KnowBe4
KnowBe4

22 Knowbe4 Technical Support Representative Jobs Hiring Near You

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more ... Support in the renewal process where there is an opportunity to grow the account. * Work with those ...

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more ... As a Staff Engineer, you are a technical leader in day-to-day operations. This is not a people ...

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KnowBe4 Jobs Information

Does KnowBe4 pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between November 2024 and March 2026.

How easy is it to get time off at KnowBe4?

Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 8 people who took the Breakroom Quiz between November 2024 and March 2026.

How easy is it to take sick days at KnowBe4?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 8 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people at KnowBe4 feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people at KnowBe4 get to take their breaks without interruption?

Most people get breaks without interruption.
88% of people report that they get to take their breaks without interruption.
Based on data from 8 people who took the Breakroom Quiz between November 2024 and March 2026.

Is it stressful to work at KnowBe4?

Most people feel stressed out here.
71% of people say they often feel stressed out at work.
Based on data from 7 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people at KnowBe4 enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and February 2026.

Do people at KnowBe4 recommend working with their team?

Only some people recommend working with their team.
38% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 8 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people get enough training when they start at KnowBe4?

Most people got enough training when they started.
100% of people report they got enough training when they started working here.
Based on data from 8 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people get support to advance at KnowBe4?

Most people are given support to advance their career here.
In the last year, 83% of people report being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people think KnowBe4’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and March 2026.

Do workers feel well informed about how KnowBe4 is doing?

Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and March 2026.
What other companies are hiring for Technical Support Representative jobs?
What are the most popular categories at Knowbe4?
Infographic showing various Technical Support Representative job openings at Knowbe4 in the United States as of July 2026, with employment types broken down into 4% Internship, and 96% Full Time. Highlights an 16% Physical, and 84% Remote job distribution.
Entry Level Sales Representative (Hybrid)

Entry Level Sales Representative (Hybrid)

KnowBe4

Clearwater, FL • On-site, Remote

Full-time

Posted 11 days ago


KnowBe4 rating

8.4

Company rating: 8.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

10th of 108 rated security


Job description

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.
Clearwater positions open to candidates located in greater Tampa Bay area. #ZR
The Entry Level Sales Representative will act as pre-sales support and is responsible for qualifying leads at the initial stages in the sales funnel. This position must research potential customers, connect with and educate prospects on our product offerings and qualify the leads before passing them to the sales sales team. The primary focus will be to turn leads into qualified opportunities by partnering with marketing and sales to create and execute on program and inbound lead generation campaigns. The individual in this role will be expected to track all relevant information regarding qualification and lead management activity in (our CRM) Salesforce.com and (in our Sales Automation Tool).
Responsibilities:
  • Identify and qualify prospective customers who are a good fit for KnowBe4's range of products and services (including Egress)
  • Develop opportunities for the sales team from prospecting and marketing generated leads
  • Develop and implement outbound prospecting to engage prospective buyers
  • Respond, engage and qualify inbound leads and inquiries
  • Collaborate with sales and marketing team members on strategic sales approach
  • Develop and execute on a strong prospecting plan of attack, including email and call scripts
  • Track all relevant qualification and lead management activity using Salesforce.com
  • Ensure successful follow through of sales cycle by maintaining accurate activity and lead qualification information in Salesforce.com and Salesloft
  • Provide in depth information to the Regional sales teams to enable the most qualified and productive demos

Qualifications:
  • Bachelor's degree or relevant experience
  • Familiarity with standard concepts, practices and procedures within the IT Security Field a plus
  • Experience with Gmail and Google Docs
  • Experience with MS Office
  • Proven Leadership abilities
  • Organizational project management experience
  • Excellent verbal and written communications
  • Good computer skills
  • Friendly phone voice
  • "Pleasantly persistent" as it can take multiple tries to reach a prospect
  • Ability to leave a message and sound interested
  • Must be highly organized and results-oriented

Our Fantastic Benefits
We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
No recruitment agencies, please.

What KnowBe4 employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom


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About KnowBe4

Sourced by ZipRecruiter

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Industry

Technology, communication and media

Company size

1,001 - 5,000 Employees

Headquarters location

Clearwater, FL, US

Year founded

2010

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