House Manager
New York, NY · On-site
$23.57/hr
... of HELP USA to interact with our new clients when they enter our shelter. Accordingly, it is ... Supervising and conducting initial intakes for all new clients: ensuring that all paperwork is ...
60 Help Usa Shift Supervisor Jobs Hiring Near You
House Manager
New York, NY · On-site
$23.57/hr
... of HELP USA to interact with our new clients when they enter our shelter. Accordingly, it is ... Supervising and conducting initial intakes for all new clients: ensuring that all paperwork is ...
House Manager
Brooklyn, NY · On-site
$23.57/hr
... HELP USA to interact with our new clients when they enter our shelter. Accordingly, you must be ... Supervising and conducting initial intakes for all new clients: ensuring that all paperwork is ...
House Manager
Brooklyn, NY · On-site
$23.57/hr
... HELP USA to interact with our new clients when they enter our shelter. Accordingly, you must be ... Supervising and conducting initial intakes for all new clients: ensuring that all paperwork is ...
House Manager
New York, NY · On-site
$23.57/hr
... of HELP USA to interact with our new clients when they enter our shelter. Accordingly, it is ... Supervising and conducting initial intakes for all new clients: ensuring that all paperwork is ...
House Manager
New York, NY · On-site
$23.57/hr
... of HELP USA to interact with our new clients when they enter our shelter. Accordingly, it is ... Supervising and conducting initial intakes for all new clients: ensuring that all paperwork is ...
House Manager
Queens, NY · On-site
$24.03/hr
... of HELP USA to interact with our new clients when they enter our shelter. Accordingly, it is ... Supervising and conducting initial intakes for all new clients: ensuring that all paperwork is ...
House Manager
Queens, NY · On-site
$24.03/hr
... of HELP USA to interact with our new clients when they enter our shelter. Accordingly, it is ... Supervising and conducting initial intakes for all new clients: ensuring that all paperwork is ...
Client Care Coordinator Supervisor
Brooklyn, NY · On-site
$19 - $24.75/hr
Client Care Coordinator Supervisor We're seeking a dynamic, creative, and flexible LCSW who is ... Who We Are At HELP USA, we work to ensure that everyone has a place to call home. We're one of the ...
Client Care Coordinator Supervisor
Brooklyn, NY · On-site
$19 - $24.75/hr
Client Care Coordinator Supervisor We're seeking a dynamic, creative, and flexible LCSW who is ... Who We Are At HELP USA, we work to ensure that everyone has a place to call home. We're one of the ...
Senior Case Manager
Mount Vernon, NY · On-site
$21.63 - $25.24/hr
About HELP USA At HELP USA, we work to ensure that everyone has a place to call home. We're one of ... Supervising Case Managers and maintaining a caseload of 23 clients. * Following up on referrals to ...
Senior Case Manager
Mount Vernon, NY · On-site
$21.63 - $25.24/hr
About HELP USA At HELP USA, we work to ensure that everyone has a place to call home. We're one of ... Supervising Case Managers and maintaining a caseload of 23 clients. * Following up on referrals to ...
Client Care Coordinator Supervisor
Brooklyn, NY · On-site
$92K/yr
As Client Care Coordinator Supervisor, you'll lead a team of enthusiastic social workers who assist ... Who We Are At HELP USA, we work to ensure that everyone has a place to call home. We're one of the ...
Client Care Coordinator Supervisor
Brooklyn, NY · On-site
$92K/yr
As Client Care Coordinator Supervisor, you'll lead a team of enthusiastic social workers who assist ... Who We Are At HELP USA, we work to ensure that everyone has a place to call home. We're one of the ...
Senior Case Manager
$21.63 - $25.24/hr
About HELP USA At HELP USA, we work to ensure that everyone has a place to call home. Were one of ... Supervising Case Managers and maintaining a caseload of 23 clients. * Following up on referrals to ...
Senior Case Manager
$21.63 - $25.24/hr
About HELP USA At HELP USA, we work to ensure that everyone has a place to call home. Were one of ... Supervising Case Managers and maintaining a caseload of 23 clients. * Following up on referrals to ...
Case Manager Supervisor
Brooklyn, NY · On-site
$28.55/hr
Quarterstone | 225 25th Street, Brooklyn, NY 11232 What You'll Do As Case Manager Supervisor, you ... Who We Are At HELP USA, we work to ensure that everyone has a place to call home. We're one of the ...
Case Manager Supervisor
Brooklyn, NY · On-site
$28.55/hr
Quarterstone | 225 25th Street, Brooklyn, NY 11232 What You'll Do As Case Manager Supervisor, you ... Who We Are At HELP USA, we work to ensure that everyone has a place to call home. We're one of the ...
Case Manager Supervisor
Brooklyn, NY · On-site
$27.72/hr
New Leaf| 8 Fountain Avenue, Brooklyn, NY 11208 What You'll Do As Case Manager Supervisor, you'll ... Who We Are At HELP USA, we work to ensure that everyone has a place to call home. We're one of the ...
Case Manager Supervisor
Brooklyn, NY · On-site
$27.72/hr
New Leaf| 8 Fountain Avenue, Brooklyn, NY 11208 What You'll Do As Case Manager Supervisor, you'll ... Who We Are At HELP USA, we work to ensure that everyone has a place to call home. We're one of the ...
Case Manager Supervisor
New York, NY · On-site
$28.55/hr
Hamilton Hotel | 30 Hamilton Place, Manhattan, NY 10035 What You'll Do As Case Manager Supervisor ... Who We Are At HELP USA, we work to ensure that everyone has a place to call home. We're one of the ...
Case Manager Supervisor
New York, NY · On-site
$28.55/hr
Hamilton Hotel | 30 Hamilton Place, Manhattan, NY 10035 What You'll Do As Case Manager Supervisor ... Who We Are At HELP USA, we work to ensure that everyone has a place to call home. We're one of the ...
Case Manager Supervisor
Brooklyn, NY · On-site
$27.03/hr
Brownsville | 357 Saratoga Ave, Brooklyn, NY 11233 What You'll Do As Case Manager Supervisor, you ... Who We Are At HELP USA, we work to ensure that everyone has a place to call home. We're one of the ...
Case Manager Supervisor
Brooklyn, NY · On-site
$27.03/hr
Brownsville | 357 Saratoga Ave, Brooklyn, NY 11233 What You'll Do As Case Manager Supervisor, you ... Who We Are At HELP USA, we work to ensure that everyone has a place to call home. We're one of the ...
Case Manager Supervisor
New York, NY · On-site
$28.55/hr
Supervisory experience in a case management setting is highly desired. * Knowledge and ... Who We Are At HELP USA, we work to ensure that everyone has a place to call home. We're one of the ...
Case Manager Supervisor
New York, NY · On-site
$28.55/hr
Supervisory experience in a case management setting is highly desired. * Knowledge and ... Who We Are At HELP USA, we work to ensure that everyone has a place to call home. We're one of the ...
Recreation Specialist
New York, NY · On-site
$20.40/hr
Performing other duties as assigned by supervisory staff. You're a great fit for this role if you ... Who We Are At HELP USA, we work to ensure that everyone has a place to call home. We're one of the ...
Recreation Specialist
New York, NY · On-site
$20.40/hr
Performing other duties as assigned by supervisory staff. You're a great fit for this role if you ... Who We Are At HELP USA, we work to ensure that everyone has a place to call home. We're one of the ...
Assistant Executive Director
Bronx, NY · On-site
$84K/yr
... HELP USA policies and procedures. * Overseeing the subcontractor group that provides housing ... including proven supervisory, staff development, program management, and budgetary skills.
Assistant Executive Director
Bronx, NY · On-site
$84K/yr
... HELP USA policies and procedures. * Overseeing the subcontractor group that provides housing ... including proven supervisory, staff development, program management, and budgetary skills.
Case Management Supervisor
Bronx, NY · On-site
$68K/yr
As Case Management Supervisor for one of our Homebase programs, you'll be responsible for providing ... Who We Are At HELP USA, we work to ensure that everyone has a place to call home. We're one of the ...
Case Management Supervisor
Bronx, NY · On-site
$68K/yr
As Case Management Supervisor for one of our Homebase programs, you'll be responsible for providing ... Who We Are At HELP USA, we work to ensure that everyone has a place to call home. We're one of the ...
Client Care Coordinator
Bronx, NY · On-site
$36.72/hr
And you'll gain supervised clinical hours needed to advance in your career. You're a great fit for ... Who We Are At HELP USA, we work to ensure that everyone has a place to call home. We're one of the ...
Client Care Coordinator
Bronx, NY · On-site
$36.72/hr
And you'll gain supervised clinical hours needed to advance in your career. You're a great fit for ... Who We Are At HELP USA, we work to ensure that everyone has a place to call home. We're one of the ...
Client Care Coordinator
Brooklyn, NY · On-site
$35.65/hr
And you'll gain supervised clinical hours needed to advance in your career. You're a great fit for ... Who We Are At HELP USA, we work to ensure that everyone has a place to call home. We're one of the ...
Client Care Coordinator
Brooklyn, NY · On-site
$35.65/hr
And you'll gain supervised clinical hours needed to advance in your career. You're a great fit for ... Who We Are At HELP USA, we work to ensure that everyone has a place to call home. We're one of the ...
Client Care Coordinator
Brooklyn, NY · On-site
$19 - $24.75/hr
And you'll gain supervised clinical hours needed to advance in your career. You're a great fit for ... At HELP USA, we work to ensure that everyone has a place to call home. We're one of the nation ...
Client Care Coordinator
Brooklyn, NY · On-site
$19 - $24.75/hr
And you'll gain supervised clinical hours needed to advance in your career. You're a great fit for ... At HELP USA, we work to ensure that everyone has a place to call home. We're one of the nation ...
Client Care Coordinator
Bronx, NY · On-site
$18.75 - $24.50/hr
And you'll gain supervised clinical hours needed to advance in your career. You're a great fit for ... At HELP USA, we work to ensure that everyone has a place to call home. We're one of the nation ...
Client Care Coordinator
Bronx, NY · On-site
$18.75 - $24.50/hr
And you'll gain supervised clinical hours needed to advance in your career. You're a great fit for ... At HELP USA, we work to ensure that everyone has a place to call home. We're one of the nation ...
HELP USA Jobs Information
Do workers at HELP USA get paid breaks?
Yes. Most people get paid breaks.
83% of people say they get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and July 2026.
83% of people say they get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and July 2026.
Does HELP USA pay people when they’re sick?
Yes. Most people get paid when they’re sick.
86% of people say they would get paid if they were sick but scheduled to work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
86% of people say they would get paid if they were sick but scheduled to work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
Is the health insurance from HELP USA affordable enough for their workers?
Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between March 2025 and July 2026.
80% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between March 2025 and July 2026.
Do people get paid time off at HELP USA?
Most people get paid time off work.
83% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and July 2026.
83% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and July 2026.
How easy is it to get time off at HELP USA?
Some people find it hard to get time off.
43% of people report it’s hard to get time off.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
43% of people report it’s hard to get time off.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
How easy is it to take sick days at HELP USA?
Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and July 2026.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and July 2026.
Do people at HELP USA feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
50% of people say they’re not treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and July 2026.
50% of people say they’re not treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and July 2026.
Do people at HELP USA get to take their breaks without interruption?
Only some people get breaks without interruption.
40% of people report that their breaks get interrupted.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and December 2025.
40% of people report that their breaks get interrupted.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and December 2025.
Is it stressful to work at HELP USA?
Some people feel stressed here.
57% of people say they often feel stressed at work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
57% of people say they often feel stressed at work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
Do people at HELP USA enjoy their jobs?
Only some people enjoy their job.
43% of people report they don’t enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
43% of people report they don’t enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
Do people at HELP USA recommend working with their team?
Only some people recommend working with their team.
63% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and July 2026.
63% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and July 2026.
Do people get enough training when they start at HELP USA?
Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and June 2026.
40% of people report they didn’t get enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and June 2026.
Do people get support to advance at HELP USA?
Only some people are given support to advance their career here.
In the last year, 67% of people report not being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and December 2025.
In the last year, 67% of people report not being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and December 2025.
Do people think HELP USA’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and June 2026.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and June 2026.
Do workers feel well informed about how HELP USA is doing?
Only some people feel well informed about how the company is doing.
57% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
57% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
What other companies are hiring for Shift Supervisor jobs?
What are the most popular jobs at Help Usa?
What are the most popular categories at Help Usa?
$23.57/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 3 days ago
HELP USA rating
6.4
Based on 8 frontline employees who took The Breakroom Quiz
518th of 781 rated non-profit organizations
Job description
Program: Clarke Thomas | 121 Hellgate Circle, Wards Island, Manhattan, NY 10035
What You'll Do
As House Manager, you and the team of Residential Aides you supervise will be among the first members of HELP USA to interact with our new clients when they enter our shelter. Accordingly, it is critical that you are welcoming and supportive at a very difficult time in the lives of our clients. You'll work closely with Safety Tour Supervisors to maintain a safe, secure, and productive environment; and you'll foster positive working relationships with Social Services, Maintenance, and other Team Members.
Your responsibilities will include:
You're a great fit for this role if you have:
Compensation
Actual compensation will not be less than the applicable minimum wage, prevailing wage, or exempt salary requirements under federal, state and local laws.
We Have GREAT BENEFITS!
Who We Are
At HELP USA, we work to ensure that everyone has a place to call home. We're one of the nation's largest non-profit homeless services providers and low-income housing developers serving at-risk populations, including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness.
EOE. A Drug-Free Workplace.
What You'll Do
As House Manager, you and the team of Residential Aides you supervise will be among the first members of HELP USA to interact with our new clients when they enter our shelter. Accordingly, it is critical that you are welcoming and supportive at a very difficult time in the lives of our clients. You'll work closely with Safety Tour Supervisors to maintain a safe, secure, and productive environment; and you'll foster positive working relationships with Social Services, Maintenance, and other Team Members.
Your responsibilities will include:
- Supervising and conducting initial intakes for all new clients: ensuring that all paperwork is completed and progress notes and other information are entered into the DHS CARES system; making bed assignments; and familiarizing new clients to our site and our program so that they understand the rules and requirements of the facility as well as the daily routine including information such as mealtimes, passes, curfews, etc.
- Helping to resolve client's concerns, difficulties, and grievances, entering progress notes into the DHS CARES case management system for all contacts with and on behalf of clients.
- Supervising and participating in regular inspections of the facility, including all client rooms and dorms.
- Developing your team of Residential Aides by communicating clear expectations and priorities for job performance, providing ongoing feedback and guidance through regular individual supervision sessions, setting team goals and values, and holding regular team meetings.
You're a great fit for this role if you have:
- High School Diploma or equivalent OR equivalent experience and skills.
- FDNY F-02 required (30-day allowance from date of hire to obtain).
- FDNY F80 Fireguard Certificate required (60-day allowance from date of hire to obtain).
- Prior supervisory experience and experience working in residential facilities.
- Capacity to work with people experiencing homelessness and mental illness or other disadvantaged people.
- Strong customer service orientation and ability to skillfully manage interpersonal relationships.
- Ability to effectively conduct interviews with clients and create clear, concise, and accurate documentation.
- Computer literacy, particularly with Microsoft Office applications.
- Bilingual (English/Spanish) a plus.
- Ability to provide night and weekend coverage as needed.
Compensation
Actual compensation will not be less than the applicable minimum wage, prevailing wage, or exempt salary requirements under federal, state and local laws.
We Have GREAT BENEFITS!
- Health insurance through Cigna, including dental and vision, with an option that covers the entire family with minimal employee contribution.
- Generous Paid Time Off!
- 401(k) with Company contribution, even if the employee doesn't contribute.
- And More!
Who We Are
At HELP USA, we work to ensure that everyone has a place to call home. We're one of the nation's largest non-profit homeless services providers and low-income housing developers serving at-risk populations, including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness.
EOE. A Drug-Free Workplace.
About HELP USA
Sourced by ZipRecruiter
Company size
1,001 - 5,000 Employees
Headquarters location
New York, NY, US
Year founded
1986