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Additional Information: This hotel is owned and operated by an independent franchisee, Vivant Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
Sales Coordinator
Join Our Team
At Alma San Juan, Autograph Collection, we create memorable guest experiences through authentic hospitality and exceptional service. As part of Marriott International's Autograph Collection, we offer a collaborative environment where professional growth, teamwork, and excellence are at the center of everything we do.
Position Summary
The Sales Coordinator provides administrative and commercial support to the Director of Sales & Events, coordinating group, corporate, leisure, and event business from the initial inquiry through the handoff to hotel operations. This role is essential to driving revenue, maintaining strong client relationships, and ensuring an exceptional customer experience throughout the sales process.
Key Responsibilities
- Respond to group, corporate, and leisure sales inquiries.
- Prepare proposals, contracts, amendments, and client correspondence.
- Coordinate group room blocks, rooming lists, and turnover documentation.
- Track contracts, deposits, and group deadlines.
- Support site inspections, client visits, and FAM trips.
- Maintain CRM databases, sales reports, and account records.
- Assist with RFP submissions and prospecting activities.
- Coordinate with Operations, Front Office, Revenue, and Food & Beverage to ensure successful group and event execution.
- Deliver exceptional service while building long-term client relationships.
Qualifications
- Associate's or Bachelor's degree in Hospitality, Business Administration, or a related field.
- Minimum of 2 years of hotel sales experience.
- Bilingual (English & Spanish).
- Strong organizational, communication, and administrative skills.
- Proficiency in Microsoft Office.
- Marriott experience is a plus.
- Experience with Opera PMS, Cvent, ProposalPath, CI/SFAWeb, Salesforce, or other CRM platforms is preferred.
What We're Looking For
- Relationship-building skills
- Strong customer service orientation
- Excellent communication
- Attention to detail
- Organization and time management
- Problem-solving ability
- Initiative and adaptability
- Ability to manage multiple priorities in a fast-paced environment
Why Join Alma San Juan?
- Career opportunities within Marriott International
- Professional development and continuous learning
- Collaborative and inclusive workplace
- Marriott Explore employee hotel discounts (subject to eligibility)
- Opportunity to grow with one of Old San Juan's premier luxury boutique hotels
If you're passionate about hospitality, sales, and creating exceptional client experiences, we'd love to hear from you.
Join Alma San Juan, Autograph Collection, and become part of a team inspired by "Exactly Like Nothing Else."
Includes 15 days of vacation per year, 12 sick days, 100% employee coverage under our medical plan, parking, a $50/month phone allowance, a birthday day off with a $30 bonus, holidays with a compensatory day off, and a 30% discount at our restaurants and on hotel stays. The employee will receive all applicable Marriott benefits.
Pay: $35,000.00 - $38,000.00 per year
This company is an equal opportunity employer.
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About the Team
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.