Vice President Operations
Kent, WA · On-site
... professionally, to InnVentures standards and at the highest level of service while always ... representatives at all times. * Oversees implementation of sales, revenue management and marketing ...
33 Innventures Customer Service Representative Jobs Hiring Near You
Vice President Operations
Kent, WA · On-site
... professionally, to InnVentures standards and at the highest level of service while always ... representatives at all times. * Oversees implementation of sales, revenue management and marketing ...
Night Auditor - Part Time
Phoenix, AZ · On-site
$15 - $19.75/hr
Qualifications Previous customer service experience with proven ability to thrive working the overnight shift is ideal. To be successful in this role, you need strong verbal and written communication ...
Night Auditor - Part Time
Phoenix, AZ · On-site
$15 - $19.75/hr
Qualifications Previous customer service experience with proven ability to thrive working the overnight shift is ideal. To be successful in this role, you need strong verbal and written communication ...
Night Auditor
Los Altos, CA · On-site
$17.75 - $23.75/hr
Qualifications: Previous customer service experience with proven ability to thrive working the overnight shift is ideal. To be successful in this role, you need strong verbal and written ...
Night Auditor
Los Altos, CA · On-site
$17.75 - $23.75/hr
Qualifications: Previous customer service experience with proven ability to thrive working the overnight shift is ideal. To be successful in this role, you need strong verbal and written ...
Front Desk Agent
Portland, OR · On-site
$15 - $19/hr
Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You ...
Front Desk Agent
Portland, OR · On-site
$15 - $19/hr
Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You ...
Night Auditor
Lake Oswego, OR · On-site
$15.75 - $21/hr
Qualifications: Previous customer service experience with proven ability to thrive working the overnight shift is ideal. To be successful in this role, you need strong verbal and written ...
Night Auditor
Lake Oswego, OR · On-site
$15.75 - $21/hr
Qualifications: Previous customer service experience with proven ability to thrive working the overnight shift is ideal. To be successful in this role, you need strong verbal and written ...
Night Auditor
Mentor, OH · On-site
$13.50 - $18/hr
Qualifications: Previous customer service experience with proven ability to thrive working the overnight shift is ideal. To be successful in this role, you need strong verbal and written ...
Night Auditor
Mentor, OH · On-site
$13.50 - $18/hr
Qualifications: Previous customer service experience with proven ability to thrive working the overnight shift is ideal. To be successful in this role, you need strong verbal and written ...
Van Driver - Overnight Shift
Portland, OR · On-site
$13.75 - $18.75/hr
Previous customer service experience is preferred To be successful in this role, you need strong verbal communication skills. You must be able to drive, read, write, type and use basic technology.
Van Driver - Overnight Shift
Portland, OR · On-site
$13.75 - $18.75/hr
Previous customer service experience is preferred To be successful in this role, you need strong verbal communication skills. You must be able to drive, read, write, type and use basic technology.
Front Desk Agent
Draper, UT · On-site
$13.25 - $16.75/hr
Qualifications: Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written ...
Front Desk Agent
Draper, UT · On-site
$13.25 - $16.75/hr
Qualifications: Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written ...
Front Desk Supervisor
Miami, FL · On-site
$16.25 - $21/hr
Previous customer service experience in a fast-paced, guest-facing environment is ideal, as well as cash handling experience. To be successful in this role, you need strong verbal and written ...
Front Desk Supervisor
Miami, FL · On-site
$16.25 - $21/hr
Previous customer service experience in a fast-paced, guest-facing environment is ideal, as well as cash handling experience. To be successful in this role, you need strong verbal and written ...
Front Desk Supervisor
Portland, OR · On-site
$18 - $23.25/hr
Previous customer service experience in a fast-paced, guest-facing environment is ideal, as well as cash handling experience. To be successful in this role, you need strong verbal and written ...
Front Desk Supervisor
Portland, OR · On-site
$18 - $23.25/hr
Previous customer service experience in a fast-paced, guest-facing environment is ideal, as well as cash handling experience. To be successful in this role, you need strong verbal and written ...
Front Desk Supervisor
Seattle, WA · On-site
$19.25 - $25/hr
Previous customer service experience in a fast-paced, guest-facing environment is ideal, as well as cash handling experience. To be successful in this role, you need strong verbal and written ...
Front Desk Supervisor
Seattle, WA · On-site
$19.25 - $25/hr
Previous customer service experience in a fast-paced, guest-facing environment is ideal, as well as cash handling experience. To be successful in this role, you need strong verbal and written ...
Front Desk Agent
Lynchburg, VA · On-site
$14 - $17.50/hr
Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You ...
Front Desk Agent
Lynchburg, VA · On-site
$14 - $17.50/hr
Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You ...
Front Desk Agent AM Shift
Lake Oswego, OR · On-site
$15 - $18.75/hr
Qualifications: Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written ...
Front Desk Agent AM Shift
Lake Oswego, OR · On-site
$15 - $18.75/hr
Qualifications: Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written ...
Front Desk Agent
Lake Oswego, OR · On-site
$15 - $18.75/hr
Qualifications: Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written ...
Front Desk Agent
Lake Oswego, OR · On-site
$15 - $18.75/hr
Qualifications: Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written ...
Front Desk Agent
Kirkland, WA · On-site
$16.25 - $20.50/hr
Qualifications: Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written ...
Front Desk Agent
Kirkland, WA · On-site
$16.25 - $20.50/hr
Qualifications: Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written ...
Night Auditor
Seattle, WA · On-site
$17 - $22.75/hr
Qualifications: Previous customer service experience with proven ability to thrive working the overnight shift is ideal. To be successful in this role, you need strong verbal and written ...
Night Auditor
Seattle, WA · On-site
$17 - $22.75/hr
Qualifications: Previous customer service experience with proven ability to thrive working the overnight shift is ideal. To be successful in this role, you need strong verbal and written ...
Night Auditor
Independence, OH · On-site
$14.75 - $19.50/hr
Qualifications: Previous customer service experience with proven ability to thrive working the overnight shift is ideal. To be successful in this role, you need strong verbal and written ...
Night Auditor
Independence, OH · On-site
$14.75 - $19.50/hr
Qualifications: Previous customer service experience with proven ability to thrive working the overnight shift is ideal. To be successful in this role, you need strong verbal and written ...
Night Auditor
San Bernardino, CA · On-site
$15.50 - $20.50/hr
Qualifications: Previous customer service experience with proven ability to thrive working the overnight shift is ideal. To be successful in this role, you need strong verbal and written ...
Night Auditor
San Bernardino, CA · On-site
$15.50 - $20.50/hr
Qualifications: Previous customer service experience with proven ability to thrive working the overnight shift is ideal. To be successful in this role, you need strong verbal and written ...
Front Desk Supervisor
Dallas, TX · On-site
$17 - $21.75/hr
Previous customer service experience in a fast-paced, guest-facing environment is ideal, as well as cash handling experience. To be successful in this role, you need strong verbal and written ...
Front Desk Supervisor
Dallas, TX · On-site
$17 - $21.75/hr
Previous customer service experience in a fast-paced, guest-facing environment is ideal, as well as cash handling experience. To be successful in this role, you need strong verbal and written ...
Front Desk Agent
Panama City Beach, FL · On-site
$12.75 - $16/hr
Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You ...
Front Desk Agent
Panama City Beach, FL · On-site
$12.75 - $16/hr
Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You ...
InnVentures Jobs Information
Does InnVentures pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
43% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and January 2026.
43% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and January 2026.
Is the health insurance from InnVentures affordable enough for their workers?
Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 6 people who took the Breakroom Quiz between March 2025 and January 2026.
83% of people say the health insurance costs are okay
Based on data from 6 people who took the Breakroom Quiz between March 2025 and January 2026.
How easy is it to get time off at InnVentures?
Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and October 2025.
80% of people report it’s easy to get time off.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and October 2025.
How easy is it to take sick days at InnVentures?
Some people find it hard to take sick days.
60% of people report that it’s hard to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and January 2026.
60% of people report that it’s hard to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and January 2026.
Do people at InnVentures feel treated with respect by their managers?
Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and January 2026.
100% of people say they’re treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and January 2026.
Is it stressful to work at InnVentures?
Most people feel stressed here.
71% of people say they often feel stressed at work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and January 2026.
71% of people say they often feel stressed at work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and January 2026.
Do people at InnVentures enjoy their jobs?
Most people enjoy their job.
80% of people report they enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and January 2026.
80% of people report they enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and January 2026.
Do people at InnVentures recommend working with their team?
Only some people recommend working with their team.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and January 2026.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and January 2026.
Do people get enough training when they start at InnVentures?
Some people didn’t get enough training when they started.
67% of people report they didn’t get enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and January 2026.
67% of people report they didn’t get enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and January 2026.
Do people get support to advance at InnVentures?
Only some people are given support to advance their career here.
In the last year, 43% of people report not being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and January 2026.
In the last year, 43% of people report not being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and January 2026.
Do people think InnVentures’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and January 2026.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and January 2026.
Do workers feel well informed about how InnVentures is doing?
Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and January 2026.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and January 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Innventures?
What are the most popular categories at Innventures?
InnVentures rating
8.5
Based on 7 frontline employees who took The Breakroom Quiz
Job description
InnVentures Overview
Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nation's largest REIT's and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we have established proven methods of management, development, and revenue maximization resulting in a trusted acumen for operating major hotel brands.
OverviewThe Vice President of Operations is responsible for providing corporate support and leadership to InnVentures managed properties within an assigned market. This person is ultimately responsible for ensuring that all hotel operations are carried out professionally, to InnVentures standards and at the highest level of service while always maintaining the financial impact of such decisions and operations. This senior leader will be a dynamic, experienced and motivated mentor to property General Managers, as well as ensuring their hotels are continually in line with and carrying out the strategic goals and direction of the organization.
Responsibilities- Mentors General Managers to ensure successful operation of their hotels; sets short-term and long range goals in tandem with Executive Team and GM's to aid and achieve each property's defined performance metrics.
- Ensures responsible financial management of assigned hotels at all times. In partnership with leadership team, develop annual budgets to accurately forecast financial performance and to deliver financial results in accordance with those budgets.
- Drives guest satisfaction by maintaining product and service quality standards; Periodic property inspections, ensuring completion of Brand and Company training programs and initiating corrective action as necessary.
- Works closely with owners to build relationships and ensure effective, proactive communication with ownership representatives at all times.
- Oversees implementation of sales, revenue management and marketing programs in order to achieve and exceed established RevPAR goals.
- Ensures that all assigned assets are properly maintained and protected and that life safety programs and practices are being enforced.
- Critically analyzes all metrics (including but not limited to financial reports, GSS, STR, Quality Assurance Inspections, Financial Audits, Associate Opinion Surveys, Employee Turnover), assessing actual performance to defined benchmarks, identifying variances and initiating corrective action.
- Bachelor's degree in a related field from an accredited university/college plus at least eight (8) years of related experience
- Experience working with both branded and independent hotels and resorts is preferable.
- Multi-property experience
- Excellent Leadership Skills
- Strong P&L experience
- Must be an excellent communicator
- Able to identify mark trends and adjust business strategy accordingly
What InnVentures employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About InnVentures
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
Seattle, WA, US
Year founded
1982