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Senior Product Manager - Clinician Experience

K Health

New York, NY • Hybrid

$138K - $182K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago


Job description

About the role:

As a Senior Product Manager, Clinician Experience you can expect to ship into production at major health systems, work at the AI frontier with real clinical constraints, and operate cross-functionally with engineering, ML, clinical, design, and partner-facing teams.

What you will do:
Clinician Experience

You'll own the products clinicians use to review, act on, and trust what our AI produces: the tools that surface AI-gathered patient context, support clinical decision-making, and fit into workflows that are already overloaded.

  • The clinician-facing product surface: intake summaries, AI-generated patient context, review/override workflows, and documentation support tooling
  • The end-to-end encounter workflow, from AI-gathered context through clinical decision to documentation.
  • Trust and explainability mechanics - how the AI surfaces its reasoning and how clinicians correct or override it
  • Reduction of clinical workload: minutes saved per encounter, clicks removed, documentation burden reduced
  • Work directly with practicing physicians (internal and health system partners) to validate that designed workflows reflect real clinical behavior
  • Partner with clinical leadership on safety review and escalation protocol
  • Engineering and AI/ML teams to translate clinical trust requirements into verifiable, implementable product behavior
What we're looking for:
  • 4+ years of product management experience shipping consumer or B2B2C software; at least one product you owned end-to-end from ambiguity to launch
  • Experience with AI/ML-powered products - you understand non-determinism, know why evals matter, and can reason about model behavior as a product surface
  • Strong analytical fluency: you can pull your own data, define your own metrics, and won't wait for an analyst to tell you what's happening
  • Exceptional written communication - your docs create alignment instead of requiring meetings to explain them
  • Comfort operating in regulated, high-stakes environments
  • Client-facing experience: comfortable presenting to and negotiating with external stakeholders - in our case, clinical, operational, and executive leaders at partner health systems - and holding your ground while staying open to being wrong
Bonus:
  • Healthcare or health tech experience - clinical workflows, EHR integrations, or regulated care delivery environments 
  • Experience building tools for expert or professional users
  • A clinical background, or meaningful time spent working alongside clinicians
  • Hands-on experience with LLM evaluation, prompt design, or model behavior testing

Benefits & Perks:  #LI-Hybrid

  • Hybrid work schedule with weekly lunches and stocked fridges 
  • Monthly social committees for company events
  • 18 vacation days, 9 company holidays, 5 sick days, and 2 personal days 
  • Stock options for every full-time employee 
  • Paid parental leave
  • 401k benefit
  • Commuter Benefits 
  • Competitive health, dental, and vision insurance options