinical applications, or healthcare technology solutions.
- Strong understanding of oncology or complex healthcare workflows is highly preferred.
- Demonstrated success managing executive-level customer relationships within hospitals, health systems, or physician organizations.
- Excellent communication, presentation, and relationship-building skills.
- Proven ability to manage multiple enterprise customer engagements simultaneously.
- Experience interpreting customer utilization metrics and driving adoption strategies.
- Ability to collaborate effectively across commercial, clinical, product, and technical organizations.
- Willingness to travel approximately 40%
Preferred Experience
- Oncology software, oncology operations, radiation oncology, or cancer center experience.
- Clinical workflow optimization or healthcare consulting.
- Enterprise SaaS customer success methodologies.
- EHR integration and healthcare interoperability experience.