KeyBank
KeyBank

27 Keybank Jobs Hiring Near You

Desktop Support (Internship)

Brooklyn, OH · On-site

$14 - $18/hr

KeyBank is equal parts financial institution and technology innovator, and the KTOS team is at the center of creating solutions to solve the vital needs of our clients first. KTOS - made up of more ...

KeyBank is equal parts financial institution and technology innovator, and the KTOS team is at the center of creating solutions to solve the vital needs of our clients first. KTOS - made up of more ...

Serve as KeyBank's external-facing advocate and liaison in the community. * Monitor CRA performance and collaborate with business lines to improve outcomes. * Participate in the Community Investment ...

Serve as KeyBank's external-facing advocate and liaison in the community. * Monitor CRA performance and collaborate with business lines to improve outcomes. * Participate in the Community Investment ...

KeyBank is equal parts financial institution and technology innovator, and the KTOS team is at the center of creating solutions to solve the vital needs of our clients first. KTOS - made up of more ...

KeyBank Real Estate Capital is consistently ranked among the top commercial real estate lenders in the country. You'll work on meaningful transactions with a team that has deep expertise and a strong ...

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KeyBank Jobs Information

Do workers at KeyBank get paid breaks?

Sometimes. Only some people get paid breaks.
49% of people say they don’t get paid breaks.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

Does KeyBank pay people when they’re sick?

Yes. Most people get paid when they’re sick.
85% of people say they would get paid if they were sick but scheduled to work.
Based on data from 39 people who took the Breakroom Quiz between July 2025 and July 2026.

At KeyBank, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
87% of people say they have to use vacation days when they’re out sick.
Based on data from 39 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from KeyBank affordable enough for their workers?

Most people say the health insurance costs are okay.
91% of people say the health insurance costs are okay
Based on data from 34 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at KeyBank?

Most people get paid time off work.
98% of people say they get paid time off.
Based on data from 44 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 21% of people with changing schedules find out their shifts one week or less ahead of time.
  • 14% of people with changing schedules find out their shifts two weeks ahead of time.
  • 17% of people with changing schedules find out their shifts three weeks ahead of time.
  • 48% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 29 people who took the Breakroom Quiz between November 2024 and July 2026.

Do workers at KeyBank worry about hours?

Most people don’t worry about getting enough hours.
91% of people report they don’t worry about getting enough hours.
Based on data from 54 people who took the Breakroom Quiz between November 2024 and July 2026.

Do KeyBank workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
35% report that they don’t have enough control over which shifts they work.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it for KeyBank workers to change shifts?

Most people find it easy to change shifts.
67% of people report that it’s easy to change shifts if they need to.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and February 2026.

How easy is it to get time off at KeyBank?

Most people find it easy to get time off.
85% of people report it’s easy to get time off.
Based on data from 40 people who took the Breakroom Quiz between July 2025 and July 2026.

Do KeyBank managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
91% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 33 people who took the Breakroom Quiz between February 2025 and February 2026.

Do jobs at KeyBank spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
3% of people report that their job takes up time that they don’t get paid for.
Based on data from 35 people who took the Breakroom Quiz between February 2025 and February 2026.

How easy is it to take sick days at KeyBank?

Most people find it easy to take sick days.
90% of people report that it’s easy to take time off if they are sick.
Based on data from 40 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a KeyBank job good for students?

Most students say this is a good place to work if you’re studying.
67% of students report this is a good place to work if you’re studying.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.

Is working at KeyBank good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
84% of people who care for a child or other relative report this is a good place to work.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at KeyBank feel treated with respect by their managers?

Most people feel treated with respect by their managers.
92% of people say they’re treated with respect by their managers.
Based on data from 36 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at KeyBank get to take their breaks without interruption?

Most people get breaks without interruption.
82% of people report that they get to take their breaks without interruption.
Based on data from 38 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at KeyBank?

Most people feel stressed out here.
70% of people say they often feel stressed out at work.
Based on data from 40 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at KeyBank enjoy their jobs?

Most people enjoy their job.
77% of people report they enjoy their job.
Based on data from 35 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at KeyBank recommend working with their team?

Only some people recommend working with their team.
34% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 44 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at KeyBank?

Most people got enough training when they started.
72% of people report they got enough training when they started working here.
Based on data from 39 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at KeyBank?

Most people are given support to advance their career here.
In the last year, 74% of people report being given support to advance their career here.
Based on data from 38 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think KeyBank’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
68% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 37 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how KeyBank is doing?

Most people feel well informed about how the company is doing.
79% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 38 people who took the Breakroom Quiz between July 2025 and July 2026.
Infographic showing various job openings at Keybank in the United States as of July 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 84% Physical, 13% Hybrid, and 3% Remote job distribution.

Configuration Specialist Commercial Card

KeyBank

Brooklyn, OH • On-site

Full-time

This job post has expired today. Applications are no longer accepted.


KeyBank rating

8.2

Company rating: 8.2 out of 10

Based on 98 frontline employees who took The Breakroom Quiz

51st of 170 rated banks


Job description

Location:
4910 Tiedeman Road, Brooklyn Ohio
Position Location Policy
  • General Location: Open to candidates within the United States. Within the KeyBank footprint highly preferred
  • Hybrid Requirement (if within specific cities): If the selected candidate resides within KeyBank footprint, they are expected to work on-site 2 days per week at the nearest KeyBank non-branch location.
  • Remote Option: If the selected candidate lives outside of KeyBank's geographic footprint, the position will be considered fully remote. Available to those residing in the United States.

JOB BRIEF (PURPOSE)
Commercial Onboarding and Servicing (COS) is an organization focused on delivering the highest level of service and support to KeyBank Commercial Clients. Within COS, the Onboarding Group is dedicated to providing post-sales solutioning, project management, implementation, and training to those commercial clients establishing new relationships with KeyBank or adding new services to existing relationships. This pivotal stage in the client lifecycle sets the initial impression of what a relationship with KeyBank will be like, and is critical to a client's decision to expand their KeyBank relationship with additional products and services.
The Vendor Configuration Specialists serve as the main contact and project manager from KeyBank to lead clients and vendor partners through the post-sales experience to ensure clients are quickly and effectively using KeyBank's products and services. Onboarding events can range in product and process complexity, can vary by clients' needs, and can span from small to large corporations. Our Commercial Card Configuration Specialists support the implementation for client Distributed Card, Travel and Expense, and virtual Accounts Payables Automation solutions incorporating card payment components, requiring partnership and integration with a variety of travel platforms, accounting software, HR solutions, and vendor payment portals and solutions.
ESSENTIAL JOB FUNCTIONS
  • Lead meetings with stakeholders (Business Development, Clients, Operations, etc.); Maintain focus on agenda topics, identify action items and outstanding issues, and clearly identify responsibility and timelines for completing required tasks
  • Use client facing artifacts, tools and resources to provide consistent documentation of progress status, priorities and risks for onboarding projects (i.e. project plans, email templates, client facing summaries, etc.)
  • Maintain accuracy of internal data and records in Salesforce and other systems for clear transparency and visibility by stakeholders and leadership, and stewardship of data for metrics and performance management
  • Engage subject matter experts to aid in brainstorming
  • Clearly and succinctly communicates in written and verbal mediums
  • Timely response to client, leader, and partner requests or inquiries
  • Build and maintain professional relationships with internal and external partners to facilitate mutual understanding and respect in completion of Onboarding Opportunities
  • Build knowledge about assigned solution, industry applications, and related systems that interact with assigned solutions.
  • Build knowledge & awareness in complementary solutions, their interaction with assigned solutions and how they support client's operational objectives
  • Demonstrate expertise in problem solving client solutions and configurations to meet strategic or operational needs
  • Contribute to development and improvement of Project Management tools, artifacts and resources
  • Contribute to development, problem solving and improvement of processes, procedures and knowledge resources related to your assigned solution
  • Demonstrate collaborative, continuous improvement mindset to reduce friction points in processes and relationships

REQUIRED QUALIFICATIONS
  • Bachelor's Degree or relevant industry experience
  • Minimum of 3 years of relevant industry experience in client facing roles such as configuration, implementations, project execution, client delivery management, or similar industry role.
  • Banking, financial services or similar industry experience with treasury product experience required
  • Possess strong project management (i.e. Handles projects of moderate to high complexity, potentially leading multiple projects simultaneously)
  • Demonstrate solution-oriented and critical thinking skills
  • Skilled in written and verbal communication with demonstrated professional application.
  • Excellent interpersonal and client facing skills, driving an exceptional client experience
  • Self-directed and decisive, with a strong track record of working independently
  • Ability to participate effectively in a highly collaborative work team environment
  • Excellent organizational skills with the ability to set priorities and handle difficult situations while maintaining strong personal relationships
  • Detail oriented and ability to follow through
  • Knowledge of Microsoft Office Programs including Word, Excel, PowerPoint and Project
  • Proven ability to work in a fast-paced environment with a commitment and willingness to strive toward achieving company goals.

PREFERRED QUALIFICATIONS
  • Project Management or Program Management experience
  • Commercial card product knowledge
  • Prior experience managing support and services provided by 3rd Party Vendors
  • Prior experience with business process automation solutions or FinTech solutions
  • Salesforce.com/Service Cloud/ Teams

Physical Demands
  • General office environment: Prolonged sitting, ability to communicate face-to-face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.

Travel/Driving Requirements
  • May need to travel to corporate office or for industry conferences

Skills
  • Project Management - Leading and coordinating onboarding projects effectively.
  • Client Relationship Building - Creating strong, trust-based client and partner connections.
  • Communication - Clear, professional verbal and written communication.
  • Problem Solving - Analytical thinking to resolve client and system issues.
  • Technical Proficiency - Skilled in tools like Salesforce, Excel, and onboarding platforms.
  • Industry Knowledge - Understanding of commercial card products and FinTech solutions.
  • Data Accuracy - Maintaining precise records and documentation.
  • Collaboration - Working cross-functionally with teams and vendors.
  • Adaptability - Thriving in fast-paced, dynamic environments.
  • Organization - Prioritizing tasks and managing time with attention to detail.

This position is NOT eligible for employment visa (e.g., H-1B) sponsorship. Applicants must be currently authorized to work in the United Stated on a full-time basis.
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $69,000.00 - $105,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.
Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 07/30/2026KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.
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About KeyBank

Sourced by ZipRecruiter

Key is one of the nation's largest bank-based financial services companies. Key provides deposit, lending, cash management, insurance, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of more than 1,200 branches and more than 1,500 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications, and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name.

Industry

Banking and credit intermediation

Company size

10,000+ Employees

Headquarters location

Cleveland, OH, US

Year founded

1849