Marriott International
Marriott International rating
6.4
Based on 1,127 frontline employees who took The Breakroom Quiz
51st of 104 rated hotels
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Claim your profile on BreakroomWhat Marriott International employees say about their jobs
Best thing
I work as Banquet server, Service bar, Lead, Captain. I have been with Marriott 27 years. It’s a good company to work for they allow you to buy company stock at a discount. They have many other perks and benefits. The managers are very good. There well trained. The company encourages you to work your way up the ladder. In the banquet department, we do a lot of social occasions as well as corporate occasions. The sales department automatically charges a gratuity on top of the contract to the customer that gratuity is split among all the servers working that function plus our base pay, which is around 12hour…. They have great profit-sharing medical, dental,eyesight, benefits.
Worst thing
Although would not typically stressed sometimes you can be seem a little stressful because we may have many functions going on at one time and it may be very busy
9.8
Employee at Marriott International , May 2026
Best thing
Happy guest coming up and personally thanking you for a job well done.
Worst thing
Understaffed a majority of the time Don't have the proper up to date equipment to do our job No punishment for lazy coworkers Some upper management is very rude and hateful Not give us enough time to do the things we need to do
3.1
Employee at Marriott International , April 2026
Best thing
it keeps a roof over my head
Worst thing
everything else
1.5
Employee at Marriott International , March 2026
Best thing
A few coworkers I love to work with
Worst thing
Lots. Management doesn’t care that the job gets done right
3.0
Employee at Marriott International , March 2026
Best thing
Fre food and easy steps and good environment
Worst thing
Could get difficult always helping with other jobs could be confrontational
7.7
Employee at Marriott International , March 2026
Best thing
My work hours never change
Worst thing
The Pay and I work every weekends with no exceptions
3.1
Security officer at Marriott International , February 2026
Best thing
Great discounts
Worst thing
Lack of clear leadership. More managing focused.
5.5
Employee at Marriott International , January 2026
Best thing
Connect With People
Worst thing
Late Night Hours
5.5
Lead bartender at Marriott International , January 2026
Best thing
Easy for me to do it
Worst thing
Change of the schedule
5.5
Seamstress at Marriott International , December 2025
Best thing
Meals, working in A/C space, working in a prestigious hotel
Worst thing
Micro management, low hourly pay
7.4
Bellman at Marriott International , December 2025
Best thing
Good environment
Worst thing
To much things to do
5.9
Front desk at Marriott International , December 2025
Best thing
Nothing
Worst thing
The elevators breaking and having to carry bags of laundry up stairs
1.9
Employee at Marriott International , November 2025
Best thing
When it is busy, you’re able to work extra hours to make extra money.
Worst thing
I don’t think our paycheck is what we should get the paid for all the work we do we’re doing other hotels the hotel is making money but the employees are not making it. We actually don’t get recognize like we should I believe the people that work in the Laundry should get paid more for all the work they do. It is very hard.
6.0
Laundry attendant at Marriott International , September 2025
Best thing
My crew, and my guest
Worst thing
Micro managers that get all the Thanks for the work I did
6.6
Banquet manager at Marriott International , August 2025
Best thing
My coworkers and cooking high quality food.
Worst thing
The disorganized management an inability of staff to be held accountable to mistakes.
5.3
Line cook at Marriott International , July 2025
Best thing
Easy if you’ve been doing it for a while. Very flexible in terms of getting things done
Worst thing
Difficult to earn more
5.9
Maintenance technician at Marriott International , July 2025
Best thing
Flexibility and cheap room rates, pay is okay
Worst thing
If you can't do your job they get rid of you, everything is you do will be rated by the guest
6.8
Maintenance technician at Marriott International , July 2025
Best thing
The hotel room discounts.
Worst thing
Bad work life balance and stressful because of the guest complaints.
6.3
Assistant manager at Marriott International , June 2025
Best thing
One of the best things about my job is the combination of competitive pay and solid benefits. It provides financial stability and peace of mind, which makes a big difference in my overall quality of life
Worst thing
The most challenging aspects of my job are the lack of support and communication, which can make it difficult to stay aligned and effective. Additionally, favoritism sometimes affects morale and creates an uneven work environment.
5.3
Employee at Marriott International , June 2025
Best thing
It's easy.
Worst thing
It's boring, tedious at times, and dealing with bad guests can really ruin your entire day sometimes.
5.6
Front desk worker at Marriott International , May 2025
Best thing
Paid 1 hr break
Worst thing
Cannot sit down for 7 hours at a time, schedule changes at the last minute, never given enough hours, cannot do anything to entertain yourself even if you have nothing to do for an hr at a time.
6.5
Front desk worker at Marriott International , April 2025
Best thing
I get off work 2
Worst thing
To many jobs
5.3
Receiving clerk at Marriott International , April 2025
Best thing
Opportunity to learn different areas.
Worst thing
Customer complaints. Level of effective communication between teams.
7.9
Guest services representative at Marriott International , March 2025
Best thing
I work from home.
Worst thing
Clientele and poor management between all departments.
7.1
Group reservations coordinator at Marriott International , January 2025
Best thing
Benefits, pto, and set schedule
Worst thing
Hard to get time off, mental exhaustion, and don't feel appreciated
6.3
Technical assistance consultant at Marriott International , January 2025
Best thing
No 2 days are the same.
Worst thing
Upper leadership has no idea who I am or what our team does. What kind of impact we have on the overall company profit.
7.8
Telephony engineer at Marriott International , January 2025
Best thing
Always something to do and places where you can help to fill in
Worst thing
The authoritative discrimination
6.8
Employee at Marriott International , January 2025
Best thing
Employee stock purchase
Worst thing
Lazy managers who are disrespectful
5.6
Sales coordinator at Marriott International , December 2024
Best thing
Helping guest, working with many people
Worst thing
Standing long periods
7.4
Front desk representative at Marriott International , December 2024
Best thing
Very chill and get to see famous athletes occasionally
Worst thing
Lots of sitting to roll silverware and fold napkins
6.2
Banquet server at Marriott International , November 2024