2 Lionsgate Customer Service Representative Jobs Hiring Near You

Summary of Position
Lionsgate is seeking a high-agency, hands-on AI product builder to create and ship internal products that materially improve how teams across the business work. This role will own strategic priorities and business problems from stakeholder handoff through design, build, deployment, adoption, and continuous improvement. The mandate is to bring the resourcefulness, technical creativity, and delivery discipline of a startup to an established media company.
The ideal candidate has built and shipped products in a startup, early-stage, or similarly fast-moving environment and is excited by the challenge of bringing meaningful change to a traditional business. They translate ambiguity into working software, iterate with users in short cycles, and pair urgency with patience and sound organizational judgment. They build trust across functions, understand that durable change requires adoption as well as technology, and bring enough media experience to understand the business cases and customers behind the work.
Responsibilities

• Own AI-enabled internal products from initial stakeholder handoff through discovery, scoping, build, deployment, adoption, and ongoing improvement.
• Personally design, code, integrate, and deploy functional products using AI models, APIs, modern application frameworks, automation platforms, cloud services, and enterprise data sources.
• Translate ambiguous needs into clear requirements and working software; right-size scope, test early, and ship useful increments in short, accountable cycles.
• Use executive sponsorship and technical credibility to clarify tradeoffs, question assumptions constructively, surface blockers, and help cross-functional teams reach timely decisions.
• Own the path from prototype to production, building effective partnerships with Engineering, Data, Cybersecurity, IT, Legal, and other teams to meet enterprise requirements while maintaining momentum.
• Prioritize opportunities based on business value, feasibility, risk, user readiness, and time to impact; make pragmatic build-versus-buy decisions and stop low-value work quickly.
• Partner directly with media and corporate stakeholders throughout development, learning their workflows and customers, managing feedback, testing, launch, and adoption, and measuring business value.
• Create lightweight, durable documentation, support models, and reusable technical patterns so products remain reliable while future builds move faster.

Qualifications and Skills

• 6+ years of experience building and shipping software products, including meaningful experience in a startup, early-stage company, new venture, or comparable zero-to-one environment.
• A track record of personally taking multiple products from ambiguous need through production launch, user adoption, and continued iteration; not solely to prototype or proof-of-concept.
• Strong hands-on software-development capability, including proficiency with modern web or application frameworks, Python and/or JavaScript/TypeScript, APIs, cloud services, data integrations, AI models, and automation tools.
• Strong product judgment and a demonstrated ability to reduce scope intelligently, make fast decisions with incomplete information, and balance speed, user value, technical quality, and risk.
• Meaningful experience in media, entertainment, or a closely related content business, with an understanding of the workflows, economics, and customer needs that shape practical use cases.
• The patience, resilience, communication skills, and organizational judgment to build trust, influence senior stakeholders, and sustain change within a complex, established institution.

Nice to Haves

• Experience as a founding engineer, technical founder, early product engineer, or similarly broad hands-on builder.
• Experience building AI-native products or working within an AI startup or high-growth product organization.
• Experience developing internal applications, knowledge systems, decision-support tools, or workflow products for nontechnical users.
• Experience deploying generative AI in environments with meaningful security, privacy, intellectual property, or compliance considerations.
• Experience establishing a faster product-development practice inside a larger or more process-heavy organization.

What Success Looks Like

• Stakeholders see working software early, and useful releases reach users on a consistent cadence rather than languishing in prolonged discovery or handoff cycles.
• Employees adopt delivered solutions and incorporate them into ongoing workflows.
• Products demonstrate measurable value through time savings, better decisions, reduced friction, risk reduction, or new business capabilities.
• Strong partnerships across enterprise functions accelerate decisions, address blockers transparently, and give prototypes a clear path to production and support.

Additional Requirements
This position requires five (5) days per week in office.
About Lionsgate
Lionsgate (NYSE: LION) is one of the world's leading standalone, pure play, publicly traded content companies. It brings together diversified motion picture and television production and distribution businesses, a world-class portfolio of valuable brands and franchises, a talent management and production powerhouse and a more than 20,000-title film and television library, all driven by the studio's bold and entrepreneurial culture.
Our Benefits

• Full Coverage - Medical, Vision, and Dental
• Work/Life Balance - generous sick days, vacation days, holidays, and Impact Day
• 401(k) company matching

Compensation
$250,000 - $300,000
EEO Statement
Lionsgate is an equal employment opportunity employer. All employees and applicants are evaluated on the basis of their qualifications, consistent with applicable state and federal laws. In addition, Lionsgate will provide reasonable accommodations for qualified individuals with disabilities. Lionsgate will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and federal law.