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LERETA

24 Lereta Customer Service Representative Jobs Hiring Near You

Lereta

Payment Correspondence Processor I

Pomona, CA · On-site

$16.02 - $20/hr

Utilize 10-Key tax amounts into LERETA's TCSL (Tax C Service Search Listing) System * Image and index customer documents for proper uploading to LERETA's WebXtender System * Outsource Mail ...

Lereta

Payment Correspondence Processor I

Pomona, CA · On-site

$16.02 - $20/hr

Utilize 10-Key tax amounts into LERETA's TCSL (Tax C Service Search Listing) System * Image and index customer documents for proper uploading to LERETA's WebXtender System * Outsource Mail ...

LERETA, LLC

Strategic Sales Representative

Pomona, CA

$85K - $125K/yr

... service providers. This role focuses on developing relationships at the corporate level while ... customer success teams ensuring our new clients remain raving fans of LERETA. The position is ...

Lereta

Strategic Sales Representative

Pomona, CA · On-site +1

$85K - $125K/yr

... service providers. This role focuses on developing relationships at the corporate level while ... customer success teams ensuring our new clients remain raving fans of LERETA. The position is ...

LERETA, LLC

Payment Correspondence Lead

Pomona, CA

... Customer Service * Demonstrates professional telephone mannerism when speaking to LERETA's mortgage lenders and taxing authorities * Demonstrates professionalism in representing LERETA LLC to ...

Lereta

Payment Correspondence Lead

Pomona, CA · On-site

$19.46 - $24.33/hr

... Customer Service * Demonstrates professional telephone mannerism when speaking to LERETA's mortgage lenders and taxing authorities * Demonstrates professionalism in representing LERETA LLC to ...

Lereta

Senior Payment & Correspondence Processor

Pomona, CA · On-site

$16.96 - $22.90/hr

... LERETA's TCSL (Tax C Service Search Listing) System • Images and indexes customer documents for proper uploading to LERETA's WebXtender System • Distributes outsourcing Mail according to lender ...

Lereta

Refund-Return Processor II

Pomona, CA · On-site

$18.28 - $22/hr

Knowledge of the LERETA online system, Black Knight (MSP) and/or Fiserv Servicing Systems * Data entry/computer usage experience * Customer service experience * Minimum of 6 months as a Refund/Return ...

LERETA

Refund-Return Processor II

Pomona, CA · On-site

$18.28 - $22/hr

Knowledge of the LERETA online system, Black Knight (MSP) and/or Fiserv Servicing Systems * Data entry/computer usage experience * Customer service experience * Minimum of 6 months as a Refund/Return ...

LERETA, LLC

Refund-Return Processor II

Pomona, CA

$18.28 - $22/hr

Knowledge of the LERETA online system, Black Knight (MSP) and/or Fiserv Servicing Systems * Data entry/computer usage experience * Customer service experience * Minimum of 6 months as a Refund/Return ...

Lereta

Outsource Task Lead

Pomona, CA · On-site +1

$20.73 - $25.91/hr

... needed Customer Service • Responds to mortgage lenders and taxing agency jurisdictions by ... LERETA Tasks Research Outsource functions • Assists team with decision making issues related to ...

LERETA, LLC

Outsource Task Lead

Pomona, CA

$20.73 - $25.91/hr

... needed Customer Service · Responds to mortgage lenders and taxing agency jurisdictions by ... LERETA Tasks Research Outsource functions · Assists team with decision making issues related to ...

LERETA, LLC

Help Desk Team Lead

Pomona, CA

$23.04 - $28/hr

The Help Desk Team Leader ensures that the team is delivering excellent customer service in ... LPTS - LERETA Property Tax, LERETANet, Mainframe, TTS - Total Tax System, TS2, WebXtender, iSupport ...

Lereta

Help Desk Team Lead

Pomona, CA · On-site

$23.04 - $28/hr

The Help Desk Team Leader ensures that the team is delivering excellent customer service in ... LPTS - LERETA Property Tax, LERETANet, Mainframe, TTS - Total Tax System, TS2, WebXtender, iSupport ...

LERETA, LLC

Business Analyst l

Pomona, CA

$54K - $60K/yr

The Business Analyst I provides operational and analytical support to the LERETA Tax and Flood ... Captures and stores customer servicing agreement details in a structure that allows accurate ...

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LERETA Jobs Information

Do workers at LERETA get paid breaks?

Sometimes. Only some people get paid breaks.
60% of people say they don’t get paid breaks.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and December 2025.

Does LERETA pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it to get time off at LERETA?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and January 2026.

How easy is it to take sick days at LERETA?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people at LERETA feel treated with respect by their managers?

Most people feel treated with respect by their managers.
67% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and December 2025.

Do people at LERETA get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and January 2026.

Is it stressful to work at LERETA?

Most people feel stressed out here.
86% of people say they often feel stressed out at work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people at LERETA enjoy their jobs?

Only some people enjoy their job.
57% of people report they don’t enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people at LERETA recommend working with their team?

Only some people recommend working with their team.
57% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people get enough training when they start at LERETA?

Some people didn’t get enough training when they started.
57% of people report they didn’t get enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people get support to advance at LERETA?

Most people aren’t given support to advance their career here.
In the last year, 86% of people report not being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people think LERETA’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and January 2026.

Do workers feel well informed about how LERETA is doing?

Most people don’t feel well informed about how the company is doing.
80% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and January 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Lereta?

Infographic showing various Customer Service Representative job openings at Lereta in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 79% Physical, 7% Hybrid, and 14% Remote job distribution.

Payment Correspondence Processor I

Lereta

Pomona, CA • On-site

$16.02 - $20/hr

Full-time

Re-posted 20 days ago

LERETA rating

7.5

Company rating: 7.5 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

203rd of 492 rated business services

Job description

The Payment & Correspondence Processor I supports the main responsibilities of the Bill Acquisition & Payment Teams by responding to outgoing manual bill requests to taxing authorities, reviewing and keying of tax amounts for reporting to LERETA customers, review of incoming mail to support the Outsourcing Teams, and balancing the funds received for timely and accurate payment remittance.
Essential Functions:
  • Prepare outgoing Bill Request and Registrations to taxing authorities
  • Open incoming mail from taxing authorities and route to appropriate process
  • Authenticate all tax bills received and confirm correct taxing authority mailing address, phone number, contact information and due dates.
  • Utilize 10-Key tax amounts into LERETA's TCSL (Tax C Service Search Listing) System
  • Image and index customer documents for proper uploading to LERETA's WebXtender System
  • Outsource Mail distribution according to Lender approved Mail matrix. In some cases, interact with Lender Servicing systems; MSP, FiServ, Mortgage SERV, LSAMS, etc.
  • Cash Management - Expedite the identification of incoming electronic funds and lender checks to Key Check details into Payment DB for mass payments
  • Balance Sheet - balance funds for mass payments to taxing authorities in conjunction with ELD (Economic Loss Date) to ensure timely remittance. Review daily cash flow, to ensure account reconciliation prior to remittance of funds to the taxing authority
  • Analyze prioritization of work and projects by creating, manipulating, and utilizing excel spreadsheets
  • File and pull necessary tax bills for Payment processing to prepare. Bill Match necessary bills to payment listings for clean organized payment packages to the taxing authorities
  • Evaluate position of funds in-house against various SLA's to determine best processing path supporting team goals and customer expectations
  • Utilize internal controls such as internal DCP (Daily Cash Position) report to monitor funds payable to LERETA
  • Initiate and prepare timely and accurate Electronic Funds Transfers to various taxing authorities
  • Upload payment file details to Taxing Authorities Vendor Websites (Auto Agent, GovTech, and Grant Street) and ensure that procedures and policies are followed for excess funds during upload
  • Speak to LERETA's mortgage lenders and taxing authorities
  • Respond to mortgage lenders and taxing authorities by utilizing effective verbal and written communication in a prompt and accurate manner
  • Provide details of quality issues found throughout process to immediate Team Lead or Supervisor
  • Accurately prepare production/statistical reports as applicable
  • Assist with training of fellow team members

SALARY RANGE $16.02 - $20.00
Requirements:
  • Must be able to type 45+ wpm
  • Must be able to use 10 key by touch; 7k or above with 98% accuracy
  • Must be a team player and have the ability to work in a team environment
  • Possess effective communication skills, both written and verbal
  • Ability to work in a fast-paced and high stress environment

Required Education:
  • High School Diploma or equivalent

Preferred Education & Experience:
  • Basic Knowledge of Real Estate Tax Servicing

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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