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60 Informatica Senior Customer Success Manager Jobs Hiring Near You

SPINS

Senior Customer Success Manager

Chicago, IL · On-site +1

$110K - $120K/yr

Senior Customer Success Manager For over 20 years, SPINS has been a leader in recognizing the ... information to inform their strategies. Datasembly is changing that. This is a massive industry ...

allego

Sr. Customer Success Manager

Waltham, MA · On-site

$96K - $138K/yr

The Senior Customer Success Manager - Adoption (SCSM) works with Allego's existing enterprise customers to drive expanded usage and adoption via the Allego Blueprint. This role is for someone who has ...

PreVeil, Inc.

Senior Customer Success Manager

As a Senior Customer Success Manager, you will be the dedicated champion for our Small to ... You'll be helping organizations protect sensitive defense information and achieve CMMC compliance ...

Insurity

Senior Customer Success Manager

What Our Senior Customer Success Manager Will Do Relationship Management * Manage and grow customer ... This information may include contact information, professional and educational history ...

DraftWise

Senior Customer Success Manager

Senior Customer Success Manager DraftWise is building an innovative knowledge platform for the legal industry. Our core product unlocks for the first time the years of historic legal contracts that ...

Hi Marley

Sr. Customer Success Manager

Boston, MA · On-site +1

We are growing rapidly and are looking for a Sr. Customer Success Manager within the insurance or ... For more information, please review the documents under "E-Verify Poster" here:

Clever Devices

Senior Customer Success Manager

Apex, NC · On-site

Senior Customer Success Manager As the leader in transit technology, Clever Devices, (Hitachi Rail ... Oversee data governance initiatives to ensure accuracy of customer information across platforms ...

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Senior Customer Success Manager

SPINS

Chicago, IL • On-site, Remote

$110K - $120K/yr

Full-time

Posted 7 days ago

Job description

Who We Are
For over 20 years, SPINS has been a leader in recognizing the transformative power of data in retail. We offer our clients cutting-edge tools to attract attention from a fast-growing segment within the Health & Wellness industry, the values-based consumer. Nearly half of shoppers prioritize products that emphasize wellness, social responsibility, and sustainable practices. SPINS retail consumer insights, analytics, and consulting services give our clients a competitive advantage to increase their share of this growing market. Our data is the most comprehensive and accurate in the industry, allowing clients to power AI models and machine learning algorithms that help them better understand and meet their customers' needs. At SPINS, behind all of our impressive data is our real differentiator, our people. We pride ourselves on our collaborative, flexible, and communicative culture that puts people at the center of everything we do.
Senior Customer Success Manager
For over 20 years, SPINS has been a leader in recognizing the transformative power of data in retail. We offer our clients cutting-edge tools to attract attention from a fast-growing segment within the Health & Wellness industry, the values-based consumer. Nearly half of shoppers prioritize products that emphasize wellness, social responsibility, and sustainable practices. SPINS retail consumer insights, analytics, and consulting services give our clients a competitive advantage to increase their share of this growing market. Our data is the most comprehensive and accurate in the industry, allowing clients to power AI models and machine learning algorithms that help them better understand and meet their customers' needs. At SPINS, behind all of our impressive data is our real differentiator, our people. We pride ourselves on our collaborative, flexible, and communicative culture that puts people at the center of everything we do.
The grocery industry is working in the dark when it comes to pricing, promotion, and product information to inform their strategies. Datasembly is changing that. This is a massive industry with billions of dollars on the line every year. Datasembly's data-driven approach is changing how these companies are thinking about pricing strategy, deploying billions of dollars, and communicating both internally and externally. We are just getting started.
Please note that candidates outside the Chicago, IL area are eligible for remote based employment. Applicants must be authorized to work in the U.S. without the need for sponsorship now or in the future
Senior Customer Success Managers guide Datasembly clients from onboarding through renewal and expansion. In this role, you will partner with customers to ensure Datasembly data and software support their business goals.
Job Duties and Responsibilities
  • Serve as the primary point of contact and strategic advisor for assigned strategic CPG, Retailer, and/or Partner accounts from onboarding through renewal and expansion.
  • Proactively identify customer needs and drive effective communication through cross-functional partnership with Solutions Engineering, Product, and internal leadership.
  • Manage business reviews, customer success plans, strategic executive conversations, and relationship expansion across the customer's organization.

Education and Experience
  • 5-10 years of proven customer success experience. This role requires experience with the growth, development, and retention of key customer accounts
  • Ability to manage the customer lifecycle to proactively encourage ongoing customer satisfaction, retention, and expansion
  • Experience working with or for Retailers or Consumer Packaged Goods (CPG) companies preferred
  • Excellent communication, teamwork mentality, and interpersonal skills, The Sr CSM will work as part of the Customer Success team to develop strategies for scale and growth
  • Skilled at building relationships with key decision makers within customer accounts
  • Ability to thrive in a hyper-growth, fast-moving environment

Salary Range: $110,000 - $120,000
Note: Applicants must be authorized to work for any US employer. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
#LI-SB1 #LI-Hybrid
What SPINS Offers
We have enjoyed tremendous growth over the years and, as a leader in a fast-growing industry, we have no plans to slow down! While all that growth brings excitement, it is also an opportunity for SPINS to show it values the health and wellness of its team members.
  • We embrace hybrid work options so that you have the flexibility to create a work/life balance that actually works!
  • Each employee is allotted paid time to use to volunteer with an organization of their choice and charitable donations are matched.
  • Semi-annual company-wide employee survey that is used to shape company programs, perks, and culture.

The SPINS Way
  • Direct - We communicate with clarity, honesty and respect in all situations and embrace opportunities to provide solution-oriented feedback.
  • Determined - We are committed to overcoming all obstacles to achieve results. We adapt to change, seek opportunities to learn and rapidly translate that learning into action.
  • Passionate - We go above and beyond to help our partners achieve their goals. We challenge assumptions and are comfortable forging new paths.
  • Collaborative - We leave our egos at the door, believing that working together we will produce an outcome that's greater than each individual contribution.

For details about the information SPINS's collects about our applicants and how we use it, please see the SPINS Privacy Policy here.

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