ICL
ICL

60 Icl Customer Service Manager Jobs Hiring Near You

Coordinate services with care managers, ICL staff, and external providers. * Assist consumers in accessing community resources, benefits, and vocational opportunities. * Perform crisis assessment and ...

Family

Brooklyn, NY · On-site

$53K - $70K/yr

Provide counseling, treatment, rehabilitation, case management and support services in the ... Observes all ICL, OMH, and all other applicable rules, procedures or laws regarding the reporting ...

Counselor-18532806

Brooklyn, NY · On-site

$22 - $29.75/hr

ABOUT ICL Our Philosophy of Care: for 35 years, ICL has been providing care that is changing lives ... These tasks focus on supporting, instructing, and assisting recipients of services to develop the ...

Director-Accounts Payable-FD513702

Manhattan, NY · On-site

$71K - $98K/yr

Manage vendor relationships and issue resolution activities. 5. Systems, Automation & Business ... Promote accountability, customer service, collaboration, and continuous improvement. * Participate ...

Manage plant product portfolio changes * Optimize utility services (natural gas fired boilers ... contacts and customer Personal Protective Equipment (PPE) & Physical Demands: PPE: At ICL ...

... guidelines provided by ICL and the NYS OMH for the Mental Health provides program and ... Oversee intake and screening activities of case managers to ensure that service recipients are ...

Manage vendor relationships and issue resolution activities. Systems, Automation & Business Central ... Promote accountability, customer service, collaboration, and continuous improvement. * Participate ...

... guidelines provided by ICL and the NYS OMH for the Mental Health provides program and ... Oversee intake and screening activities of case managers to ensure that service recipients are ...

Manage plant product portfolio changes * Optimize utility services (natural gas fired boilers ... contacts and customer Personal Protective Equipment (PPE) & Physical Demands: PPE: At ICL ...

Accounting Clerk

Gallipolis Ferry, WV · On-site

$46K - $69K/yr

... service entry processes. Payroll Administration: * Process bi-weekly payroll for hourly union ... strategically managing its bromine, potash and phosphate mineral resources. ICL's global ...

... service entry processes. Payroll Administration: * Process bi-weekly payroll for hourly union ... strategically managing its bromine, potash and phosphate mineral resources. ICL's global ...

Master's degree, preferably in a human services field. Experience: * At least 2 years' experience ... Directly supervise housing team leader to ensure DHS/VA/ICL housing goals are being met and ...

... services and crisis management to a limited caseload. • Other clinical and administrative duties, as assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: * Committed to the active promotion of ICL ...

Clinic Director (LCSW Required) - 64542301

Brooklyn, NY · On-site

$82K - $111K/yr

Participates in clinical integration meetings (e.g., ICL-CHN) and other required collaborative or ... services. * Ability to manage multiple projects, delegate tasks, and check on the completion of ...

Data management experience Personal Protective Equipment (PPE): At ICL, maintaining a safe and ... service * Crisis assistance available to support employees during unforeseen circumstances

Data management experience Personal Protective Equipment (PPE): At ICL, maintaining a safe and ... service * Crisis assistance available to support employees during unforeseen circumstances

Responsible for personnel management, fiscal operations, inventory management, client services ... Conduct intakes for new referrals via ICL Hope * Provide clinical crisis intervention regarding ...

... guidelines provided by ICL and the NYS OMH for the Mental Health provides program and ... Oversee intake and screening activities of case managers to ensure that service recipients are ...

Responsible for personnel management, fiscal operations, inventory management, client services ... Conduct intakes for new referrals via ICL Hope * Provide clinical crisis intervention regarding ...

Responsible for personnel management, fiscal operations, inventory management, client services ... Conduct intakes for new referrals via ICL Hope * Provide clinical crisis intervention regarding ...

Showing results 41-60

Family Case Manager-NG532501

ICL

Brooklyn, NY • On-site

$28/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago


Job description

Minimum Qualifications:
Education: One of the following:
  1. Bachelor's degree in a human services field

Experience: Two years of experience Providing direct services to people with Serious Mental Illness, developmental disabilities, alcoholism or substance abuse, and/or children with SED; Linking individuals with Serious Mental Illness, children with SED, developmental disabilities, and/or alcoholism or substance abuse to a broad range of services essential to successful living in a community setting
Certifications/Licenses:
  1. No specific license required.
  2. Must be able to travel within the community; a valid driver's license may be preferred depending on assignment.

Work Eligibility: Must be authorized to work in the U.S.
Work Location Requirement: Onsite / Community-based field work (regular travel to consumer residences).
Compensation:
Salary: $28 an hour
What we Offer: We provide competitive benefits, including:
  • Comprehensive Health Benefits: Medical (HSA), Dental and Vision plans, 403(b) Retirement Savings Plan with employer match
  • Generous Paid Time Off: Vacation, Personal, Sick, Mental Health Days and 12 paid holidays
  • Employee Wellness Programs: Employee Assistance Program and mental health resources
  • Learning & Development Opportunities: Educational Leave and Tuition Assistance, Training and Career Development Tracks
  • Additional Perks: Commuter Benefits, recognition programs, discount programs, flexible spending plans, voluntary benefits including pet insurance, identity theft insurance, legal plans, and voluntary ancillary benefits.

About the Role: This role functions as part of an interdisciplinary team supporting individuals in maintaining stable, independent living in the community. The position involves home visits, counseling, service coordination, crisis intervention, and advocacy to help consumers access medical, social, educational, vocational, and financial resources. Most duties are performed independently with general supervision.
Primary Responsibilities:
  • Conduct home visits to provide supportive counseling and independent living assistance.
  • Help consumers modify behaviors, build insight, and develop coping skills.
  • Assess needs, gather medical/psychosocial information, and develop individualized service plans.
  • Maintain accurate case records, documentation, assessments, and quarterly reviews.
  • Provide 1:1 and group counseling using cognitive-behavioral and skills-training techniques.
  • Coordinate services with care managers, ICL staff, and external providers.
  • Assist consumers in accessing community resources, benefits, and vocational opportunities.
  • Perform crisis assessment and intervention; refer to appropriate services.
  • Accompany consumers to medical, social service, and government appointments.
  • Report incidents and complete incident documentation per policy.
  • Conduct safety and cleanliness inspections of consumer residences.
  • Plan and facilitate recreational or social activities.
  • Participate in meetings, supervision, and required training.
  • Advocate for consumer needs within ICL and with external providers.
  • Support discharge planning and goal achievement.
  • Perform other related duties as assigned.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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About ICL

Sourced by ZipRecruiter

Industry

Non-profits

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US

Year founded

1986