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Madison Reed

60 Madison Reed Customer Service Representative Jobs Hiring Near You

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Madison Reed Jobs Information

Do workers at Madison Reed get paid breaks?

No. Most people don’t get paid breaks.
100% of people say they don’t get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and April 2026.

Does Madison Reed pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
40% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and April 2026.

At Madison Reed, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
67% of people say they have to use vacation days when they’re out sick.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and April 2026.

Do people get paid time off at Madison Reed?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and April 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 50% of people with changing schedules find out their shifts one week or less ahead of time.
  • 25% of people with changing schedules find out their shifts two weeks ahead of time.
  • 13% of people with changing schedules find out their shifts three weeks ahead of time.
  • 13% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.

Do workers at Madison Reed worry about hours?

Some people worry about getting enough hours.
63% of people report they worry about getting enough hours.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.

Do Madison Reed workers get to choose the shifts they work?

Most people get to choose which shifts they work.
71% report that they have enough control over which shifts they work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and April 2026.

How easy is it for Madison Reed workers to change shifts?

Some people find it hard to change shifts.
56% of people report that it’s hard to change shifts if they need to.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and April 2026.

How easy is it to get time off at Madison Reed?

Some people find it hard to get time off.
50% of people report it’s hard to get time off.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.

Do Madison Reed managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
33% of people say their manager changes their shift schedule at the last minute.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and April 2026.

Do jobs at Madison Reed spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
50% of people report that their job takes up time that they don’t get paid for.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and April 2026.

How easy is it to take sick days at Madison Reed?

Most people find it easy to take sick days.
75% of people report that it’s easy to take time off if they are sick.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Madison Reed feel treated with respect by their managers?

Most people feel treated with respect by their managers.
67% of people say they’re treated with respect by their managers.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Madison Reed get to take their breaks without interruption?

Only some people get breaks without interruption.
50% of people report that their breaks get interrupted.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.

Is it stressful to work at Madison Reed?

Most people feel stressed here.
91% of people say they often feel stressed at work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Madison Reed enjoy their jobs?

Most people enjoy their job.
75% of people report they enjoy their job.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Madison Reed recommend working with their team?

Only some people recommend working with their team.
64% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get enough training when they start at Madison Reed?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get support to advance at Madison Reed?

Most people aren’t given support to advance their career here.
In the last year, 75% of people report not being given support to advance their career here.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people think Madison Reed’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and April 2026.

Do workers feel well informed about how Madison Reed is doing?

Only some people feel well informed about how the company is doing.
56% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and April 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Madison Reed?

What are the most popular categories at Madison Reed?

Infographic showing various Customer Service Representative job openings at Madison Reed in the United States as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% Physical job distribution.

Hair Color Bar Assistant, Licensed Cosmetologist

Madison Reed

Santa Clarita, CA • On-site

$28 - $30/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Madison Reed rating

5.3

Company rating: 5.3 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

27th of 42 rated hair and beauty

Job description

Assistant Colorist, Hair Color Bar
The Assistant Colorist at Madison Reed Hair Color Bar supports the Licensed Colorists and Shift Lead to provide a seamless guest experience from arrival to departure as you learn the services and work towards your next role. You love beauty and hair color, and you pride yourself on helping guests find the best color for them and executing their service with perfection.
The Madison Reed Assistant Colorist is the expert on Madison Reed consultations, hair care products, shampooing and conditioning, blowout services, unlimited roots membership program and subscriptions while learning and practicing services offered. Learning how to connect with guests and fellow team members to foster a focused and friendly work environment, meet the demands of a busy day, keeping the environment clean and organized while building relationships and supporting each other, the Assistant Colorist is in training for promotion to Licensed Colorist in 3-9 months. #livelifecolorfully
This role reports to the Manager, can be full or part time depending on business needs and requires availability at peak times to best serve our guest needs.
At Madison Reed, we aim to pay competitively. Compensation for this role consists of base hourly pay, commissions, and tips. Potential earnings for this location range from $28 -$30 per hour. Actual compensation contingent on factors including Hair Color Bar performance, tenure, and time behind the chair.
Responsibilities:
  • Demonstrate and develop teamwork skills to provide a guest experience aligned with our values of Love, Joy, Trust, Courage and Responsibility.
  • Perform behind-the-chair services such as assisting in finishing services and shampooing and conditioning services, styling, blowouts, hot tool styling, treatment and toner services, and add on product application per guest request.
  • Contribute to achieving monthly sales goals and other key performance indicators, including but not limited to: retail sales, services, memberships.
  • Ensure Hair Color Bar meets company standards as it relates to cleanliness, merchandising, inventory, company asset security.
  • Adhere to protocols regarding Madison Reed systems, policies, processes and procedures.
  • Drive Hair Color Bar revenue through increasing the average service ticket through additional services, sales of unlimited roots memberships, subscriptions, home hair care and more.
  • Take a proactive approach by demonstrating the willingness to learn and complete the Assistant
  • Colorist to Colorist Training including mastering color theory and developing behind the chair application skills to grow your career within Madison Reed

Physical Demands: While performing the duties of this position, team members will regularly stand, walk for four plus consecutive hours; repetitive and regular bending and twisting at the waist; manipulating fingers and hands, bend and reach wrists and arms, reach with hands and arms or move up to ten pounds. May occasionally sit, kneel, stoop, crouch, and lift, push, pull up to ten pounds. Additionally, team members will communicate regularly with guests via ongoing conversations and consultations.
Qualifications:
  • Active cosmetology license in the state in which you are applying.
  • Entry level experience in any customer service or retail sales environment; salon or beauty industry experience preferred.
  • Effective communication, strong problem solving and people skills, in a fast-paced retail or salon environment.
  • Comfortable operating point of sale systems
  • Fluency in English
Benefits:
  • Medical, Dental, Vision & FSA (FT Only)
  • Employee Assistance Program (FT and PT)
  • Pre-tax Commuter (Parking & Transit) Basic (FT Only *)
  • Life AD&D (FT Only)
  • Short & Long-term Disability (FT Only)
  • Accident Insurance (FT Only)
  • Critical Illness Hospital (FT Only)
  • Hospital Indemnity (FT Only)
  • Parental Leave* (FT Only - Dependent on Tenure and Position)
  • Team Member Discount: Working Advantage (FT & PT)
  • Pet Insurance (FT & PT)
  • One Medical Membership (FT & PT)
  • The College Tuition Benefit (FT & PT)
  • 401k Plans (FT & PT)
  • Paid Vacation Time (FT Only)
  • Paid Holidays (FT & PT)

*Additional benefits may be available depending on geographic location
Physical Demands: While performing the duties of this position, team members will regularly stand, walk for four plus consecutive hours; repetitive and regular bending and twisting at the waist; manipulating fingers and hands, bend and reach wrists and arms, reach with hands and arms or move up to ten pounds. May occasionally sit, kneel, stoop, crouch, and lift, push, pull up to ten pounds. Additionally, team members will communicate regularly with guests via ongoing conversations and consultations.
Equal Opportunity Statement Madison Reed is an equal opportunity employer. We are committed to recruiting, training, compensating, and promoting our employees regardless of race, color, religion, sex, disability, national origin, age, sexual orientation, gender identity or expression, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. Inclusion is at the heart of what we do, from the way we craft our job descriptions to the values we espouse daily.Pay Transparency The posted pay range for this role represents the expected compensation for this position. Actual offers are determined by a number of factors including the applicant's experience, skills, and location.Background Checks & Fair Chance We comply with all applicable Fair Chance Ordinances and will consider qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance and other applicable laws within the city, county, and state candidates are located.Accommodations We value inclusion and are pleased to provide reasonable accommodations to complete the interview process. If you require an accommodation, please contact hiring@madison-reed.com as early as possible.
Note to Recruiters Madison Reed does not accept unsolicited resumes from staffing vendors or search firms and does not pay fees for any such resumes. All unsolicited resumes are considered the property of Madison Reed.

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