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Position Title: Electric Vehicle Supervisor

Safety Sensitive: Yes

Supervisor’s Title: Director of Preventative Maintenance & Repair

FLSA Status: Non-Exempt

Department: Preventative Maintenance & Repairs 

Division: Operations

Worker Category: Salary Non-Exempt Full-Time

Job Class:  Management

ABOUT US 

We are IndyGo, a Municipal Corporation of Indianapolis–Marion County, and we’re proud to be the largest public transportation provider in the state of Indiana. We operate transit routes throughout the county, providing millions of passenger trips a year. IndyGo is committed to expanding mobility options to improve connectivity with the company’s mission, vision, and goals.

WHO WE ARE 

As the largest public transportation provider in Indiana, we believe driving people from one place to another is much more than just moving riders: it’s about helping our riders reach their hopes and dreams, education and careers, families and friends, and health and well-being. IndyGo is focused on meeting three objectives as we operate nearly 30 transit routes throughout Marion County, and provide millions of passenger trips each year. They include protecting frontline workers, increasing ridership and prioritizing long-term stability. We are moving the city forward to become a better place of opportunity and community.

INDYGO MISSION

IndyGo's mission is to connect our community to economic and cultural opportunities through safe, reliable and accessible mobility experiences. Our vision is to be at the forefront of making Indianapolis a resilient, prosperous and equitable community for all.

Accountability: We are legally, ethically, and morally committed to utilizing all resources responsibly with integrity and transparency. 

Adaptability: We adapt to disruptions through technology, workforce and ridership innovations, so we can meet the evolving needs of our community. 

Workplace Culture: We offer an empowering workplace to meet the needs of our teammates and riders.

Compassion: We promote, embrace and value all individuals, treating each other with dignity and respect.

Communication: We value open and honest conversations with each other, our riders and the community.

Excellence: We are proud of who we are and the work we do and will continue to exceed customer expectations.

Responsibility: We will be good stewards of our resources.

Results: We make things better today than they were yesterday.

Safety: We ensure safe and secure environments.

BENEFITS WE OFFER 

• Voluntary medical, dental, and vision coverage (effective on the first of the month following 30 days of employment)
• On-site wellness clinic for employees and their families
• Retirement plans (401A and 457B)
• Tuition reimbursement
• Free IndyGo transportation for employees and their families
• Eligibility for the Federal Loan Forgiveness Program

POSITION PURPOSE

The Electric Vehicle Supervisor is responsible for overseeing represented maintenance employees and ensuring the safe, efficient maintenance of the agency’s equipment and rolling stock. This position ensures maintenance activities are properly planned, documented, and completed to support operational reliability and safety.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES 

To perform this position successfully, an individual must be able to perform the essential functions of the job, with or without reasonable accommodation. The company will provide reasonable accommodations to qualified individuals with disabilities, consistent with applicable law.

• Determine, gather, and provide materials/parts, tools, and labor required for electric bus/vehicle and equipment repairs. 
• Plan, schedule, and follow up on revenue and non-revenue electric-vehicle maintenance by completing work-order audits and ensuring service requirements are met. 
• Coordinate and execute maintenance and project schedules for the department. 
• Assist with scheduling projects based on forecasting, material availability, and staffing resources. 
• Utilize computerized maintenance management system (CMMS) software to assign and track trouble tickets. 
• Review the progress of maintenance trouble tickets for electric vehicles, including history and outstanding issues. 
• Prepare weekly reports on electric vehicle programs and special projects. 
• Conduct weekly assessments and recommend special projects as needed. 
• Supervise all electric vehicle and equipment repairs; ensure efficient workflow and verify that units are properly repaired. 
• Ensure that preventative and predictive maintenance activities are performed for electric rolling stock. 
• Enforce departmental policies related to work schedules, work assignments, and operational requirements. 
• Complete required documentation and reports using paper and/or electronic systems to ensure all maintenance actions are properly recorded. 
• Serve as Electrical & Special Projects Manager when assigned. 
• Serve as system super-user for all maintenance management software. 
• Serve as a technical resource and subject matter expert for electric vehicles. 
• Manage labor relations in accordance with the current collective bargaining agreement. 
• Maintain a safe work environment and ensure adherence to all safety policies.

OTHER FUNCTIONS

• Recommend process improvements that enhance maintenance procedures and reduce costs related to materials, parts, and supplies. 
• Collaborate with other departments—including storeroom, fixed route, and contracted services—to improve processes and service delivery. 
• Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES

• Directly supervise one or more employees. 
• Carry out supervisory responsibilities in accordance with organizational policies and applicable laws. 
• Participate in interviewing, hiring, and training employees. 
• Plan, schedule, assign, and direct work; set goals; evaluate performance; and address complaints and resolve issues.

EDUCATION AND/OR EXPERIENCE

To perform this job successfully, an individual must meet the following education and/or experience.

• Formal trade school training or an associate degree in automotive technology, engineering technology, or a related field is preferred. 
• Considerable experience (three [3] years) in vehicle maintenance and customer service, preferably in a union environment, is required. 
• One (1) to two (2) years of experience working with light or heavy vehicles, utilizing skills related to maintaining or repairing hybrid or fully electric vehicles with high‑voltage components, is preferred. 
• A valid Indiana Operator’s Driver’s License is required; a valid Indiana Commercial Driver’s License (CDL) is preferred (or the ability to obtain one within agency guidelines).

KNOWLEDGE, SKILLS, AND ABILITIES

The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily.

• Thorough knowledge of high‑voltage electric vehicle maintenance, including installation, maintenance, and repair of related equipment; preventative maintenance practices; safety protocols; mechanical and electrical systems; HVAC systems; and vehicle body structure. 
• Knowledge of mandated safety principles, including personal protective equipment (PPE), chemical safety, lockout/tagout procedures, and general shop safety practices. 
• Knowledge of labor relations and collective bargaining agreements. 
• Proficiency with computers and related technology, including Microsoft Office, internet-based applications, and the ability to learn specialized maintenance software. 
• Ability to operate standard office equipment (e.g., copier, fax machine, telephone). 
• Strong verbal and written communication skills, including the ability to present information to groups. 
• Ability to interact effectively with others in person, by phone, and via email or written communication. 
• Strong decision-making and problem-solving abilities. 
• Basic mathematical skills (addition, subtraction, multiplication, division).