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Independent Health
Independent Health

60 Independent Health Operations Manager Jobs Hiring Near You

Independent Health

Quality Assurance Auditor

Buffalo, NY · On-site

$24 - $27/hr

... operational areas. They will ensure the quality and accuracy of the systems and processes that ... time management and organizational skills. * Ability to use independent judgement and solid ...

Independent Health Association

$19/hr

Strong organizational and time management skills. * Ability to assume responsibility and maintain ... Maintain technical knowledge regarding Independent Health's contracts and benefits and working ...

Independent Health Association

$115 - $155/hr

Five (5) years of post-graduate clinical experience in health care management and utilization ... Support UM leadership to improve clinical service operations. Serve on Independent Health ...

Independent Health Association

$80K - $100K/yr

Lead projects from initiation through implementation and transition to operations. * Develop and ... As an Equal Opportunity / Affirmative Action Employer, Independent Health and its affiliates will ...

Independent Health

Contractual Reviewer-Senior

Buffalo, NY · On-site

$22.50 - $27.50/hr

Frequent review of Independent Health policies, contracts, clinical documentation, claims systems ... Manage an individual workload assigned in respect to upcoming absences to adhere to regulatory ...

Independent Health Association

Case Manager- NCL

Nova, OH · On-site

$35.50 - $38/hr

Case Management Certification (CCM) required. Candidates without CCM certification are required to ... As an Equal Opportunity / Affirmative Action Employer, Independent Health and its affiliates will ...

Independent Health Association

$33.50 - $38/hr

... Independent Health policy and procedures. * Autonomous/independent worker, minimal supervision, including process management skills. Subject matter expert in all coding systems and/or inpatient ...

Independent Health

Care Navigator

Buffalo, NY · On-site

$19/hr

Case and disease management referrals. * Repatriation. * Member website, app and portal assistance ... As an Equal Opportunity / Affirmative Action Employer, Independent Health and its affiliates will ...

Independent Health Association

Case Manager- NCL

$35.50 - $38/hr

Case Management Certification (CCM) required. Candidates without CCM certification are required to ... As an Equal Opportunity / Affirmative Action Employer, Independent Health and its affiliates will ...

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Independent Health Jobs Information

Do workers at Independent Health get paid breaks?

No. Most people don’t get paid breaks.
83% of people say they don’t get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and April 2026.

Does Independent Health pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.

Is the health insurance from Independent Health affordable enough for their workers?

Most people say the health insurance costs are okay.
75% of people say the health insurance costs are okay
Based on data from 8 people who took the Breakroom Quiz between April 2025 and April 2026.

Do workers at Independent Health worry about hours?

Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and February 2026.

How easy is it to get time off at Independent Health?

Most people find it easy to get time off.
89% of people report it’s easy to get time off.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and April 2026.

Do jobs at Independent Health spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
40% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and February 2026.

How easy is it to take sick days at Independent Health?

Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and April 2026.

Is working at Independent Health good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Independent Health feel treated with respect by their managers?

Most people feel treated with respect by their managers.
75% of people say they’re treated with respect by their managers.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Independent Health get to take their breaks without interruption?

Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and April 2026.

Is it stressful to work at Independent Health?

Most people feel stressed here.
78% of people say they often feel stressed at work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Independent Health enjoy their jobs?

Most people enjoy their job.
100% of people report they enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Independent Health recommend working with their team?

Most people recommend working with their team.
67% of people report that they would recommend working with their immediate team to a friend.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get enough training when they start at Independent Health?

Most people got enough training when they started.
75% of people report they got enough training when they started working here.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get support to advance at Independent Health?

Most people are given support to advance their career here.
In the last year, 75% of people report being given support to advance their career here.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people think Independent Health’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.

Do workers feel well informed about how Independent Health is doing?

Only some people feel well informed about how the company is doing.
44% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and April 2026.

What other companies are hiring for Operations Manager jobs?

What are the most popular jobs at Independent Health?

Infographic showing various Operations Manager job openings at Independent Health in the United States as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 80% Physical, and 20% Remote job distribution.

Quality Assurance Auditor

Independent Health

Buffalo, NY • On-site

$24 - $27/hr

Full-time

PTO

Re-posted 13 days ago

Independent Health rating

8.1

Company rating: 8.1 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

156th of 310 rated insurance

Job description

FIND YOUR FUTURE
We're excited about the potential people bring to our organization. You can grow your career here while enjoying first-class perks, benefits and a culture that fosters growth, innovation and collaboration.
Overview
The Quality Assurance Auditor will perform monitoring, oversight, and quality assurance reviews/audits of all lines of business as defined by CMS, NYS DOH, NYS DFS and any/all policies and procedures established (as applicable) for assigned operational areas. They will ensure the quality and accuracy of the systems and processes that support the organization's operation to meet client government regulatory requirements and compliance plans and ensure the effectiveness of services provided can be readily assessed in terms of quality and completeness. They will track issues identified during the quality assurance process to ensure resolution. The Quality Assurance Auditor will analyze, document, and report on results to business stakeholders and company leaders. They will collaborate with the Quality Assurance team and other cross functional teams to remediate audit findings, to develop and improve testing and audit strategies, techniques, activities, policies and procedures. Occasional evenings, weekends and holidays will be a requirement of the position.
Qualifications
  • High school diploma or GED required. Associates degree preferred.
  • Three (3) years of experience in quality assurance/quality control, compliance monitoring, pharmaceutical, or managed care environment required.
  • Experience with Medicare, Medicaid or another government program strongly preferred.
  • Experience with pharmacy on-line claims processing systems preferred.
  • Strong analytical, problem solving, time management and organizational skills.
  • Ability to use independent judgement and solid reasoning skills when rendering decisions and troubleshooting issues.
  • Detail oriented, while maintaining an awareness of overall goals.
  • Experience with AS400 query or other query tools. Ability to easily learn new software applications.
  • Experience in report production. Ability to maximize use of system capabilities to lead the organization in outcome improvement.
  • Excellent interpersonal, written and verbal communication skills.
  • Proven examples of displaying PBD values: Trusted Advisor, Innovative, Excellence, Guardianship, Dedication and Caring.

Essential Accountabilities
Perform quality assurance and auditing processes for all lines of business to ensure accurate servicing operations, benefit information and functionality for adjudication within the pharmacy system, external communications, documentation as required by regulatory bodies and other operations and processes including but not limited to:
  • Develop, implement and maintain manual and automated test scripts utilizing testing tools.
  • Develop, implement and maintain test cases, data, files and strategies.
  • Participate in all aspects of testing including functional, regression, performance and system testing.
  • Log and manage defect status and resolution within the QA software tool.
  • Develop, implement and maintain policies, procedures, manuals, and other necessary documentation of the QA/QC process.
  • Conduct internal audits to measure and ensure adherence to claims processing standards, technical requirements, supporting processes, systems, and required program documentation.
  • Support cross-functional projects, represent the quality assurance team at meetings, review requirements, develop test approach, and provide feedback.
  • Work on issues of moderate to complex scope where analysis of data is required.

Quality control including but not limited to:
  • Develop effective relationships that support appropriate feedback and development.
  • Report quality assurance and audit results to management and leadership teams.
  • Identify, monitor and communicate trends in inaccuracies and work with PBD teams to resolve them, to ensure compliance with standards, policies and procedures, and government regulations.
  • Perform ad hoc queries in audit database in support of decision making.
  • Perform integration testing and track, document and verify resolution while working with subject matter experts to resolve defects.
  • Maintain a working knowledge of all line of business requirements and operational processes and develop plans to improve upon existing quality standards.

Problem resolution including but not limited to:
  • Work with associates to predict, identify, resolve and document problems.
  • Develop and maintain interdepartmental relationships throughout the company.
  • Clarify issues quickly to ensure a successful resolution with minimal supervision.

Immigration or work visa sponsorship will not be provided for this position
Hiring Compensation Range: $24.00 - $27.00 hourly
Compensation may vary based on factors including but not limited to skills, education, location and experience.
In addition to base compensation, associates may be eligible for a scorecard incentive, full range of benefits and generous paid time off. The base salary range is subject to change and may be modified in the future.
As an Equal Opportunity / Affirmative Action Employer, Independent Health and its affiliates will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship and immigration status, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. Click here for additional EEO/AAP or Reasonable Accommodation information.
Current Associates must apply internally via the Job Hub.

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