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ABOUT US  

We are IndyGo, a Municipal Corporation of Indianapolis–Marion County, and we’re proud to be the largest public transportation provider in the state of Indiana. We operate transit routes throughout the county, providing millions of passenger trips a year. IndyGo is committed to expanding mobility options to improve connectivity with the company’s mission, vision, and goals.

WHO WE ARE  

As the largest public transportation provider in Indiana, we believe driving people from one place to another is much more than just moving riders: it’s about helping our riders reach their hopes and dreams, education and careers, families and friends, and health and well-being. IndyGo is focused on meeting three objectives as we operate nearly 30 transit routes throughout Marion County, and provide millions of passenger trips each year. They include protecting frontline workers, increasing ridership and prioritizing long-term stability. We are moving the city forward to become a better place of opportunity and community.

INDYGO MISSION

IndyGo's mission is to connect our community to economic and cultural opportunities through safe, reliable and accessible mobility experiences. Our vision is to be at the forefront of making Indianapolis a resilient, prosperous and equitable community for all.

Accountability: We are legally, ethically, and morally committed to utilizing all resources responsibly with integrity and transparency.   

Adaptability: We adapt to disruptions through technology, workforce and ridership innovations, so we can meet the evolving needs of our community. 

Workplace Culture: We offer an empowering workplace to meet the needs of our teammates and riders.

Compassion: We promote, embrace and value all individuals, treating each other with dignity and respect.

Communication: We value open and honest conversations with each other, our riders and the community.

Excellence: We are proud of who we are and the work we do and will continue to exceed customer expectations.

Responsibility: We will be good stewards of our resources.

Results: We make things better today than they were yesterday.

Safety: We ensure safe and secure environments.

BENEFITS WE OFFER  

• Voluntary medical, dental, and vision coverage (effective on the first of the month following30 daysof employment)
• On-site wellness clinic for employees and their families

• Retirement plans (401A and 457B)
• Tuition reimbursement
• Free IndyGo transportation for employees and their families
• Eligibility for the Federal Loan Forgiveness Program

POSITION PURPOSE

The Risk and Safety Specialist is responsible for the coordination of claim administration, health, risk, and safety disciplines for IndyGo. Core responsibilities include data entry for accidents, scheduling and reviewing video, submitting claims to IndyGo’s third-party administrator (TPA), and the reporting and tracking of OSHA injuries. The position also evaluates, monitors, tracks risk and safety performance, and assists in the development of training procedures. This position is responsible for administering safety standards and procedures for protecting employees’ safety and health. Additional responsibilities include assisting in the day-to-day administration and monitoring of IndyGo’s Safety Management System (SMS), the IndyGo Public Transportation Agency Safety Plan (PTASP), monitoring driver’s license status, customer comments and safety concerns, and assisting with the Department of Transportation (DOT)/Federal Transit Administration (FTA) drug and alcohol programs.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

To perform this position successfully, an individual must be able to perform the essential functions of the job, with or without reasonable accommodation. The company will provide reasonable accommodations to qualified individuals with disabilities, consistent with applicable law.

• Ability to investigate, recommend, and report on claims/ incidents/ accidents without bias.
• Conduct safety inspections and audits for the corporation and contracted vendors.
• Investigation and reporting of near-miss safety submissions.
• Receive and disseminate safety information through newsletters, online, and bulletin boards.
• Assist with National Transit Data (NTD) monthly reporting.
• Assist with tracking the Safe Driving Awards program by the National Safety Council.
• Assist during emergency response events and drills.
• Collaborate on the development and updating of worker safety protocols.
• Assist with Driver Vehicle Record (DVR) checks for commercial driver license holders.
• Assist with the administration of the Safety Management System (SMS) and Public Transportation Agency Safety Plan (PTASP) as needed.
• Assist with risk and safety communication for new-hire orientations and yearly training as needed.

• Assist with the administration of the DOT/FTA drug and alcohol testing program as needed.
• Assist with OSHA, state, and federal reporting as needed.

OTHER FUNCTIONS

• Performs other duties as assigned in support of risk and safety department functions and the organization’s strategic goals.
• Attend and participate in professional group meetings as needed.
• Perform other duties as assigned.

EDUCATION AND/OR EXPERIENCE

To perform this job successfully, an individual must have the following education and/or experience.

•  Two(2)or more years of experience in either claim management, safety and Industrial hygiene programs, or risk evaluation and mitigation is preferred.
• One to two years of experience working within a DOT, public transportation environment is preferred
• Equivalent combinations of education and experience will be considered.
• Ability to obtain anOSHA-30 hour safety certification within the first 6 months of employment is required.
• Valid driver’s license.

KNOWLEDGE, SKILLS, AND ABILITIES

The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily.

• Ability to work independently with minimal supervision.

• Ability to organize, prioritize, and manage multiple responsibilities while working in a deadline-oriented environment.
• Ability to be thorough, accurate, and attentive to detail.
• Ability to communicate information and ideas for general comprehension.
• Ability to accurately capture, document, and exchange information.
• Ability to maintain strict confidentiality of work performed.
• Proficient in Microsoft Office Suite (Excel, Word, SharePoint, Teams, PowerPoint, and Outlook), computer skills, and cloud-based systems.
• Ability to use discretion in decision-making and exercise sound judgment in problem-solving.
• Fundamental knowledge and understanding of Indiana Commercial Driver’s License (CDL) Class B requirements.
• Fundamental knowledge of emergency response, planning and recordkeeping.

PHYSICAL DEMANDS

To perform this position successfully, an individual must be able to perform the essential physical functions of the job, with or without reasonable accommodation. The company will provide reasonable accommodations to qualified individuals with disabilities, consistent with applicable law.

• Regular on-site attendance is an essential function of this position due to the need for in-person collaboration, operational support, hands-on infrastructure management, and training and development activities. This role is designated as fully onsite and is not eligible for remote work.
• Ability to travel locally between IndyGo properties. This may include operating a vehicle with a valid driver’s license
• Ability to perform visual inspections, including identifying relevant differences in materials, indicators, or conditions necessary for safety compliance.
• Ability to work around minimal exposure to machinery/equipment, excessive noise, fumes/odors, and dirt/dust, wearing personal protective equipment (PPE).
• The ability to occasionally move or otherwise transport safety totes and containers weighing up to 30 pounds.

IndyGo is an Equal Opportunity Employer