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Johnny Rockets
Johnny Rockets

60 Johnny Rockets Operations Manager Jobs Hiring Near You

The Johnny Rockets Group, Inc

Server

Syracuse, NY · On-site

... Manager regarding Guest Experience concerns. * Always asks the Guest, "Have you ever been to Johnny Rockets before?" * Follows the Server/Cashier Sequence of Service. * Provides Ketchup smiles.

The Johnny Rockets Group, Inc

Server

West Nyack, NY · On-site

... Manager regarding Guest Experience concerns. * Always asks the Guest, "Have you ever been to Johnny Rockets before?" * Follows the Server/Cashier Sequence of Service. * Provides Ketchup smiles.

The Johnny Rockets Group, Inc

Server

West Nyack, NY · On-site

... Manager regarding Guest Experience concerns. * Always asks the Guest, "Have you ever been to Johnny Rockets before?" * Follows the Server/Cashier Sequence of Service. * Provides Ketchup smiles.

The Johnny Rockets Group, Inc

Supervisor

West Nyack, NY · On-site

Manager and General Manager FLSA Status: Non- exempt Why Job Seekers Choose Johnny Rockets: At Johnny Rockets our mission is to Serve an Entertaining and Lively Experience through Burgers, Shakes and ...

The Johnny Rockets Group, Inc

Supervisor

Elizabeth, NJ · On-site

Manager and General Manager FLSA Status: Non- exempt Why Job Seekers Choose Johnny Rockets: At Johnny Rockets our mission is to Serve an Entertaining and Lively Experience through Burgers, Shakes and ...

The Johnny Rockets Group, Inc

Host

Nyack, NY · On-site

Handles Guest concerns to the best of their ability while dealing with them, "right here and now." If unable to satisfy, involves upper management to ensure the reputation of Johnny Rockets while ...

The Johnny Rockets Group, Inc

Host

West Nyack, NY · On-site

Handles Guest concerns to the best of their ability while dealing with them, "right here and now." If unable to satisfy, involves upper management to ensure the reputation of Johnny Rockets while ...

The Johnny Rockets Group, Inc

Host

Norfolk, VA · On-site

Handles Guest concerns to the best of their ability while dealing with them, "right here and now." If unable to satisfy, involves upper management to ensure the reputation of Johnny Rockets while ...

The Johnny Rockets Group, Inc

Host

Woodbridge, NJ · On-site

Handles Guest concerns to the best of their ability while dealing with them, "right here and now." If unable to satisfy, involves upper management to ensure the reputation of Johnny Rockets while ...

The Johnny Rockets Group, Inc

Supervisor

Elizabeth, NJ · On-site

Manager and General Manager FLSA Status: Non- exempt Why Job Seekers Choose Johnny Rockets: At Johnny Rockets our mission is to Serve an Entertaining and Lively Experience through Burgers, Shakes and ...

The Johnny Rockets Group, Inc

Supervisor

West Nyack, NY · On-site

Manager and General Manager FLSA Status: Non- exempt Why Job Seekers Choose Johnny Rockets: At Johnny Rockets our mission is to Serve an Entertaining and Lively Experience through Burgers, Shakes and ...

The Johnny Rockets Group, Inc

Host

Norfolk, VA · On-site

Handles Guest concerns to the best of their ability while dealing with them, "right here and now." If unable to satisfy, involves upper management to ensure the reputation of Johnny Rockets while ...

The Johnny Rockets Group, Inc

Host

Woodbridge, NJ · On-site

Handles Guest concerns to the best of their ability while dealing with them, "right here and now." If unable to satisfy, involves upper management to ensure the reputation of Johnny Rockets while ...

The Johnny Rockets Group, Inc

Host

National Harbor, MD · On-site

Handles Guest concerns to the best of their ability while dealing with them, "right here and now." If unable to satisfy, involves upper management to ensure the reputation of Johnny Rockets while ...

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Johnny Rockets Jobs Information

Does Johnny Rockets pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
67% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and April 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 83% of people with changing schedules find out their shifts one week or less ahead of time.
  • 17% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 6 people who took the Breakroom Quiz between February 2025 and April 2026.

Do workers at Johnny Rockets worry about hours?

Some people worry about getting enough hours.
40% of people report they worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and April 2026.

How easy is it for Johnny Rockets workers to change shifts?

Some people find it hard to change shifts.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and April 2026.

How easy is it to get time off at Johnny Rockets?

Some people find it hard to get time off.
40% of people report it’s hard to get time off.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and April 2026.

Do Johnny Rockets managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and April 2026.

Do jobs at Johnny Rockets spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
33% of people report that their job takes up time that they don’t get paid for.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and April 2026.

How easy is it to take sick days at Johnny Rockets?

Most people find it easy to take sick days.
71% of people report that it’s easy to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and April 2026.

Do people at Johnny Rockets feel treated with respect by their managers?

Most people feel treated with respect by their managers.
86% of people say they’re treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and April 2026.

Is it stressful to work at Johnny Rockets?

Some people feel stressed here.
57% of people say they often feel stressed at work.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and April 2026.

Do people at Johnny Rockets enjoy their jobs?

Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and April 2026.

Do people at Johnny Rockets recommend working with their team?

Only some people recommend working with their team.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and April 2026.

Do people get enough training when they start at Johnny Rockets?

Some people didn’t get enough training when they started.
57% of people report they didn’t get enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and April 2026.

Do people get support to advance at Johnny Rockets?

Only some people are given support to advance their career here.
In the last year, 67% of people report not being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and April 2026.

Do people think Johnny Rockets’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
57% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and April 2026.

Do workers feel well informed about how Johnny Rockets is doing?

Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and April 2026.

What other companies are hiring for Operations Manager jobs?

What are the most popular jobs at Johnny Rockets?

What are the most popular categories at Johnny Rockets?

Infographic showing various Operations Manager job openings at Johnny Rockets in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Assistant Manager

The Johnny Rockets Group, Inc

National Harbor, MD • On-site

Full-time

Re-posted 18 days ago

Key responsibilities

  • Support the management team in supervising and training the crew to ensure high standards of guest service, food quality, safety, and cleanliness.

  • Monitor restaurant operations, including opening and closing procedures, and support the enforcement of established standards and cost control systems.

  • Communicate effectively with guests and team members, providing a positive experience and coaching team members on guest interactions.

Johnny Rockets rating

6.0

Company rating: 6.0 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Job Title: Assistant Manager
Reports To: General Manager
FLSA Status: Non-exempt

Why Job Seekers Choose Johnny Rockets:

At Johnny Rockets our mission is to Serve an Entertaining and Lively Experience through Burgers, Shakes and Fries! At Johnny Rockets we rock our guests because we value creative expression! Our team is filled with great people who are optimistic and fun. We promise to bring joy through dance, straw twirling and serving ketchup smiles~ Be a part of the Johnny Rockets team and help us fill the world with fun and smiles!

Flexible Hours: At Johnny Rockets we understand that work life balance is very important. Of course, flexibility is a plus! But we at Johnny Rockets look for Creative Expression and Individuality which totally outweighs everything else!

WE WANT YOU:

  • To get excited about performing with a team both musically and through serving guests.
  • To get joy out of making others smile
  • To ensure that the music doesn’t stop
  • To enjoy having fun and still be able to deliver

So, what exactly does a Manager do at Johnny Rockets:

SUMMARY: Under the direction of the General Manager, primarily responsible for creating the expected culture through executing and reinforcing Johnny Rockets’ Vision, Mission, and Values. Creating and reinforcing this culture will attract, develop, and retain talented Rocketeers who will deliver a great guest experience. Delivering this experience, along with serving high quality burgers, shakes, and fries will drive sales, and coupled with prudent expense management, will result in profit for the restaurant.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Sets the Guest-focused tone in the restaurant and supports the General Manager to empower Team Members to ensure the delivery of a great Guest Experience.
  • Support the management team and be a team player.
  • Help manage, monitor/supervise, and provide directed training to the crew.
  • Monitor and reinforce Johnny Rockets standards regarding Guest Service, food standards, safety, and procedures along with executing established cost control systems.
  • Maintains the highest standards pertaining to cleanliness, hygiene, health, and sanitation.
  • Provide communication abreast of all the goings on in the restaurant.
  • Act when necessary and suggest alternative courses of action.
  • Monitor opening and closing of the restaurant.
  • When required, must be ServSafe certified and uphold required standards.
  • Communicates with internal and external Guests in a way that makes them feel valued; demonstrates a positive and professional attitude towards Guests at all times.
  • Examines decisions from the perspective of the Guest before acting.
  • Observes Team Members’ Guest interactions; recognizes positive actions and correctively coaches immediately on poor Guest Service.

KNOWLEDGE/SKILLS/ABILITIES:

  • High school diploma or general education degree (GED) and six to twelve months’ related experience and/or training; at least six months experience in Certified Trainer position.

LANGUAGE SKILLS

  • Ability to read and comprehend simple instructions, short correspondence, and memos.

MATHEMATICAL SKILLS

  • Ability to add and subtract two-digit numbers and to multiply and divide by 10’s and 100’s.

REASONING ABILITY

  • Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.

Are you ready to Rock our Guests? Are you ready to fill the world with fun and smiles?

What Johnny Rockets employees say

Pay

Hours and flexibility

Workplace

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