Lsi Staffing

60 Lsi Staffing Client Service Manager Jobs Hiring Near You

Client Service Manager

Pittsburgh, PA · On-site

$80K - $90K/yr

Client Service Manager Pittsburgh On-site The Client Service Manager (Lockbox)) is responsible for overseeing on-site operations, leading teams, and serving as the primary point of contact for the ...

Client Service Manager

San Diego, CA · Hybrid

$119K - $161K/yr

Position Overview The Client Service Manager will play a key role in advancing the firm's commitment to client service excellence. This position will support the Client Service and Client Feedback ...

Client Service Manager

Eatontown, NJ · On-site

$55K - $99K/yr

... staff/team according to company procedures, policy and employment law [ if applicable ] > Maintain administration and relevant client service reporting and planning systems; manage relevant reporting ...

Client Service Manager

Eatontown, NJ · On-site

$55K - $99K/yr

... staff/team according to company procedures, policy and employment law [ if applicable ] > Maintain administration and relevant client service reporting and planning systems; manage relevant reporting ...

As a Client Service Manager, you are more than just an insurance agent you are an advocate, insurance educator, and expert communicator. As a CSM you will help customers navigate through the loud and ...

SpecialtyRx is seeking Client Service Manager located in the surrounding areas of Nassau & Suffolk ... Work with pharmacy staff to obtain information to share with client facilities and to solve client ...

The Branch Client Service Manager II directly contributes to key business outcomes such as client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving ...

The Client Service Manager (CSM) oversees the overall Sales and Service functions, and ensures that ... Interview, hire and train staff. * Manage and coach employees to engage clients, address issues ...

Overview Our fast-growing agency is on the hunt for a Client Service Manager to join us on our ... staff, researching events tracking performance, etc. This person also needs to know how to ...

Overview At Gallagher, we're looking for an Client Service Manager to join our Commercial team. In this role, you'll lead efforts to deliver exceptional service and solutions to our clients. You'll ...

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Client Service Manager

365 Health Services

Philadelphia, PA • On-site

Full-time

Re-posted 16 days ago


Job description

A. BASIC PURPOSE:
The Client Service Manager sources, screens, hires and retains qualified healthcare professionals to
meet the office's business needs. The Client Service Manager develops relationships with clients,
consumers and referral sources to determine existing needs, successful placements, and additional
business opportunities. The Client Service Manager is responsible for building a network of qualified
candidates, evaluating skills in relation to the position requirement, negotiating compensation,
overseeing completion of on-boarding requirements, and managing active direct care workers. The Client
Service Manager is expected to be knowledgeable of industry trends globally and within their market
segment to identify top accounts, forecast opportunities, and consult with candidates. They are also
expected to share best practices, and maintain and develop relationships within the industry to foster
stronger business relations.
B. PRIMARY RESPONSIBILITIES:
1. Develops and executes recruitment strategies to attract, screen and hire quality healthcare
professionals who meet the office's immediate and projected needs.
2. Utilizes various recruitment tools and methods to source and attract a pool of qualified and
diverse candidates.
3. Responsible for on-call duties during non-business hours and weekends as needed.
4. Matches and evaluates candidate skills to client and consumer needs through screening and
interviewing.
5. Completes necessary reference checks on candidate's background and work experience.
6. Ensures candidates meet required hiring standards for 365 Health Services and applicable
contracts.
7. Negotiates salary and terms and conditions of employment with candidates.
8. Schedules direct care workers and field staff for initial placement and ongoing assignments.
9. Manages direct care workers and field staff while on assignment: assessing and investigating
direct care worker as well as field staff concerns and issues, and provides performance coaching,
counseling and disciplinary action when appropriate.
10. Maintains regular contact and develops relationships with active clients, consumers and referral
sources to identify current staffing needs and requirements, projected openings, and potential
new business opportunities.
11. Ensures client, consumer and referral source expectations are understood and met while
addressing and resolving concerns relative to customer service, caregiver or field staff
performance.
12. Documents candidate, direct care worker, field staff and client correspondence and activities
within the system of record.
13. Incorporates direct care worker and field staff retention strategy into daily routine.
14. Responsible for learning all functionalities and operations of the branch office.
15. Adheres to and promotes company policies and procedures.
16. Builds and cultivates relationships with industry contacts to gain industry knowledge, referrals,
and business development leads.
17. Ensures confidentiality of all consumer records and personnel files in accordance with agency
and HIPAA guidelines.