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27 Marriott International Claims Adjuster Jobs Hiring Near You

Marriott International

Claims Unit Manager

Bethesda, MD · On-site

$96K - $151.90K/yr

This role manages a team of 3-6 claims professionals, including adjusters, assistants, and ... Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce ...

Marriott International

Accounting Manager

Jackson, WY · On-site

The franchisee is a separate company and a separate employer from Marriott International, Inc. The ... claims and coordinate with Front Office team Accounts Payable & Receivable Supervise accurate ...

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Marriott International Jobs Information

What are the key skills and qualifications needed to thrive as a Claims Adjuster, and why are they important?

To thrive as a Claims Adjuster, you need analytical skills, attention to detail, and a solid understanding of insurance policies, often supported by a bachelor's degree or relevant experience. Familiarity with claims management software, estimating tools, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Strong negotiation, communication, and customer service skills help in managing claimant expectations and resolving disputes. These abilities ensure accurate claim assessments, regulatory compliance, and positive customer relations, which are vital for organizational success.

What are some common challenges faced by Claims Adjusters and how can they be managed effectively?

Claims Adjusters often encounter challenges such as handling a high volume of cases, meeting tight deadlines, and navigating complex policy details. Managing stress and maintaining strong organizational skills are crucial for staying on top of caseloads. Effective communication is also key, as you'll regularly interact with policyholders, witnesses, and other professionals to gather information and resolve claims. Employers typically provide training and support, and many adjusters find that building strong relationships within their team helps them share best practices and manage challenging cases more efficiently.

What are claims adjusters?

Claims adjusters are professionals who investigate insurance claims to determine the extent of an insurance company's liability. They review policy details, inspect property damage or injury, interview claimants and witnesses, and negotiate settlements. Their goal is to ensure that claims are handled fairly and efficiently while minimizing unnecessary costs for the insurer. Claims adjusters may work for insurance companies, third-party administrators, or as independent contractors.

What is the difference between Claims Adjuster vs Claims Examiner?

AspectClaims AdjusterClaims Examiner
CredentialsInsurance license, sometimes certifications like AICInsurance license, often similar certifications
Work EnvironmentField and office-based, inspecting damages and interviewing claimantsPrimarily office-based, reviewing claims and documentation
Employer & Industry UsageInsurance companies, adjusting claims for property, auto, or health insuranceInsurance companies, focusing on claim review and approval process

Claims Adjusters and Claims Examiners both work within the insurance industry and often hold similar credentials. Adjusters typically inspect damages and handle claims in the field, while Examiners review claims in an office setting to determine validity. Both roles are essential for processing insurance claims efficiently.

What is it like to work at Marriott International?

Marriott International is known for its people-first culture, prioritizing employee development, diversity, and inclusion to foster a collaborative and supportive work environment.

The company operates with a decentralized structure, allowing its 30 brands to maintain a high level of autonomy while still benefiting from global resources and expertise. Marriott's mission is to deliver exceptional guest experiences, with a focus on innovation, quality, and sustainability.

Working at Marriott International may appeal to candidates who value a dynamic and global work environment, with opportunities to develop skills in hospitality, technology, and leadership, as well as the chance to contribute to a company that is shaping the future of travel and hospitality.

Do workers at Marriott International get paid breaks?

No. Most people don’t get paid breaks.
70% of people say they don’t get paid breaks.
Based on data from 142 people who took the Breakroom Quiz between November 2025 and May 2026.

Does Marriott International pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
69% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 206 people who took the Breakroom Quiz between November 2025 and May 2026.

At Marriott International, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
65% of people say they have to use vacation days when they’re out sick.
Based on data from 161 people who took the Breakroom Quiz between November 2025 and May 2026.

Are part-time workers able to get health insurance from Marriott International?

Most people who work part-time can't get health insurance.
73% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 33 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Marriott International?

Only some people who work part-time get paid time off.
39% of people who work part-time say they don’t get paid time off
Based on data from 41 people who took the Breakroom Quiz between May 2025 and April 2026.

Is the health insurance from Marriott International affordable enough for their workers?

Most people say the health insurance costs are okay.
79% of people say the health insurance costs are okay
Based on data from 136 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people get paid time off at Marriott International?

Most people get paid time off work.
86% of people say they get paid time off.
Based on data from 214 people who took the Breakroom Quiz between November 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 80% of people with changing schedules find out their shifts one week or less ahead of time.
  • 15% of people with changing schedules find out their shifts two weeks ahead of time.
  • 2% of people with changing schedules find out their shifts three weeks ahead of time.
  • 2% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 122 people who took the Breakroom Quiz between November 2025 and May 2026.

Do workers at Marriott International worry about hours?

Most people don’t worry about getting enough hours.
72% of people report they don’t worry about getting enough hours.
Based on data from 127 people who took the Breakroom Quiz between November 2025 and May 2026.

Do Marriott International workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
40% report that they don’t have enough control over which shifts they work.
Based on data from 108 people who took the Breakroom Quiz between November 2025 and May 2026.

How easy is it for Marriott International workers to change shifts?

Some people find it hard to change shifts.
39% of people report that it’s hard to change shifts if they need to.
Based on data from 101 people who took the Breakroom Quiz between November 2025 and May 2026.

How easy is it to get time off at Marriott International?

Some people find it hard to get time off.
35% of people report it’s hard to get time off.
Based on data from 171 people who took the Breakroom Quiz between November 2025 and May 2026.

Do Marriott International managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
72% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 119 people who took the Breakroom Quiz between November 2025 and May 2026.

Do workers at Marriott International do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
33% of people report that they do extra work that they don’t get paid for.
Based on data from 120 people who took the Breakroom Quiz between November 2025 and May 2026.

How easy is it to take sick days at Marriott International?

Most people find it easy to take sick days.
67% of people report that it’s easy to take time off if they are sick.
Based on data from 195 people who took the Breakroom Quiz between November 2025 and May 2026.

Is a Marriott International job good for students?

Most students say this is a good place to work if you’re studying.
74% of students report this is a good place to work if you’re studying.
Based on data from 77 people who took the Breakroom Quiz between May 2025 and May 2026.

Is working at Marriott International good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
70% of people who care for a child or other relative report this is a good place to work.
Based on data from 131 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Marriott International feel treated with respect by their managers?

Most people feel treated with respect by their managers.
84% of people say they’re treated with respect by their managers.
Based on data from 197 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people at Marriott International get to take their breaks without interruption?

Only some people get breaks without interruption.
34% of people report that their breaks get interrupted.
Based on data from 166 people who took the Breakroom Quiz between November 2025 and May 2026.

Is it stressful to work at Marriott International?

Most people feel stressed out here.
71% of people say they often feel stressed out at work.
Based on data from 212 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people at Marriott International enjoy their jobs?

Most people enjoy their job.
75% of people report they enjoy their job.
Based on data from 161 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people at Marriott International recommend working with their team?

Only some people recommend working with their team.
52% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 220 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people get enough training when they start at Marriott International?

Some people didn’t get enough training when they started.
43% of people report they didn’t get enough training when they started working here.
Based on data from 208 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people get support to advance at Marriott International?

Only some people are given support to advance their career here.
In the last year, 47% of people report not being given support to advance their career here.
Based on data from 195 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people think Marriott International’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
79% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 189 people who took the Breakroom Quiz between November 2025 and May 2026.

Do workers feel well informed about how Marriott International is doing?

Only some people feel well informed about how the company is doing.
51% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 188 people who took the Breakroom Quiz between November 2025 and May 2026.
What other companies are hiring for Claims Adjuster jobs?
What are the most popular jobs at Marriott International?
What are the most popular categories at Marriott International?
Infographic showing various Claims Adjuster job openings at Marriott International in the United States as of May 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 100% Physical job distribution.
Claims Unit Manager

Claims Unit Manager

Marriott International

Bethesda, MD • On-site

$96K - $151.90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,127 frontline employees who took The Breakroom Quiz

51st of 104 rated hotels

Job description

Job Description
JOB SUMMARY
The Claims Unit Manager is responsible for overseeing the adjustment and resolution of self-insured and self-administered casualty claims across multiple jurisdictions, ensuring compliance with legal and organizational standards. This role manages a team of 3-6 claims professionals, including adjusters, assistants, and administrative support personnel, providing training, guidance, and performance oversight. The manager monitors caseloads to maintain appropriate balance based on jurisdictional requirements and the complexity of workers' compensation and general liability claims, ensuring high-quality, timely, and cost-effective claim outcomes.
CANDIDATE PROFILE
Education and Experience
Required
  • Minimum of 5 years claims adjusting experience with advanced knowledge of claims processing.

  • Demonstrated experience providing technical guidance and direction, including litigation case management training and support.

  • Strong technical knowledge of civil laws and state workers' compensation statutes.

Preferred
  • Bachelor's degree in risk management or claims

  • Certification from various Claims seminars

CORE WORK ACTIVITIES
  • Maintain primary responsibility for settlement decisions up to individual authority.

  • Assign, control and monitor staff investigations/dispositions to assure compliance with state laws/regulations and department policies and procedures.

  • Monitor and approve benefit, claims and expense payments to assure reasonableness, accuracy and timeliness.

  • Review unit transactions to assure proper procedure and prompt error corrections.

  • Oversee and manage unit Service Call Program.

  • Monitor and assess adequacy of reserves.

  • Oversee and ensure the effective management of workers' compensation (WC) and liability claims by adjusters, in accordance with legal requirements and company policies. Key areas of focus include but are not limited to:

  • Prompt investigation of claims, including obtaining statements to determine liability and compensability.

  • Evaluation of damages and payment of benefits as prescribed by law and/or Marriott policies and procedures.

  • Collection of necessary documentation to support timely loss adjustment and oversight of settlement decisions within individual authority limits.

  • Completion and monitoring of timely WC payments and required state filings.

  • Management of WC medical treatment with the goal of minimizing disability, including consultation with Occupational Health Services as needed.

  • Oversight of litigation cases, including coordination with outside attorneys and support for discovery, trial preparation, and legal strategy.

  • Evaluation of claims for potential third-party liability or subrogation recovery.

  • Partner with the Regional Director and Operations Managers to ensure effective communication, coordination, and issue resolution across key operational areas, including:

  • Notifying leadership of staff absences, schedules, and appointments.

  • Informing of attorney, vendor, or other visits from external parties.

  • Communicating updates on upcoming trials and their outcomes.

  • Evaluating significant and high-risk incidents.

  • Reporting personnel issues or concerns as they arise.

  • Delivering monthly statistical reports within five days of receiving the data.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
About Us
All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.
Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance.
Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually.
Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.
About the Team
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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