As a Customer Support Engineer, you'll help developers and businesses solve complex technical challenges involving databases, applications, infrastructure, and production environments. You'll work ...
60 Juniper Customer Support Engineer Jobs Hiring Near You
As a Customer Support Engineer, you'll help developers and businesses solve complex technical challenges involving databases, applications, infrastructure, and production environments. You'll work ...
Key job responsibilities • Lead the resolution of complex customer cases involving routing ... PREFERRED QUALIFICATIONS - CCIE (Cisco Certified Internetwork Expert) or JNCIE (Juniper Networks ...
Key job responsibilities • Lead the resolution of complex customer cases involving routing ... PREFERRED QUALIFICATIONS - CCIE (Cisco Certified Internetwork Expert) or JNCIE (Juniper Networks ...
Customer Support Engineer
Manchester, IA · On-site
Customer Support EngineerOverview: As a valued member of the XL Specialized Trailers team, the Customer Support Engineer plays a key role in delivering technical expertise and customer-focused ...
Quick apply
Customer Support Engineer
Manchester, IA · On-site
Customer Support EngineerOverview: As a valued member of the XL Specialized Trailers team, the Customer Support Engineer plays a key role in delivering technical expertise and customer-focused ...
Customer Support Engineer
Windsor, CT · On-site
$70K - $80K/yr
The Product Support Engineer serves as the primary technical liaison between customers, sales and service organizations, manufacturing, quality, and engineering teams. This role is responsible for ...
Quick apply
Customer Support Engineer
Windsor, CT · On-site
$70K - $80K/yr
The Product Support Engineer serves as the primary technical liaison between customers, sales and service organizations, manufacturing, quality, and engineering teams. This role is responsible for ...
Customer Support Engineer
Boise, ID · On-site
$25.15 - $42.75/hr
Provides assistance to Installation Engineers and less experienced CSEs in resolving problems. A CSE providing service support for customer Micron Technology, Inc. in Boise, ID. The CSE is ...
Customer Support Engineer
Boise, ID · On-site
$25.15 - $42.75/hr
Provides assistance to Installation Engineers and less experienced CSEs in resolving problems. A CSE providing service support for customer Micron Technology, Inc. in Boise, ID. The CSE is ...
Customer Support Engineer
Boise, ID · On-site
Provides assistance to Installation Engineers and less experienced CSEs in resolving problems. A CSE providing service support for customer Micron Technology, Inc. in Boise, ID. The CSE is ...
Customer Support Engineer
Boise, ID · On-site
Provides assistance to Installation Engineers and less experienced CSEs in resolving problems. A CSE providing service support for customer Micron Technology, Inc. in Boise, ID. The CSE is ...
Customer Support Engineer
Schaumburg, IL · On-site
The Customer Support Engineer promotes sales of Misumi products through various support channels and provides technical design support to customers, ensuring compliance with quality standards and ...
Customer Support Engineer
Schaumburg, IL · On-site
The Customer Support Engineer promotes sales of Misumi products through various support channels and provides technical design support to customers, ensuring compliance with quality standards and ...
Customer Support Engineer
Malta, NY · On-site
$29.19 - $49.62/hr
... The Customer Support Engineer (CSE) is primarily responsible for customer service activities that are associated with updating, troubleshooting, diagnosing, and repairing highly complex capital ...
Customer Support Engineer
Malta, NY · On-site
$29.19 - $49.62/hr
... The Customer Support Engineer (CSE) is primarily responsible for customer service activities that are associated with updating, troubleshooting, diagnosing, and repairing highly complex capital ...
Customer Support Engineer
Boise, ID · On-site
$33.75 - $57.36/hr
Provides assistance to Installation Engineers and less experienced CSEs in resolving problems. A CSE providing service support for customer Micron Technology, Inc. in Boise, ID. The CSE is ...
Customer Support Engineer
Boise, ID · On-site
$33.75 - $57.36/hr
Provides assistance to Installation Engineers and less experienced CSEs in resolving problems. A CSE providing service support for customer Micron Technology, Inc. in Boise, ID. The CSE is ...
Customer Support Engineer
Boise, ID · On-site
$25.15 - $42.75/hr
Provides assistance to Installation Engineers and less experienced CSEs in resolving problems. A CSE providing service support for customer Micron Technology, Inc. in Boise, ID. The CSE is ...
Customer Support Engineer
Boise, ID · On-site
$25.15 - $42.75/hr
Provides assistance to Installation Engineers and less experienced CSEs in resolving problems. A CSE providing service support for customer Micron Technology, Inc. in Boise, ID. The CSE is ...
Customer Support Engineer
Boise, ID · On-site
$33.75 - $57.36/hr
Provides assistance to Installation Engineers and less experienced CSEs in resolving problems. A CSE providing service support for customer Micron Technology, Inc. in Boise, ID. The CSE is ...
Customer Support Engineer
Boise, ID · On-site
$33.75 - $57.36/hr
Provides assistance to Installation Engineers and less experienced CSEs in resolving problems. A CSE providing service support for customer Micron Technology, Inc. in Boise, ID. The CSE is ...
Customer Support Engineer
Boise, ID · On-site
$25.15 - $42.75/hr
Provides assistance to Installation Engineers and less experienced CSEs in resolving problems. A CSE providing service support for customer Micron Technology, Inc. in Boise, ID. The CSE is ...
Customer Support Engineer
Boise, ID · On-site
$25.15 - $42.75/hr
Provides assistance to Installation Engineers and less experienced CSEs in resolving problems. A CSE providing service support for customer Micron Technology, Inc. in Boise, ID. The CSE is ...
Customer Support Engineer
Boise, ID · On-site
$33.75 - $57.36/hr
Provides assistance to Installation Engineers and less experienced CSEs in resolving problems. A CSE providing service support for customer Micron Technology, Inc. in Boise, ID. The CSE is ...
Customer Support Engineer
Boise, ID · On-site
$33.75 - $57.36/hr
Provides assistance to Installation Engineers and less experienced CSEs in resolving problems. A CSE providing service support for customer Micron Technology, Inc. in Boise, ID. The CSE is ...
Customer Support Engineer
Boise, ID · On-site
$25.15 - $42.75/hr
Provides assistance to Installation Engineers and less experienced CSEs in resolving problems. A CSE providing service support for customer Micron Technology, Inc. in Boise, ID. The CSE is ...
Customer Support Engineer
Boise, ID · On-site
$25.15 - $42.75/hr
Provides assistance to Installation Engineers and less experienced CSEs in resolving problems. A CSE providing service support for customer Micron Technology, Inc. in Boise, ID. The CSE is ...
Customer Support Engineer
Boise, ID · On-site
$33.75 - $57.36/hr
Provides assistance to Installation Engineers and less experienced CSEs in resolving problems. A CSE providing service support for customer Micron Technology, Inc. in Boise, ID. The CSE is ...
Customer Support Engineer
Boise, ID · On-site
$33.75 - $57.36/hr
Provides assistance to Installation Engineers and less experienced CSEs in resolving problems. A CSE providing service support for customer Micron Technology, Inc. in Boise, ID. The CSE is ...
Company Description Position - Customer Support Engineer Location: South San Francisco, CA Duration : 6 Months plus This is for a Deskside Support Technician for an onsite support role. This role ...
Company Description Position - Customer Support Engineer Location: South San Francisco, CA Duration : 6 Months plus This is for a Deskside Support Technician for an onsite support role. This role ...
Customer Support Engineer
Austin, TX · On-site
$33.75 - $57.36/hr
... Customer Support Engineer (CSE) is primarily responsible for customer service activities on FAST/Films tools that are associated with updating, troubleshooting, diagnosing, and repairing highly ...
Customer Support Engineer
Austin, TX · On-site
$33.75 - $57.36/hr
... Customer Support Engineer (CSE) is primarily responsible for customer service activities on FAST/Films tools that are associated with updating, troubleshooting, diagnosing, and repairing highly ...
Customer Support Engineer
Boise, ID · On-site
Provides assistance to Installation Engineers and less experienced CSEs in resolving problems. A CSE providing service support for customer Micron Technology, Inc. in Boise, ID. The CSE is ...
Customer Support Engineer
Boise, ID · On-site
Provides assistance to Installation Engineers and less experienced CSEs in resolving problems. A CSE providing service support for customer Micron Technology, Inc. in Boise, ID. The CSE is ...
Customer Support Engineer
$130K - $150K/yr
Experience in a technical customer-facing role at a B2B SaaS: support engineering, implementation, technical onboarding, or support ops * An automation instinct. When you do something twice, your ...
Customer Support Engineer
$130K - $150K/yr
Experience in a technical customer-facing role at a B2B SaaS: support engineering, implementation, technical onboarding, or support ops * An automation instinct. When you do something twice, your ...
Customer Support Engineer
Boise, ID · On-site
$33.75 - $57.36/hr
Provides assistance to Installation Engineers and less experienced CSEs in resolving problems. A CSE providing service support for customer Micron Technology, Inc. in Boise, ID. The CSE is ...
Customer Support Engineer
Boise, ID · On-site
$33.75 - $57.36/hr
Provides assistance to Installation Engineers and less experienced CSEs in resolving problems. A CSE providing service support for customer Micron Technology, Inc. in Boise, ID. The CSE is ...
Juniper Jobs Information
What other companies are hiring for Customer Support Engineer jobs?
Customer Support Engineer
On-site, Remote
Jobgether
Full-time
Posted 5 days ago
Job description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Support Engineer based in Netherlands.
As a Customer Support Engineer, you'll help developers and businesses solve complex technical challenges involving databases, applications, infrastructure, and production environments. You'll work directly with customers across multiple support channels, diagnosing issues and guiding them toward effective, sustainable solutions. Your expertise will extend beyond troubleshooting, helping customers better understand queries, schema changes, connectivity, and production workflows. You'll also turn recurring customer challenges into better documentation, support processes, and product improvements. Working closely with Engineering and other teams, you'll help shape a scalable, developer-focused support experience. This is an opportunity to make a direct impact in a fast-growing, remote-first environment while working with modern database technologies.
Accountabilities
- Advise customers and developers on how to effectively use the database platform and resolve technical challenges.
- Respond to, investigate, troubleshoot, and resolve customer issues across support tickets, customer communication channels, public discussions, and other support platforms.
- Diagnose complex issues spanning application behavior, databases, infrastructure, connectivity, queries, schema changes, and production workflows.
- Help customers develop the knowledge and confidence to troubleshoot and use the platform successfully and independently.
- Create, maintain, and improve internal and external documentation, troubleshooting guides, support playbooks, and customer-facing resources.
- Identify recurring customer challenges, product gaps, and sources of friction, and collaborate with Engineering to prioritize meaningful improvements.
- Contribute to the development of support systems, processes, and practices that enable high-quality technical support at scale.
- Translate customer feedback and pain points into actionable recommendations for product, documentation, and operational improvements.
- Professional experience supporting production applications, databases, developer tools, infrastructure, SaaS products, or other technical products.
- Working knowledge of SQL, ideally with experience using MySQL and/or PostgreSQL.
- Strong debugging and troubleshooting abilities, with the curiosity and persistence to investigate issues across applications, databases, infrastructure, and product behavior.
- Programming experience and the ability to read, navigate, and understand unfamiliar code when investigating customer issues.
- Familiarity with application frameworks, ORMs, database connectors, or common application deployment patterns.
- Willingness and ability to learn new programming languages, frameworks, tools, and customer environments as required.
- Excellent written and verbal communication skills, with the ability to explain complex technical concepts clearly to different audiences.
- Strong customer empathy and the ability to advocate for customer needs while encouraging users to become successful and self-sufficient.
- Ability to work independently, take ownership of outcomes, and recognize when additional expertise or support is needed.
- Strong organizational skills and comfort operating effectively in ambiguous, fast-changing environments.
- Collaborative, data-driven mindset with the ability to work effectively across teams and translate technical and customer insights into practical improvements.
- Experience working remotely, with cloud platforms such as AWS, GCP, or Azure, monitoring and observability tools, or developing support processes and documentation systems is a plus.
- Competitive total compensation package comprising base salary, variable compensation where applicable, benefits, and equity.
- Remote-friendly work environment designed to support employees in doing their best work regardless of location.
- Opportunity to work on challenging, real-world production problems with developers and businesses operating at scale.
- Direct influence on product development, documentation, customer experience, and the evolution of technical support processes.
- Collaborative, cross-functional environment with opportunities to work closely with Engineering and other teams.
- Inclusive workplace committed to diversity, equity, and respect for people from all backgrounds.
- Support and reasonable accommodations throughout the interview process for candidates with disabilities.
- Opportunity to contribute to a rapidly growing organization working with customers across gaming, consumer technology, and B2B SaaS.
- Further compensation and benefits details can be discussed with the Talent Acquisition team during the hiring process.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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