16 Kldiscovery Operations Manager Jobs Hiring Near You

About KLDiscovery

KLDiscovery is a global eDiscovery and legal technology provider serving large law firms, corporate legal departments, and government agencies. We build and operate the products and services that legal teams rely on to manage, process, and review case data at scale. With operations across multiple countries and a client base that includes AmLaw 200 firms, we handle some of the largest and most complex matters in the industry.

About the role

KLDiscovery is hiring a Director of Infrastructure Architecture to set and own the technical architecture across the platforms that host client matters and data - including our Nebula and Relativity environments - and the cloud, storage, network, and security foundations that support them. This is a player/coach role created to bring deliberate, consistent architectural direction to a portfolio of client-platform initiatives.

The Director will be the senior technical authority for decisions that span multi-tenant client-hosting architecture, client data residency and sovereignty, hosting region strategy, performance for review and processing workloads, and storage tiering for client matters. They will translate business priorities to build a coherent target-state architecture. The right person is equally comfortable shaping multi-year strategy and rolling up their sleeves to guide an active migration.

We offer competitive total compensation that includes base pay, bonus potential, inclusive benefits, wellness programs, and perks. We use market and industry data to inform pay decisions while considering geography and labor markets, individual experience, and business needs. Individual compensation will vary, although a reasonable estimate of the current annualized base pay range for this position is $150,000 to $200,000.

Job location: Remote (but candidate must be based in the United States)

What you will do

• Define and build the architecture vision, standards, and roadmap for KLDiscovery's client-hosting platforms - including Nebula and Relativity environments - and the cloud, network, storage, and identity foundations that support them.
• Lead architecture for major client-platform programs, including Nebula and Relativity hosting modernization, client data migrations at scale, multi-region expansion, and storage architecture for client review and processing workloads.
• Own cloud and network architecture strategy for client-facing platforms, including latency and throughput for review applications, ingress and egress for large client data sets, region selection to meet data residency commitments, and the trade-offs between client-hosted and KLD-hosted matters.
• Provide architectural oversight and review gates for cross-functional programs so that major initiatives are designed consistently rather than reactively.
• Partner with the security organization on tenant isolation, client data protection, audit and compliance posture (SOC 2, ISO 27001, and client-specific security requirements), and the DR and business-continuity commitments KLDiscovery makes to clients under contractual SLAs.
• Lead, mentor, and develop team, setting technical direction and raising the bar on design quality.
• Advise senior IT, Product, Client Services, and Sales and Solutions Engineering leaders on technology investments, build-versus-buy decisions, and the long-term implications of architecture choices - including what KLDiscovery can credibly sell and commit to clients.

What you bring

• Ten or more years in IT infrastructure, cloud, or enterprise architecture roles, including several years setting architecture direction for multi-tenant client-hosting environments at scale on Microsoft Azure.
• Deep expertise in infrastructure and storage architecture: enterprise storage platforms and migrations, virtualization (VMware/Hyper-V), data center design, and network architecture.
• Strong command of cloud and network strategy, including hybrid-cloud design, internet egress and edge/CDN architecture, and the cost and performance trade-offs across hosting models.
• Demonstrated ability to lead architecture across concurrent, cross-functional programs and to establish standards and review practices that scale.
• Experience leading or mentoring technical teams and influencing senior stakeholders without relying on direct authority.
• Demonstrated experience architecting disaster-recovery and business-continuity solutions to meet contractual client SLA commitments for a hosted or SaaS platform.
• Excellent communication skills, with the ability to translate complex technical trade-offs into clear business terms.

Nice to have

• Familiarity with security platforms such as Microsoft Sentinel.
• Experience modernizing ITSM/ticketing platforms or other enterprise IT tooling.
• Relevant architecture certifications (for example TOGAF, or Microsoft/cloud architecture credentials).