TECHNICAL SUPPORT SPECIALIST Helpdesk & Field Technician Support POSITION SUMMARY We are seeking a detail-oriented and technically skilled Technical Support Specialist to join our team. In this role ...
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Intrepid
61 Intrepid Technical Support Specialist Jobs Hiring Near You
TECHNICAL SUPPORT SPECIALIST Helpdesk & Field Technician Support POSITION SUMMARY We are seeking a detail-oriented and technically skilled Technical Support Specialist to join our team. In this role ...
New
Technical Support Specialist
Cleveland, OH ยท On-site
Technical Support Specialists utilize a support management system to facilitate resolution to issues. This position frequently collaborates with other teams to troubleshoot issues, perform testing ...
Technical Support Specialist
Cleveland, OH ยท On-site
Technical Support Specialists utilize a support management system to facilitate resolution to issues. This position frequently collaborates with other teams to troubleshoot issues, perform testing ...
Technical Support Specialists utilize a support management system to facilitate resolution to issues. This position frequently collaborates with other teams to troubleshoot issues, perform testing ...
Quick apply
Technical Support Specialists utilize a support management system to facilitate resolution to issues. This position frequently collaborates with other teams to troubleshoot issues, perform testing ...
An IT Technical Support Specialist is a professional who provides technical support and assistance to customers, whether on the phone or in person. Their primary intention is to ensure a client ...
An IT Technical Support Specialist is a professional who provides technical support and assistance to customers, whether on the phone or in person. Their primary intention is to ensure a client ...
Technical Support Specialist
Laredo, TX ยท On-site
Technical Support Specialist The Technical Support Specialist at SERCO of Texas is responsible for providing technical support for daily computer operations while delivering exceptional customer ...
Technical Support Specialist
Laredo, TX ยท On-site
Technical Support Specialist The Technical Support Specialist at SERCO of Texas is responsible for providing technical support for daily computer operations while delivering exceptional customer ...
Technical Support Specialist Location: Franklin, WI (Onsite/Hybrid) Duration: 18-month contract Perks: Competitive rates, benefits, free daily lunches onsite, and an excellent opportunity to join a ...
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Technical Support Specialist Location: Franklin, WI (Onsite/Hybrid) Duration: 18-month contract Perks: Competitive rates, benefits, free daily lunches onsite, and an excellent opportunity to join a ...
Technical Support Specialists utilize a support management system to facilitate resolution to issues. This position frequently collaborates with other teams to troubleshoot issues, perform testing ...
Technical Support Specialists utilize a support management system to facilitate resolution to issues. This position frequently collaborates with other teams to troubleshoot issues, perform testing ...
Technical Support Specialist
CA$86K - CA$106K/yr
You would act as the Technical Support Specialist for Burnaby TAC Team to provide exceptional customer service and technical help for our loyal customers. The Support Specialist is an escalation ...
Technical Support Specialist
CA$86K - CA$106K/yr
You would act as the Technical Support Specialist for Burnaby TAC Team to provide exceptional customer service and technical help for our loyal customers. The Support Specialist is an escalation ...
Technical Support Specialist
CA$86K - CA$106K/yr
You would act as the Technical Support Specialist for Burnaby TAC Team to provide exceptional customer service and technical help for our loyal customers. The Support Specialist is an escalation ...
Technical Support Specialist
CA$86K - CA$106K/yr
You would act as the Technical Support Specialist for Burnaby TAC Team to provide exceptional customer service and technical help for our loyal customers. The Support Specialist is an escalation ...
Technical Support Specialist
Chattanooga, TN ยท On-site
An IT Technical Support Specialist is a professional who provides technical support and assistance to customers, whether on the phone or in person. Their primary intention is to ensure a client ...
New
Technical Support Specialist
Chattanooga, TN ยท On-site
An IT Technical Support Specialist is a professional who provides technical support and assistance to customers, whether on the phone or in person. Their primary intention is to ensure a client ...
New
Technical Support Specialist
Chandler, AZ ยท On-site
Technical Support Specialist Location: Chandler,AZ / Addison,TX / Hopewell,NJ Work Arrangement: 4 day in office with 1 day WFH Client Industry: Banking Duration: 12 -18 months Contract Schedule:
Technical Support Specialist
Chandler, AZ ยท On-site
Technical Support Specialist Location: Chandler,AZ / Addison,TX / Hopewell,NJ Work Arrangement: 4 day in office with 1 day WFH Client Industry: Banking Duration: 12 -18 months Contract Schedule:
Technical Support Specialist / Customer Service Representative Duration: 6 Months Must work one weekend day a week. Qualifications High school diploma Minimal call center experience - must Minimum 2 ...
Technical Support Specialist / Customer Service Representative Duration: 6 Months Must work one weekend day a week. Qualifications High school diploma Minimal call center experience - must Minimum 2 ...
Technical Support Specialist
Wauconda, IL ยท On-site
TECHNICAL SUPPORT SPECIALIST Helpdesk & Field Technician Support POSITION SUMMARY We are seeking a detail-oriented and technically skilled Technical Support Specialist to join our team. In this role ...
New
Technical Support Specialist
Wauconda, IL ยท On-site
TECHNICAL SUPPORT SPECIALIST Helpdesk & Field Technician Support POSITION SUMMARY We are seeking a detail-oriented and technically skilled Technical Support Specialist to join our team. In this role ...
New
Technical Support Specialist
Wauconda, IL ยท On-site
$55K - $65K/yr
TECHNICAL SUPPORT SPECIALIST Helpdesk amp; Field Technician Support POSITION SUMMARY We are seeking a detail-oriented and technically skilled Technical Support Specialist to join our team. In this ...
New
Technical Support Specialist
Wauconda, IL ยท On-site
$55K - $65K/yr
TECHNICAL SUPPORT SPECIALIST Helpdesk amp; Field Technician Support POSITION SUMMARY We are seeking a detail-oriented and technically skilled Technical Support Specialist to join our team. In this ...
New
Technical Support Specialist
Orlando, FL ยท On-site
POSITION SUMMARY The Technical Support Specialist (TSS) is responsible for providing phone and technical support for the field personnel and external customers, service requirements for new products ...
Technical Support Specialist
Orlando, FL ยท On-site
POSITION SUMMARY The Technical Support Specialist (TSS) is responsible for providing phone and technical support for the field personnel and external customers, service requirements for new products ...
$45K - $85K/yr
Saalex Corporation is seeking multiple Technical Support Specialist in Tidewater, VA and San Diego, CA. Saalex Corp., is an Engineering and Information Technology Services company with a focus on ...
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$45K - $85K/yr
Saalex Corporation is seeking multiple Technical Support Specialist in Tidewater, VA and San Diego, CA. Saalex Corp., is an Engineering and Information Technology Services company with a focus on ...
$45K - $85K/yr
Saalex Corporation is seeking multiple Technical Support Specialist in Tidewater, VA and San Diego, CA. Saalex Corp., is an Engineering and Information Technology Services company with a focus on ...
$45K - $85K/yr
Saalex Corporation is seeking multiple Technical Support Specialist in Tidewater, VA and San Diego, CA. Saalex Corp., is an Engineering and Information Technology Services company with a focus on ...
Technical Support Specialist
San Diego, CA ยท On-site
$45K - $85K/yr
Saalex Corporation is seeking multiple Technical Support Specialist in Tidewater, VA and San Diego, CA. Saalex Corp., is an Engineering and Information Technology Services company with a focus on ...
Quick apply
Technical Support Specialist
San Diego, CA ยท On-site
$45K - $85K/yr
Saalex Corporation is seeking multiple Technical Support Specialist in Tidewater, VA and San Diego, CA. Saalex Corp., is an Engineering and Information Technology Services company with a focus on ...
Technical Support Specialist
Raleigh, NC ยท On-site
As a Technical Support Specialist, you will: * Serve as the first point of contact for IT support requests received through phone, email, chat, and web portal. * Deliver prompt, professional, and ...
New
Technical Support Specialist
Raleigh, NC ยท On-site
As a Technical Support Specialist, you will: * Serve as the first point of contact for IT support requests received through phone, email, chat, and web portal. * Deliver prompt, professional, and ...
New
Technical Support Specialist
Raleigh, NC ยท On-site
As a Technical Support Specialist, you will: * Serve as the first point of contact for IT support requests received through phone, email, chat, and web portal. * Deliver prompt, professional, and ...
New
Technical Support Specialist
Raleigh, NC ยท On-site
As a Technical Support Specialist, you will: * Serve as the first point of contact for IT support requests received through phone, email, chat, and web portal. * Deliver prompt, professional, and ...
New
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Job description
TECHNICAL SUPPORT SPECIALIST
Helpdesk & Field Technician Support
POSITION SUMMARY
We are seeking a detail-oriented and technically skilled Technical Support Specialist to join our team. In this role, you will serve as the primary point of contact for field technicians, providing remote helpdesk and phone-based support to diagnose, troubleshoot, and resolve hardware and software issues across a range of electromechanical and electronic systems. The ideal candidate brings hands-on electronics experience, strong communication skills, and the patience to guide technicians of varying skill levels through complex repair procedures.
KEY RESPONSIBILITIES
Helpdesk & Field Technician Support
• Provide helpdesk and phone-based technical support to field technicians in real time
• Communicate clearly and patiently with technicians to diagnose and resolve issues remotely
• Coordinate and assist with the replacement of mainboards, I/O boards, power supplies, and liquid pumps
Hardware Troubleshooting & Repair Assistance
• Troubleshoot I/O boards to identify faults and guide corrective actions
• Diagnose and resolve issues with humidity, magnetic and temperature sensors
• Troubleshoot stepper motor performance and operation
• Analyze pump spray patterns and assist with corrective adjustments
Software & Firmware
• Perform and assist with software and firmware updates on supported devices
• Configure and support general Wi-Fi setup for connected devices
QUALIFICATIONS
Required
• Hands-on experience working with general electronics boards and components
• Demonstrated experience in appliance repair or a related field
• Experience with general Wi-Fi device setup and connectivity troubleshooting
• Excellent verbal communication skills with the ability to clearly explain technical steps over the phone
• Patience and professionalism when working with technicians of varying technical backgrounds
• Strong analytical and problem-solving skills for remote diagnosis
Preferred
• Experience with electromechanical devices and systems
• Experience with Appliance repair and/or Tech Support would be a plus
• Familiarity with stepper motors, liquid pump systems, or environmental sensors
• Background in helpdesk, technical support, or field service coordination
WORK ENVIRONMENT
This position involves frequent telephone and remote communication with field technicians across multiple locations. The role requires the ability to work in a fast-paced support environment, managing multiple cases simultaneously while maintaining a calm and professional demeanor. Occasional hands-on work with hardware components may be required for training or escalation purposes.
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About POSRG
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Wauconda, IL, US
Year founded
2005