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60 Isolved Customer Service Representative Jobs Hiring Near You

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Customer Support Representative - Benefits

Sandy, UT · On-site

$15.25 - $20.75/hr

As a front line of support, a Customer Support Representative works within a team and is ... Maintains a high rate of isolved client retention through superior customer service. * Respond ...

isolved

HCM Field Sales Representative - NYC

New York, NY · On-site

$70K - $110K/yr

... services and support. Purpose-built for People Heroes™, isolved gives HR, payroll and benefits ... customers * Headquartered in Charlotte, NC with 18 US locations, isolved HCM is also a global ...

iSolved

HCM Field Sales Representative

Boston, MA · On-site

$21.75 - $30/hr

... customers * Headquartered in Charlotte, NC with 18 US locations, isolved HCM is also a global ... services and support. Purpose-built for People Heroes™, isolved gives HR, payroll and benefits ...

isolved

HCM Field Sales Representative - NYC

New York, NY · On-site

$70K - $110K/yr

... services and support. Purpose-built for People Heroes™, isolved gives HR, payroll and benefits ... customers * Headquartered in Charlotte, NC with 18 US locations, isolved HCM is also a global ...

isolved

HCM Field Sales Representative

Boston, MA · Remote

$90K - $100K/yr

... customers * Headquartered in Charlotte, NC with 18 US locations, isolved HCM is also a global ... services and support. Purpose-built for People Heroes™, isolved gives HR, payroll and benefits ...

iSolved

HCM Field Sales Representative - NYC

New York, NY · On-site

$22 - $30/hr

... services and support. Purpose-built for People Heroes™, isolved gives HR, payroll and benefits ... customers * Headquartered in Charlotte, NC with 18 US locations, isolved HCM is also a global ...

isolved

HCM Field Sales Representative

Minneapolis, MN · Remote

$20.50 - $28.25/hr

... software and services to meet the needs of today's People Heroes - HR, payroll, and benefits ... customers * Headquartered in Charlotte, NC with 18 US locations, isolved HCM is also a global ...

isolved

HCM Field Sales Representative

Minneapolis, MN · On-site

$21 - $28.75/hr

... software and services to meet the needs of today's People Heroes - HR, payroll, and benefits ... customers * Headquartered in Charlotte, NC with 18 US locations, isolved HCM is also a global ...

iSolved

HCM Field Sales Representative

Minneapolis, MN

$21 - $28.75/hr

... software and services to meet the needs of today's People Heroes - HR, payroll, and benefits ... customers * Headquartered in Charlotte, NC with 18 US locations, isolved HCM is also a global ...

iSolved

HCM Field Sales Representative - Georgia

Atlanta, GA

$19.25 - $26.50/hr

... services and support. Purpose-built for People Heroes™, isolved gives HR, payroll and benefits ... our customer-centric approach at the forefront of your efforts. You'll navigate the evolving ...

isolved

HCM Field Sales Representative - Georgia

Atlanta, GA · On-site

$19.25 - $26.50/hr

... services and support. Purpose-built for People Heroes™, isolved gives HR, payroll and benefits ... our customer-centric approach at the forefront of your efforts. You'll navigate the evolving ...

isolved

HCM Field Sales Representative - Georgia

Atlanta, GA · Remote

$20.50 - $28.25/hr

... services and support. Purpose-built for People Heroes™, isolved gives HR, payroll and benefits ... our customer-centric approach at the forefront of your efforts. You'll navigate the evolving ...

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isolved Jobs Information

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges Customer Service Representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What are customer service representatives?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

Can I work in Amazon from home?

Customer Service Representatives at Amazon can often work remotely, depending on the role and location. Remote positions typically require good communication skills, a reliable internet connection, and sometimes specific equipment or certifications. Availability of work-from-home options varies by position and geographic region.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Isolved?
What are the most popular categories at Isolved?
Infographic showing various Customer Service Representative job openings at Isolved in the United States as of May 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 82% Physical, 9% Hybrid, and 9% Remote job distribution.
Customer Support Representative - Benefits

Customer Support Representative - Benefits

iSolved

Sandy, UT

$15.25 - $20.75/hr

Full-time

Posted 13 days ago

Job description

About the role

isolved Customer Support Representatives contribute to a positive work environment that is entrepreneurial and high performing. As a front line of support, a Customer Support Representative works within a team and is responsible for all aspects of quality service for our clients.

Core Job Duties
  • Maintains a high rate of isolved client retention through superior customer service.
  • Respond accurately to a large volume of support calls and emails in a timely manner with a high degree of professionalism.
  • Research and resolve inquiries
  • Appropriately escalate issues for clients and participants as prescribed by standard operating procedures.
  • Accurately document all communications.
  • Accurately complete all assigned processing tasks.
  • Participate in customer service training related to knowledge and skill enhancements.
  • Additional duties as assigned.
Minimum qualifications
  • High school diploma or equivalent
  • Excellent written, oral, and communication skills
  • Strong customer service orientation and problem resolution skills
  • Excellent interpersonal skills
  • Successful completion of isolved Base Camp
About isolved

isolved is an employee experience leader, providing intuitive, people-first HCM (Human Capital Management) technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit www.isolvedhcm.com.

isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are. Visit www.isolvedhcm.com/careers for more information regarding our incredible culture and focus on our employee experience. Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offerings.

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