... operations, customer service, financial performance, and compliance * Develop and manage cross ... Lead ICL 's real estate life cycle: from predevelopment, construction, project start-up, including ...

60 Icl Customer Service Manager Jobs Hiring Near You
... operations, customer service, financial performance, and compliance * Develop and manage cross ... Lead ICL 's real estate life cycle: from predevelopment, construction, project start-up, including ...
... customer service to our colleagues and our residents. ESSENTIAL JOB FUNCTIONS: * Leasing: ICL has a ... manager, hire second property manager, with an eye towards the expansion of full-scale property ...
... customer service to our colleagues and our residents. ESSENTIAL JOB FUNCTIONS: * Leasing: ICL has a ... manager, hire second property manager, with an eye towards the expansion of full-scale property ...
Entitlements Tech Assistant-ED534501
Manhattan, NY · On-site
$41K - $52K/yr
Takes direction from the Entitlement Services management staff in the carrying out of all the usual ... Maintain the ICL - Agency Report * Process additional reports as required * FedEx Procedure:
Entitlements Tech Assistant-ED534501
Manhattan, NY · On-site
$41K - $52K/yr
Takes direction from the Entitlement Services management staff in the carrying out of all the usual ... Maintain the ICL - Agency Report * Process additional reports as required * FedEx Procedure:
... service * Conduct audits of the implementation of plans of corrective action that have been ... Participate in ICL and affiliate incident management programs: * Conduct special investigations of ...
... service * Conduct audits of the implementation of plans of corrective action that have been ... Participate in ICL and affiliate incident management programs: * Conduct special investigations of ...
EHS Specialist
Hammond, IN · On-site
$69K - $85K/yr
... ICL, leading continual improvement in the facilities Responsible Care EHS management systems ... services * Expectation to be on call for plant emergencies or troubleshooting What skills and ...
EHS Specialist
Hammond, IN · On-site
$69K - $85K/yr
... ICL, leading continual improvement in the facilities Responsible Care EHS management systems ... services * Expectation to be on call for plant emergencies or troubleshooting What skills and ...
Accounting Analyst - Manufacturing
Saint Louis, MO · On-site
$85K - $117K/yr
... service * Crisis assistance available to support employees during unforeseen circumstances ... strategically managing its bromine, potash and phosphate mineral resources. ICL's global ...
Accounting Analyst - Manufacturing
Saint Louis, MO · On-site
$85K - $117K/yr
... service * Crisis assistance available to support employees during unforeseen circumstances ... strategically managing its bromine, potash and phosphate mineral resources. ICL's global ...
Entitlements
Manhattan, NY · On-site
Maintain an on-going contacts with other ICL Departments, programs' staff, clinical managers and ... Positive attitude and excellent customer service skills Minimum qualifications : * Bachelor ...
Entitlements
Manhattan, NY · On-site
Maintain an on-going contacts with other ICL Departments, programs' staff, clinical managers and ... Positive attitude and excellent customer service skills Minimum qualifications : * Bachelor ...
Lead Operator
North Charleston, SC · On-site
$25 - $29/hr
... service * Crisis assistance available to support employees during unforeseen circumstances ... strategically managing its bromine, potash and phosphate mineral resources. ICL's global ...
Lead Operator
North Charleston, SC · On-site
$25 - $29/hr
... service * Crisis assistance available to support employees during unforeseen circumstances ... strategically managing its bromine, potash and phosphate mineral resources. ICL's global ...
Chemical Engineer
Webster Groves, MO · On-site
$92K - $127K/yr
Ability to travel to customers and ICL plants as required * Perform chemical analysis and physical ... service * Crisis assistance available to support employees during unforeseen circumstances
Chemical Engineer
Webster Groves, MO · On-site
$92K - $127K/yr
Ability to travel to customers and ICL plants as required * Perform chemical analysis and physical ... service * Crisis assistance available to support employees during unforeseen circumstances
Accounting Analyst - Manufacturing
Saint Louis, MO · On-site
$85K - $117K/yr
... service * Crisis assistance available to support employees during unforeseen circumstances ... strategically managing its bromine, potash and phosphate mineral resources. ICL's global ...
Accounting Analyst - Manufacturing
Saint Louis, MO · On-site
$85K - $117K/yr
... service * Crisis assistance available to support employees during unforeseen circumstances ... strategically managing its bromine, potash and phosphate mineral resources. ICL's global ...
EHS Specialist
$69K - $85K/yr
... ICL, leading continual improvement in the facilities Responsible Care EHS management systems ... services * Expectation to be on call for plant emergencies or troubleshooting What skills and ...
EHS Specialist
$69K - $85K/yr
... ICL, leading continual improvement in the facilities Responsible Care EHS management systems ... services * Expectation to be on call for plant emergencies or troubleshooting What skills and ...
Case Manager-MA532501
Brooklyn, NY · On-site
... management training, socialization skill enhancement, and conflict resolution training. Uses ... Advocates on behalf of consumer with outside service providers and within ICL and works with other ...
Case Manager-MA532501
Brooklyn, NY · On-site
... management training, socialization skill enhancement, and conflict resolution training. Uses ... Advocates on behalf of consumer with outside service providers and within ICL and works with other ...
Maintenance Supervisor
Saint Louis, MO · On-site
$84K - $115K/yr
Maintenance Manager We are currently seeking qualified candidates for this position. Please note ... for customers in key agricultural and industrial markets worldwide. ICL employs around 12.000 ...
Maintenance Supervisor
Saint Louis, MO · On-site
$84K - $115K/yr
Maintenance Manager We are currently seeking qualified candidates for this position. Please note ... for customers in key agricultural and industrial markets worldwide. ICL employs around 12.000 ...
Case Manager-MA532502
Brooklyn, NY · On-site
... management training, socialization skill enhancement, and conflict resolution training. Uses ... Advocates on behalf of consumer with outside service providers and within ICL and works with other ...
Case Manager-MA532502
Brooklyn, NY · On-site
... management training, socialization skill enhancement, and conflict resolution training. Uses ... Advocates on behalf of consumer with outside service providers and within ICL and works with other ...
Maintenance Supervisor
Saint Louis, MO · On-site
$84K - $115K/yr
Maintenance Manager We are currently seeking qualified candidates for this position. Please note ... for customers in key agricultural and industrial markets worldwide. ICL employs around 12.000 ...
Maintenance Supervisor
Saint Louis, MO · On-site
$84K - $115K/yr
Maintenance Manager We are currently seeking qualified candidates for this position. Please note ... for customers in key agricultural and industrial markets worldwide. ICL employs around 12.000 ...
Chemical Engineer
Webster Groves, MO · On-site
$92K - $127K/yr
Ability to travel to customers and ICL plants as required * Perform chemical analysis and physical ... service * Crisis assistance available to support employees during unforeseen circumstances
Chemical Engineer
Webster Groves, MO · On-site
$92K - $127K/yr
Ability to travel to customers and ICL plants as required * Perform chemical analysis and physical ... service * Crisis assistance available to support employees during unforeseen circumstances
Case Manager-04532501
Brooklyn, NY · On-site
$20.50 - $26.50/hr
Explains the types of clinical services, recreational activities, and ICL programs available to ... Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines ...
Case Manager-04532501
Brooklyn, NY · On-site
$20.50 - $26.50/hr
Explains the types of clinical services, recreational activities, and ICL programs available to ... Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines ...
Case Manager-40532502
Brooklyn, NY · On-site
$21 - $27/hr
Explains the types of clinical services, recreational activities, and ICL programs available to ... Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines ...
Case Manager-40532502
Brooklyn, NY · On-site
$21 - $27/hr
Explains the types of clinical services, recreational activities, and ICL programs available to ... Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines ...
Case Manager-22532501
Brooklyn, NY · On-site
... management training, socialization skill enhancement, and conflict resolution training. Uses ... Advocates on behalf of consumer with outside service providers and within ICL and works with other ...
Case Manager-22532501
Brooklyn, NY · On-site
... management training, socialization skill enhancement, and conflict resolution training. Uses ... Advocates on behalf of consumer with outside service providers and within ICL and works with other ...
Lead Operator
$25 - $29/hr
... service * Crisis assistance available to support employees during unforeseen circumstances ... strategically managing its bromine, potash and phosphate mineral resources. ICL's global ...
Lead Operator
$25 - $29/hr
... service * Crisis assistance available to support employees during unforeseen circumstances ... strategically managing its bromine, potash and phosphate mineral resources. ICL's global ...
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Full-time
Re-posted 3 days ago
Job description
The Senior Vice President of Real Estate reports directly to the CEO and provides leadership over ICL's real estate strategy, development, asset management, leasing, and property management functions. This role is responsible for advancing ICL's mission through the development of affordable and supportive housing and behavioral health facilities, stewarding a complex real estate portfolio and ensuring long term financial sustainability. The SVP will partner closely with executive leadership, public funders, lenders, and community stakeholders to deliver high impact projects while maintaining strong oversight of capital planning, asset performance, and portfolio occupancy, including cultivating and stewarding relationships in support of ICL's priorities.
Essential Job Functions
- Lead growing team overseeing real estate development, asset management, leasing and property management functions
- Work closely with executive leadership to advance ICL's mission and values, and ensure high quality, trauma-informed, energy efficient housing, offices, and clinical spaces
- Strategic Planning & Growth of Real Estate portfolio: Maintain an ongoing pipeline of development projects and build out full scale property management functions
- Oversee the new construction and rehabilitation of ICL's growing portfolio, which currently spans 34 properties
- Oversee a portfolio of scattered site residential units across New York City, setting direction for operations, customer service, financial performance, and compliance
- Develop and manage cross functional real estate team, establish clear performance standards, and implement scalable processes to improve efficiency and satisfaction across a dispersed portfolio.
- Critical thinking, change management skills and approaches.
- Data driven decision maker.
- Identify new development opportunities, including partnerships with non-profit and for-profit affordable/supportive housing developers.
- Maintain and build relationships with government agencies, lenders, and syndicators
- Assess feasibility of potential new development projects and conduct due diligence.
Assemble and manage project development teams from project initiation through construction closing
- Apply for and secure required capital and operating/supportive services funding from public agencies and lenders.
- Oversee land use reviews (e.g., ULURP, rezoning, variances/special permits) that are required.
- Direct asset management activities including budgeting, financial performance, capital planning, and risk management.
- Liaise with third party property management firms, while supervising in-house property management, to ensure strong performance standards and regulatory compliance.
- Coordinate closings with Attorneys, public agencies, lenders, and Executive team.
- Ensure projects meet budget and schedule goals, representing ICL on construction-related issues.
- Oversee asset management and rehabilitation of the organization's existing real estate portfolio.
- Oversee asset performance and long-term capital planning for the existing real estate portfolio, including rehabilitation and modernization initiatives.
- Oversee the leasing department and all leasing activities across the organization's real estate portfolio.
- Oversees leasing strategy, negotiations, and portfolio occupancy in alignment with organizational and financial goals.
- Lead ICL 's real estate life cycle: from predevelopment, construction, project start-up, including lease-up of all apartments and commercial/community spaces, finalizing operating/services contracts (e.g., 15/15 and ESSHI), achieving operating break-even, and stabilization of projects, and capital repair projects as needed.
- Oversee all operations of ICL's supportive/affordable housing projects, including coordination with ICL's Finance, Facilities Department and Supportive Services Department.
- Perform other related duties that may be assigned
Essential Knowledge, Skills and Abilities
- Committed to the active promotion of ICL values and goals.
- Excellent written and verbal communication skills.
- Excellent interpersonal skills.
- Strong financial analysis and spreadsheet development skills.
- Ability to collaborate with internal and external partners to complete projects, often on accelerated schedules.
- Working knowledge of NYC and NYS supportive and affordable financing programs.
- Proficiency with various software programs including Microsoft Office.
- Ability to understand and support the agency's mission, vision, standards and code of ethical behavior.
- Ability to work under stress, prioritize and meet deadlines.
QUALIFICATIONS AND EXPERIENCE:
Undergraduate degree in relevant area, and Graduate degree, preferred, in such areas as Planning, Public Administration and Real Estate. Minimum of 7 years of progressively responsible experience in the supportive and affordable housing field in NYC or NYS. Experience working in the non-profit, public sector or for-profit supportive and affordable housing space, with direct involvement in the development of new projects.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
About ICL
Sourced by ZipRecruiter
Industry
Non-profits
Company size
1,001 - 5,000 Employees
Headquarters location
New York, NY, US
Year founded
1986