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Lovesac

64 Lovesac Customer Service Representative Jobs Hiring Near You

Domino's

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Lee, MA · On-site

$17.25 - $23.50/hr

Customer Service Representative (CSR) Customer Service Representative: 50 West Central Street, Lee MA 01238 The Customer Service Representative will WOW the customer by making sure they have a ...

Domino's

Customer Service Representative (CSR)

Springfield, VT · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Plymouth, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

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Lovesac Jobs Information

What is it like to work at Lovesac?

Lovesac is a company that values a fun and collaborative work environment, with a culture that emphasizes creativity, innovation, and teamwork. The company's headquarters in Salt Lake City, Utah, features an open-concept office space with a variety of amenities, including a game room, a fitness center, and a cafeteria serving free meals. Working at Lovesac may appeal to candidates who are passionate about design, technology, and customer experience, and who are looking for a dynamic and fast-paced work environment with opportunities for growth and development.

What makes Lovesac an attractive place to work?

Lovesac is a rapidly growing furniture company known for its innovative approach to comfort and design, with a strong presence in the home furnishings industry. The company's workplace culture values creativity, collaboration, and employee well-being, offering a dynamic and supportive environment that fosters growth and development. By joining Lovesac, individuals can contribute to the company's mission of revolutionizing the way people live and interact in their homes, with opportunities to develop their skills and make a meaningful impact in the industry.

Do workers at Lovesac get paid breaks?

Sometimes. Only some people get paid breaks.
64% of people say they don’t get paid breaks.
Based on data from 55 people who took the Breakroom Quiz between November 2024 and June 2026.

Does Lovesac pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
65% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and June 2026.

At Lovesac, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
61% of people say they have to use vacation days when they’re out sick.
Based on data from 28 people who took the Breakroom Quiz between May 2025 and June 2026.

Do part-time workers get paid time off at Lovesac?

Most people who work part-time get paid time off.
91% of people who work part-time say they get paid time off
Based on data from 11 people who took the Breakroom Quiz between May 2025 and June 2026.

Is the health insurance from Lovesac affordable enough for their workers?

Most people say the health insurance costs are okay.
96% of people say the health insurance costs are okay
Based on data from 23 people who took the Breakroom Quiz between April 2025 and June 2026.

Do people get paid time off at Lovesac?

Most people get paid time off work.
87% of people say they get paid time off.
Based on data from 30 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 11% of people with changing schedules find out their shifts one week or less ahead of time.
  • 35% of people with changing schedules find out their shifts two weeks ahead of time.
  • 44% of people with changing schedules find out their shifts three weeks ahead of time.
  • 9% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 54 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers at Lovesac worry about hours?

Most people don’t worry about getting enough hours.
73% of people report they don’t worry about getting enough hours.
Based on data from 55 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Lovesac workers get to choose the shifts they work?

Most people get to choose which shifts they work.
73% report that they have enough control over which shifts they work.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it for Lovesac workers to change shifts?

Some people find it hard to change shifts.
39% of people report that it’s hard to change shifts if they need to.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to get time off at Lovesac?

Some people find it hard to get time off.
35% of people report it’s hard to get time off.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Lovesac managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
87% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and June 2026.

Do jobs at Lovesac spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
13% of people report that their job takes up time that they don’t get paid for.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to take sick days at Lovesac?

Some people find it hard to take sick days.
39% of people report that it’s hard to take time off if they are sick.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and June 2026.

Is a Lovesac job good for students?

Most students say this is a good place to work if you’re studying.
92% of students report this is a good place to work if you’re studying.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and June 2026.

Is working at Lovesac good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
82% of people who care for a child or other relative report this is a good place to work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at Lovesac feel treated with respect by their managers?

Most people feel treated with respect by their managers.
86% of people say they’re treated with respect by their managers.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Lovesac get to take their breaks without interruption?

Most people get breaks without interruption.
76% of people report that they get to take their breaks without interruption.
Based on data from 55 people who took the Breakroom Quiz between November 2024 and June 2026.

Is it stressful to work at Lovesac?

Some people feel stressed out here.
44% of people say they often feel stressed out at work.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Lovesac enjoy their jobs?

Most people enjoy their job.
86% of people report they enjoy their job.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Lovesac recommend working with their team?

Most people recommend working with their team.
70% of people report that they would recommend working with their immediate team to a friend.
Based on data from 30 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get enough training when they start at Lovesac?

Most people got enough training when they started.
72% of people report they got enough training when they started working here.
Based on data from 61 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get support to advance at Lovesac?

Only some people are given support to advance their career here.
In the last year, 41% of people report not being given support to advance their career here.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people think Lovesac’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
87% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 54 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers feel well informed about how Lovesac is doing?

Only some people feel well informed about how the company is doing.
42% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and June 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Lovesac?
What are the most popular categories at Lovesac?
Infographic showing various Customer Service Representative job openings at Lovesac in the United States as of July 2026, with employment types broken down into 31% Full Time, and 69% Part Time. Highlights an 96% Physical, and 4% Remote job distribution.
Sr. Specialist, Logistics - Home Delivery

Sr. Specialist, Logistics - Home Delivery

LOVESAC COMPANY

Stamford, CT • On-site, Remote

$75K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Lovesac rating

8.0

Company rating: 8.0 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

8th of 62 rated furniture retailers

Job description

About Lovesac
We are a young-at-heart, fast-growing furniture company, dedicated to helping people fill their homes with Total Comfort™. We do this by designing and innovating furniture solutions that are adaptable, washable, expandable, and delivered right-to-your-door-able, allowing our customers to live the life they want to live.
Our Designed for Life mission started with Sacs, a seat so much better than your classic beanbag made with repurposed Durafoam and designed to reduce environmental impact while providing unimaginable, cloud-like comfort. From there, we expanded the possibility for sustainable furniture with Sactionals, a customizable modular sectional that can be endlessly rearranged to evolve with you. Our product line has grown a lot since our Sacs days, but our goal will always remain the same - to create truly adaptable, comfortable furniture that can be with you for life.
About our Culture
At Lovesac, we strive to be an employer of choice by embodying a culture that encourages team members to think and dream big. We call this Top Ambition. We aim to not only excel within our industry but also make a meaningful impact on the world. Above all else, we're driven by love (because it matters) and are dedicated to promoting love and happiness in all aspects of our work. It's about success, of course, but it's also about making a positive impact on everyone our business touches.
About the Role
As our Sr. Specialist, Logistics - Home Delivery, you will play a critical role in ensuring the seamless movement of goods to, from, and through our warehouses, third-party providers, and customers. Your ability to manage these logistics with accuracy, urgency, and care will help optimize our supply chain, strengthen vendor and operational partnerships, and deliver an exceptional experience for every Lovesac customer.
This position is remote and will report into Lovesac Corporate HUB based in Stamford, CT. Candidates must fully reside in the United States at all times during employment and should have the ability to travel as needed.
What You'll Do
  • Collaborate cross-functionally with Sales, Customer Service, suppliers, and logistics vendors to align on service requirements and deliver against the needs of internal and external customers.
  • Own and lead the Lovesac Home Delivery Program, including planning, rating, routing, execution, tracking, scheduling, and reporting for the movement of goods to, from, and between Lovesac and third-party partners. Ensure related processes are completed accurately, efficiently, on time, and in a cost-effective manner.
  • Monitor shipment lifecycle milestones, proactively identify exceptions, and provide management with clear resolution details. Partner with internal and external customers, suppliers, logistics partners, and field operations to drive timely issue resolution.
  • Initiate and manage loss and damage claim processes, ensuring all claims are filed accurately, completely, and in accordance with negotiated guidelines.
  • Conduct site audits at vendor and service provider locations to address delivery-related concerns, evaluate performance, and confirm compliance with Lovesac standards.
  • Responsible to meet or exceed all goals and key performance indicators (KPIs).
  • Perform any other reasonable duties for this role as requested by management.

Who you Are:
Core Values: Top Ambition, We All Win Together, Conscious Operations, Do Less and Do Best, Love Matters
Table-Stake Values: Willing to Sweep Floors, Grit, Positive, Self-Aware, Self-Starting, Insatiable Learners, Transparency, Customer-Centric
Core Competencies: Builds Customer Centricity, Drives Remark-able Results, Collaborates Effectively, Makes Good Decisions, Demonstrates Self-Awareness
Requirements
  • Bachelor's Degree in Supply Chain Management, Logistics, or similar discipline or equivalent experience or combination of education and experience.
  • 5+ years of experience coordinating 3rd party multi-modal transportation.
  • 2+ years of experience in domestic and home delivery.
  • 2+ years of experience in retail furniture or related industry preferred.
  • Prior experience with TMS &/or delivery routing systems preferred.
  • Must be results driven and utilize knowledge to meet or exceed KPIs and goals.
  • Must have proven time management skills and can quickly adapt to a changing business environment.
  • Able to prioritize responsibilities with the appropriate level of urgency, able to listen and can use this information to solve problems, anticipate issues and make correct decisions based on a variety of situations.
  • Must have the ability to manage multiple projects simultaneously while meeting deadlines consistently.
  • Must have superior communication skills; verbal, written and interpersonal skills; able to listen effectively to solve problems, anticipate issues and make effective decisions.
  • Demonstrates strong analytical, mathematical and problem-solving skills.
  • Maintains the highest level of customer service, creating solutions and experiences that drive business results and engagement with the brand.
  • Exemplify each of our Lovesac values, at all times, be results driven and utilize knowledge to meet or exceed key performance indicators (KPIs), goals and deadlines.
  • Must be able to travel using various forms of transportation, as required by the Company in its sole discretion, for mandatory meetings and conferences held either at our offices or offsite (i.e. quarterly team connection weeks, companywide meetings and events, vendor visits).
  • Must comply with all policies and procedures outlined in the Lovesac Employee Handbook and work collaboratively with fellow employees, treating all clients, both internal and external with dignity and respect at all times.

Full Time Benefits*
  • Financial Benefits: Annual Bonus Program, Inaugural Grant Equity Award, 401K Matching Contribution, Financial Wellness Tools.
  • Health and Wellness Benefits: Medical, Dental, Vision, Health Savings and Flexible Spending Accounts, Paid Parental Leave, Life/AD&D, Short Term and Long-Term Disability, Critical Illness and Accident Insurance, Employee Assistance Program.
  • Paid Time Off: Up to 160 hours of paid time off within our fiscal calendar year, prorated from date of hire, 8 paid company recognized holidays.
  • Pet Insurance and generous Associate Discounts.

*Eligibility and terms for all benefits listed are as outlined in Lovesac's policy and plan documents.
Associate pay will vary based on factors such as qualifications, experience, skill level and competencies.
Lovesac is an Equal Opportunity Employer and considers all applicants for employment without regard to race, color, religious creed, ancestry, national origin, ethnicity, religion, sex, sexual orientation, gender (including gender-related identity, gender nonconformity),, pregnancy, age, national origin, marital status, physical or mental disability, military status, genetic information or any other characteristic protected by applicable law.
Non-New York City Applicants Only: To the extent permitted by law, conditional offers of employment will be contingent upon successful completion of a background check, including but not limited to education verification, employment history verification, reference checks, criminal history and motor vehicle history (if vehicle required). All qualified applicants with criminal histories will be considered in accordance with applicable local, state, and federal law.
Lovesac participates in E-Verify as required by law. Immigration sponsorship is not available for this role.
Lovesac is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at: Accommodations@lovesac.com.

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About Lovesac

Sourced by ZipRecruiter

Lovesac, based in Stamford, CT, US, is a retail company with a primary focus in the furniture industry that has established itself as a leading innovator in design, manufacturing, and retailing. Their best-known product is Lovesac's Sactionals, a washable, changeable, and rearrangeable alternative to traditional stationary furniture like sofas, chairs, and sectionals. The company was founded in 1995 by Shawn Nelson, who created the original eight-foot-wide foam-filled "Lovesac" in the basement of his parents' home. Their mission is to inspire people to live a life by design—not by default—through thoughtfully designed, flexible, and adaptable furniture. Lovesac's commitment to continuous innovation has led to a number of awards and accolades such as being named the Fastest Growing Furniture Retailer in the US by Furniture Today in 2019.

Industry

Retail

Company size

201 - 500 Employees

Headquarters location

Stamford, CT, US

Year founded

1995

Social media

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