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Kendra Scott
Kendra Scott

64 Kendra Scott Customer Service Representative Jobs Hiring Near You

Kendra Scott

Seasonal Customer Care Associate

Austin, TX

$15 - $17.25/hr

Be the voice of Kendra Scott to internal and external customers, providing "WOW" customer service and representing the brand image at all times. Qualifications * 1-2 years of retail and/or customer ...

Kendra Scott

Seasonal Customer Care Associate

Austin, TX · On-site

$14.75 - $17/hr

Be the voice of Kendra Scott to internal and external customers, providing "WOW" customer service and representing the brand image at all times. Qualifications * 1-2 years of retail and/or customer ...

Kendra Scott

Seasonal Retail Stylist

Houston, TX · On-site

$13.50 - $15/hr

Most importantly, you represent the Kendra Scott culture uniquely and positively! Your ... You are Customer Obsessed : Your passion for relationship building is off the charts! You ...

Kendra Scott

Retail Store Manager

Fort Worth, TX · On-site

... represent the Kendra Scott culture uniquely and positively. Your Responsibilities * You're Customer ... You believe in and teach the WOW Service Principles to build strong guest connects with a goal of ...

Kendra Scott

Retail Stylist

Franklin, TN · On-site

$14.75 - $17/hr

... represent the Kendra Scott culture uniquely and positively! Your Responsibilities * You're Customer Focused : You have a knack for building and maintaining relationships! You use the WOW Service ...

Kendra Scott

Retail Stylist

Annapolis, MD

$15 - $17.25/hr

... represent the Kendra Scott culture uniquely and positively! Your Responsibilities * You're Customer Focused : You have a knack for building and maintaining relationships! You use the WOW Service ...

Kendra Scott

Retail Stylist

Columbia, MD

$14.75 - $17/hr

Most importantly, you represent the Kendra Scott culture uniquely and positively! This store is ... Your Responsibilities * You're Customer Focused: You have a knack for building and maintaining ...

Kendra Scott

Retail Stylist

Charlotte, NC · On-site

$14.50 - $16.75/hr

... represent the Kendra Scott culture uniquely and positively! Your Responsibilities * You're Customer Focused : You have a knack for building and maintaining relationships! You use the WOW Service ...

Kendra Scott

Retail Stylist

Plano, TX

$14.25 - $16.25/hr

... represent the Kendra Scott culture uniquely and positively! Your Responsibilities * You're Customer Focused : You have a knack for building and maintaining relationships! You use the WOW Service ...

Kendra Scott

Retail Stylist

Charleston, SC

$14.25 - $16.50/hr

... represent the Kendra Scott culture uniquely and positively! Your Responsibilities * You're Customer Focused : You have a knack for building and maintaining relationships! You use the WOW Service ...

Kendra Scott

Retail Stylist

San Antonio, TX · On-site

$13.75 - $15.75/hr

... represent the Kendra Scott culture uniquely and positively! Your Responsibilities * You're Customer Focused : You have a knack for building and maintaining relationships! You use the WOW Service ...

Kendra Scott

Retail Stylist

Whitehall, PA · On-site

$14.50 - $16.50/hr

... represent the Kendra Scott culture uniquely and positively! Your Responsibilities * You're Customer Focused : You have a knack for building and maintaining relationships! You use the WOW Service ...

Kendra Scott

Retail Stylist

Greensboro, NC · On-site

$14.75 - $17/hr

... represent the Kendra Scott culture uniquely and positively! Your Responsibilities * You're Customer Focused : You have a knack for building and maintaining relationships! You use the WOW Service ...

Kendra Scott

Retail Stylist

Scottsdale, AZ · On-site

$15.25 - $17.50/hr

... represent the Kendra Scott culture uniquely and positively! Your Responsibilities * You're Customer Focused : You have a knack for building and maintaining relationships! You use the WOW Service ...

Kendra Scott

Retail Stylist

Beavercreek, OH

$14.75 - $17/hr

... represent the Kendra Scott culture uniquely and positively! Your Responsibilities * You're Customer Focused : You have a knack for building and maintaining relationships! You use the WOW Service ...

Kendra Scott

Retail Stylist

Canoga Park, CA

$16 - $18.25/hr

... represent the Kendra Scott culture uniquely and positively! Your Responsibilities * You're Customer Focused : You have a knack for building and maintaining relationships! You use the WOW Service ...

Kendra Scott

Retail Stylist

Sevierville, TN

$13.25 - $15.25/hr

... represent the Kendra Scott culture uniquely and positively! Your Responsibilities * You're Customer Focused : You have a knack for building and maintaining relationships! You use the WOW Service ...

Kendra Scott

Retail Stylist

Tulsa, OK

$12.50 - $14.50/hr

... represent the Kendra Scott culture uniquely and positively! Your Responsibilities * You're Customer Focused : You have a knack for building and maintaining relationships! You use the WOW Service ...

Kendra Scott

Retail Stylist

Allen, TX · On-site

$14.25 - $16.25/hr

... represent the Kendra Scott culture uniquely and positively! Your Responsibilities * You're Customer Focused : You have a knack for building and maintaining relationships! You use the WOW Service ...

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Kendra Scott Jobs Information

What is it like to work at Kendra Scott?

Kendra Scott is known for its collaborative and inclusive company culture, prioritizing employee growth and well-being. The company's team structure is designed to foster creativity and innovation, with a flat organizational hierarchy and opportunities for cross-functional collaboration. Working at Kendra Scott may appeal to individuals who value a dynamic work environment, opportunities for professional development, and a mission-driven approach to business, with a focus on empowering women and promoting social responsibility.

What makes Kendra Scott an attractive place to work?

Kendra Scott is a well-established and respected jewelry and accessories company known for its commitment to empowering women and fostering a culture of creativity and inclusivity. The company's workplace is characterized by a collaborative and innovative environment, where employees are encouraged to share ideas and take ownership of their projects, and a focus on work-life balance and employee well-being. Joining Kendra Scott offers opportunities for professional growth and development, as well as the chance to contribute to a company that prioritizes social responsibility and community engagement.

Do workers at Kendra Scott get paid breaks?

No. Most people don’t get paid breaks.
83% of people say they don’t get paid breaks.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and February 2026.

Does Kendra Scott pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
91% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and February 2026.

At Kendra Scott, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
83% of people say they have to use vacation days when they’re out sick.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and February 2026.

Do part-time workers get paid time off at Kendra Scott?

Most people who work part-time don’t get paid time off.
88% of people who work part-time say they don’t get paid time off
Based on data from 8 people who took the Breakroom Quiz between June 2025 and November 2025.

Is the health insurance from Kendra Scott affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 6 people who took the Breakroom Quiz between March 2025 and February 2026.

Do people get paid time off at Kendra Scott?

Some people get paid time off from work.
50% of people say they don’t get paid time off.
Based on data from 16 people who took the Breakroom Quiz between May 2025 and February 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 22% of people with changing schedules find out their shifts one week or less ahead of time.
  • 59% of people with changing schedules find out their shifts two weeks ahead of time.
  • 14% of people with changing schedules find out their shifts three weeks ahead of time.
  • 5% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 37 people who took the Breakroom Quiz between December 2024 and November 2025.

Do workers at Kendra Scott worry about hours?

Some people worry about getting enough hours.
38% of people report they worry about getting enough hours.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and November 2025.

Do Kendra Scott workers get to choose the shifts they work?

Most people get to choose which shifts they work.
73% report that they have enough control over which shifts they work.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and November 2025.

How easy is it for Kendra Scott workers to change shifts?

Some people find it hard to change shifts.
45% of people report that it’s hard to change shifts if they need to.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and November 2025.

How easy is it to get time off at Kendra Scott?

Some people find it hard to get time off.
34% of people report it’s hard to get time off.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and February 2026.

Do Kendra Scott managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
38% of people say their manager changes their shift schedule at the last minute.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and November 2025.

Do jobs at Kendra Scott spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
22% of people report that their job takes up time that they don’t get paid for.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and November 2025.

How easy is it to take sick days at Kendra Scott?

Some people find it hard to take sick days.
52% of people report that it’s hard to take time off if they are sick.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and February 2026.

Is a Kendra Scott job good for students?

Most students say this is a good place to work if you’re studying.
88% of students report this is a good place to work if you’re studying.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and November 2025.

Is working at Kendra Scott good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
80% of people who care for a child or other relative report this is a good place to work.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and February 2026.

Do people at Kendra Scott feel treated with respect by their managers?

Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at Kendra Scott get to take their breaks without interruption?

Only some people get breaks without interruption.
35% of people report that their breaks get interrupted.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and February 2026.

Is it stressful to work at Kendra Scott?

Some people feel stressed here.
61% of people say they often feel stressed at work.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at Kendra Scott enjoy their jobs?

Most people enjoy their job.
87% of people report they enjoy their job.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at Kendra Scott recommend working with their team?

Only some people recommend working with their team.
41% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people get enough training when they start at Kendra Scott?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people get support to advance at Kendra Scott?

Only some people are given support to advance their career here.
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people think Kendra Scott’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
70% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and February 2026.

Do workers feel well informed about how Kendra Scott is doing?

Most people feel well informed about how the company is doing.
71% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and February 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Kendra Scott?

What are the most popular categories at Kendra Scott?

Infographic showing various Customer Service Representative job openings at Kendra Scott in the United States as of August 2026, with employment types broken down into 45% Full Time, 52% Part Time, and 3% Temporary. Highlights an 100% Physical job distribution.

Seasonal Customer Care Associate

Kendra Scott

Austin, TX

$15 - $17.25/hr

Full-time

Posted 6 days ago

Kendra Scott rating

6.5

Company rating: 6.5 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

19th of 30 rated jewelry retailers

Job description

About Kendra Scott  

We are a fashion-lifestyle brand of big dreams, colorful confidence, and inspired design. Founded on Family, Fashion and Philanthropy, we believe that our employees and customers are the heart and soul of our brand, and that giving back is the truest form of success. Fashion meets innovation in the design of our two state-of-the-art facilities based in the heart of Austin, Texas, and overflows into the design of our growing retail environment across the country.  

 
Position Overview
Responsibilities include but are not limited to

  • Promptly answer and respond to all customer calls and emails and help resolve issues effectively and with Kendra Scott Family spirit.
  • Follow up swiftly on any unresolved customer issues and ensure customer satisfaction.
  • Make thoughtful, smart decisions on the fly with corporate values at top of mind to ensure customer satisfaction.
  • Suggest and improve customer service processes and documentation procedures.
  • Help train and support other team members as needed.
  • Proactively communicate to various teams in order to enhance our customer experience in stores and on website.
  • Other duties as assigned.
  • This position will only be available during a temporary timeframe (estimated 6-12 weeks)
 
Essential Job Functions
  • Arrive at scheduled shift ready to answer incoming customer service calls and emails by the opening of generally recognized corporate business hours or as directed by the Department Lead or Department Manager.
  • Hours are subject to change with shift in demand and/or peak selling times.
  • Utilize available technology and resources to ensure all calls and emails are answered during business hours.
  • Be the voice of Kendra Scott to internal and external customers, providing "WOW" customer service and representing the brand image at all times.
 
Qualifications
  • 1-2 years of retail and/or customer service experience
  • Superior verbal and written communication skills
  • Ability to multi-task effectively and efficiently
  • Very strong organizational skills with a big emphasis on follow through
  • Excellent data entry skills
  • Ability to learn multiple systems rapidly
  • Maintain a positive attitude in all situations and represent the Kendra Scott brand in all aspects
  • MUST have secure, password protected Wi-Fi
  • Look for continuous improvement in customer service experience and processes
  • Extremely process oriented
  • Weekday, weekend, and holiday shifts are required. Potential overtime opportunities included.

Work Location: This position is a remote position. Department hours are as directed by the Customer Care Leadership Team. This position may require some overtime and evening hours during holidays and peak seasonal periods. Equipment will be provided. 
Availability: Must be available to work one of the following shifts* Applicants with weekend availability will receive priority consideration during the hiring process.
Monday - Thursday 7a CST - 6p CST
Tuesday - Friday 7a CST - 6p CST
Friday - Monday 7a CST - 6p CST
Monday - Thursday 10a CFT - 9pm CST
*exact days and hours subject to change based on business needs


We are an equal opportunity employer and value diversity at our company.  
 

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