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Lucid Software

51 Lucid Software Customer Service Representative Jobs Hiring Near You

Lucid Software

Compliance Manager

Salt Lake City, UT · On-site +1

Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and ... Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google ...

Lucid Software

Compliance Manager

Raleigh, NC · On-site +1

Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and ... Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google ...

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Infographic showing various Customer Service Representative job openings at Lucid Software in the United States as of July 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 95% Physical, and 5% Remote job distribution.
NA SMB New Logo Account Executive

NA SMB New Logo Account Executive

Lucid Software

Salt Lake City, UT • On-site

Full-time

Posted 22 days ago

Job description

Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.
Since the company's founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE's Companies that Care. Lucid's solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft.
New Logo Account Executives (AEs) lead the strategic business growth for new and current Lucidchart and Lucidspark customers across their assigned territories. Post prospect qualification, AEs will work directly with potential and existing customers to create business value across multiple personas, continually working to close sales opportunities. AEs will also work hand-in-hand with Customer Success Managers (CSMs), to ensure renewals, drive expansion and continual customer engagement.
Responsibilities:
  • Develop and maintain expert knowledge on the features, benefits and application of Lucid Suite offerings
  • Understand the competitive landscape within their assigned book of business
  • Demonstrate a relentless hunter mentality to direct outbound lead sourcing
  • Identify new opportunities across net new and existing customers
  • Generate and close new pipeline across business segments and verticals through prospect engagements including cold calling, emailing, demos, negotiations and marketing activities of the company
  • Effectively manage a book of accounts, creating reliable forecasts, and working with management to close open pipeline to achieve sales quota
  • Other duties as assigned

Requirements:
  • 1-3 years of sales experience (preferably in SaaS/tech)
  • Ability to manage multiple projects and meet deadlines
  • Outstanding written and verbal communication skills
  • This position is hybrid, combining remote work with in-person collaboration at our South Jordan, UT office two days per week (Tuesday and Thursday).

Preferred Qualifications:
  • BA/BS degree or equivalent
  • Demonstrated ability to find, manage and close high-level business in a competitive sales environment
  • Experience with Salesforce and sales acceleration tools such as Outreach, Groove, and Zoominfo, etc.
  • Ability to lead potential clients to an understanding of the options or solutions that are applicable to their situation while demonstrating how features and benefits match their needs
  • Maintains clean Salesforce hygiene

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